Jack & Jill School Age Program
A child care center in Spruce Pine, North Carolina 28777
31 Cross Street, Spruce Pine, North Carolina 28777. (828) 765-4290.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 23 violations in the last three years
- Jun 302026 the latest visit on record
- 26 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on Jun 30, 2026.
23 violations cited in the last three years, 23 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
23 violations in 4 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 17, 2026: unannounced7 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. There are no employees listed on the ABCMS Roster for this facility under this license ID#. At a minimum the administrator and group leader must be listed.”
-
A safe indoor and outdoor environment was not provided for the children.
“On the playground the fence at the bottom is torn and in disrepair with barbed wire around the top and low enough for children to get hurt on. There is a rusty sign that needs to be removed due to rust and sharp corners. The footers at the vault bars are exposed and dangerous if fallen onto.”
-
All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“The mulch under the swinging bars was barely covering the top of the dirt and did not measure 6 inches deep. The mulch itself must measure 6 inches deep, and this does not count the dirt.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was completed but was 10 days past the due date of 5/19/26”
-
Outdoor play area was not enclosed by fence with a minimum height of 4 feet.
“The top of the fence, less than six feet, was not free from protrusions.”
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Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“A child’s discipline policy had the parents’ initials on it but not signed and dated.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
Jun 18, 2025: unannounced8 violations
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A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.
“Notice of the summary of the NC Child Care Law was not in one of the children’s files that was monitored today.”
-
A written copy of the discipline policy was not provided and/or explained to each child’s parent, at the time of enrollment by the person who conducted the enrollment conference.
“Notice of the discipline policy was not in one of the children’s files monitored today.”
-
All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“There was one to two inches of rubber mulch on top of shredded bark mulch. When changing the type of mulch from bark mulch to rubber mulch, all of bark mulch must be removed first. Additionally, there was dirt and grass combined with the mulch located within the fall zones.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“When observing the children during a bathroom break, more than one child came out without washing their hands.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. This inspection was 4 months past due.”
-
Outdoor play area was not enclosed by fence with a minimum height of 4 feet.
“The top of the fence, less than six feet, was not free from protrusions. The black tubing is meant to be on top of the fence to make the fench height taller. Even after I moved the plastic tubing up, the lower corner only measured 3 feet 10 inches tall. The lower corner area may need to be dug out to make the fence the correct height.”
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Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age.
“The fall-zone for the monkey bars needs to be extended and more surfacing added.”
-
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.
“Notice of smoking/tobacco restriction was not in the two children’s files monitored today.”
Jul 3, 2024: unannounced4 violations
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not conducted in June 2024.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Two prescribed medications had permission slips that had exceeded the six months and should be updated.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was last conducted in March 2024. This is three (3) months past due.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“An emergency drill has not been conducted since January 2024.”
Mar 7, 2024: unannounced4 violations
-
A valid qualification letter was not on file and available to review at the facility.
“A therapist who pulled a child out of the classroom for services, does not have a qualification letter on file.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 12/15/22 and again on 1/9/24. This is longer than twelve (12) months. The inspection was received by the child care consultant during a routine unannounced visit on 3/7/24. Therefore, the operator did not submit the fire inspection within one week.”
-
Outdoor play area was not enclosed by fence with a minimum height of 4 feet.
“The top of the fence, less than six feet, was not free from protrusions. There are places where the fence surrounding the playground does not measure at least four (4) feet high.”
-
Prior to employment a Criminal Background Check was not completed.
“A therapist who pulled a child out of the classroom for services, does not have a qualification letter on file.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 30, 2026 | Unannounced visit | No violations cited |
| Jun 17, 2026 | Unannounced visit | 7 violations cited |
| Jun 16, 2026 | Unannounced visit | No violations cited |
| Dec 30, 2025 | Announced visit | No violations cited |
| Jun 18, 2025 | Unannounced visit | 8 violations cited |
| Jul 3, 2024 | Unannounced visit | 4 violations cited |
| Mar 7, 2024 | Unannounced visit | 4 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Oct 3, 2023.
- Licensed for 26 children, ages 4 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 61000059.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Jack and Jill Children Center, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 6 child care providers in Mitchell County, the middle value for violations cited in the last three years was 20.5; this one had 23.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Spruce Pine Montessori School | 12 |
| Jack and Jill Day Care Center | 66 |
| Jack & Jill School Age Program This child care provider | 23 |
| Greenlee Primary Pre-K | 43 |
| Intermountain Children’s Place | 18 |
| Gouge Primary Pre-K | 18 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.