Kindercare Learning Centers LLC
A child care center in Charlotte, North Carolina 28209
3322 Park Road, Charlotte, North Carolina 28209. (704) 525-0852.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 41 violations in the last three years
- Aug 192026 the latest visit on record
- 132 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 DCDEE visits in the last three years, the latest on Aug 19, 2026.
41 violations cited in the last three years, 41 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
41 violations in 8 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 19, 2026: unannounced3 violations
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All stationary equipment, more than 18 inches high, was not installed over protective surfacing.
“The mulch in the fall zone for the large climbing structure on the preschool playground measured less than six inches in depth in four different places.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“One child had a medical exam on file completed by a physician however, the top portion was not completed by a parent or guardian.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Parent authorization to administer emergency medication for one child expired May 6, 2026.”
Jun 12, 2026: unannounced8 violations
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A safe indoor and outdoor environment was not provided for the children.
“During today’s visit, the actual air temperature was 91 degrees while children were outside and the “feel like” temperature was 96 degrees. Children were observed sweating and their faces were observed red. It was reported that children had been outside for 2 hours.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“The closet in Space 6 was unlocked. The center’s water heater was located in the closet.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) employees had CPR training certificates that stated the skills test was still needed for certification. One (1) employee did not have the CPR training card on file. The training certificate was on file stating the number of training hours received.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) employees had First Aid training certificates that stated the skills test was still needed for certification. One (1) employee did not have the First Aid training card on file. The training certificate was on file stating the number of training hours received.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“An employee hired 9/2/25 had a medical report dated 7/26/24.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) employee was hired 9/2/25 and the TB test on file was dated 7/26/24.”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“A medical action plan listed Zyrtec as an additional medication. The medication was not onsite.”
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The number of children present was not within permit capacity.
“The facility’s licensed capacity is 132. There were 136 children present today.”
Aug 26, 2025: unannounced9 violations
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A safe indoor and outdoor environment was not provided for the children.
“A child’s emergency medication was stored behind lock and key in Space 1.”
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Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
“Four (4) children transported from elementary school to the center did not have written permission to transport.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“Four (4) school-aged children did not have emergency identifying information before being transported from elementary school to the center on 8/25/25.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“The plexiglass on a doll house in Space 6 was cracked and exposed a sharp edge accessible to children. A one year old child was playing with a Matchbox car in Space 5b. The cars are suitable for children 3 years and older due to small parts.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“The medication permission for a child’s emergency medication in Space 1 expired March 26, 2025.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Small wooden circle pieces of a broken toy the size of a nickel were observed on the playground where two year old children were playing.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“The qualification letter for R. Belandria expired 8/17/25.”
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Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“Foam surfacing was exposed underneath the artificial turf around posts on the infant playground.”
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The operator did not include the criminal history mandatory reporting requirement in all new employee orientation information.
“The center ABCMS roster was not completed.”
Jul 1, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
“I observed two (2) children exiting the restrooms in the hallway unsupervised. They walked to Space 6 and out the door that led to the playground.”
Jun 24, 2025: unannounced3 violations
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Children used space that was not approved.
“The hallway was used for rest time for seventeen (17) children aged 1 and 2 years old on 6/13/25.”
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Enhanced staff/child ratios and group sizes were not met.
“Seventeen (17) children aged 1 and 2 years old were grouped in the hallway for rest time. The maximum group size for 1 year old children is twelve (12).”
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For routine transport of children to and from the center, staff did not have a list of the children being transported.
“Twenty-two (22) school-age children were offsite participating in a field trip. The roster of children present on the field trip was not onsite.”
Mar 31, 2025: unannounced5 violations
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A valid qualification letter was not on file and available to review at the facility.
“An employee, O. Haselton, hired 3/22/25 did not have a valid qualification letter on file for review.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“Twelve (12) of the fifteen (15) school-age children did not have emergency identifying information attached to their emergency contact information. The children were observed preparing to leave for a field trip.”
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Enhanced staff/child ratios and group sizes were not met.
“One (1) teacher was observed supervising seven (7) children in Space 5b. The youngest child present was one (1) year of age. One (1) teacher in Space 5a left the classroom to retrieve spoons for lunch from Space 5b. There was only one (1) teacher in Space 5a supervising ten (10) children one year of age. Space 5a and Space 5b were separated by a half wall.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“One (1) child with emergency medication had an expired medication permission form on file. The permission was signed 8/2024.”
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Prior to employment a Criminal Background Check was not completed.
“An employee, O. Haselton, hired 3/22/25 did not have a completed CBC check prior to employment. The individual’s background check indicated “in process” in the ABCMS system.”
Sep 4, 2024: unannounced10 violations
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A safe indoor and outdoor environment was not provided for the children.
“Children were observed using Strider bicycles today without helmets. The warning label on the bike indicated to always use with properly fitted shoes and helmet.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Both buses had disinfectants stored on the floor and one (1) had bug spray stored on the floor.”
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All equipment and furnishings were not in good repair.
“The outdoor riding toys and stationary kitchen on the toddler playground were observed with mud and mildew. The arm of a plastic rocking chair was observed cracked and broken.”
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Application for enrollment did not include all required information.
“Three (3) children did not have all of the required information addressed on the application.”
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Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
“The permission to transport on file for all school age children did not indicate where the children were being transported to and from and the arrival/departure times were not accurate.”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“N0 children in Space 8 had assigned cots.”
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Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“Six (6) children’s updated emergency medical care information did not include (2) the responsible party’s choice of health care professional.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“One (1) child did not have the date of enrollment listed on the discipline policy.”
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The written feeding plan was not modified as the child’s needs changed.
“One (1) child in Space 2b did not have an updated feeding plan to indicate table foods.”
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Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations.
“The registration expired in May 2024 for Bus #19099.”
Apr 2, 2024: unannounced2 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“The door to the laundry room and staff restroom was observed unlocked. Cleaning products to include bleach and aerosol sprays were observed stored inside.”
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Children were not adequately supervised at all times.
“A preschool aged child was observed leaving the bathroom in the hallway and walking back to Space 8 unaccompanied.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 19, 2026 | Unannounced visit | 3 violations cited |
| Jun 17, 2026 | Unannounced visit | No violations cited |
| Jun 12, 2026 | Unannounced visit | 8 violations cited |
| Aug 26, 2025 | Unannounced visit | 9 violations cited |
| Jul 17, 2025 | Unannounced visit | No violations cited |
| Jul 1, 2025 | Unannounced visit | 1 violation cited |
| Jun 24, 2025 | Unannounced visit | 3 violations cited |
| Apr 10, 2025 | Unannounced visit | No violations cited |
| Mar 31, 2025 | Unannounced visit | 5 violations cited |
| Sep 4, 2024 | Unannounced visit | 10 violations cited |
| Apr 10, 2024 | Unannounced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Sep 13, 2024.
- Licensed for 132 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 6055064.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Kindercare Education LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 41.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Charlotte Child Development Center | 65 |
| Ellen Tobin Child Care | 5 |
| Dilworth Elementary ASEP | 0 |
| Park Road Baptist Child Development Center | 34 |
| Kindercare Learning Centers LLC This child care provider | 41 |
| Selwyn Presbyterian Child Development Center | 27 |
| Avondale Children’s Center | 36 |
| Kimberly Ratchford’s Family Day Care Home | 4 |
| Cnt for Children D.C. at Kilgo United Meth. Church | 24 |
| Carolyn’s Large Day Care Home | 8 |
| Presbyterian Hospital Child Development Center | 27 |
| Little Debbie Day Care II | 29 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.