Treehouse Playhouse LLC
A family child care home in Charlotte, North Carolina 28208
4312 Knollcrest Dr, Charlotte, North Carolina 28208. (716) 553-6359.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 36 violations in the last three years
- Aug 212026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 DCDEE visits in the last three years, the latest on Aug 21, 2026.
36 violations cited in the last three years, 36 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
36 violations in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 21, 2026: unannounced6 violations
-
Each child’s hands were not washed before and after eating.
“During today’s visit children’s hands were observed at varying times not being washed either before or after handling food.”
-
Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.
“During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider was due to successfully complete the two year renewal of the required CPR Certification prior to June 30th, 2026 but this did not occur until July 18, 2026.”
-
Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.
“During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider that the provider was due to successfully complete the two year renewal of the required First Aid certification prior to June 30th, 2026 but this did not occur until July 18, 2026.”
-
Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children.
“While monitoring the program’s outdoor learning environment hazardous materials were observed being stored in an unlocked storage unit.”
-
Rule violated (DCDEE’s description below)
“The EPR Plan did not include specific considerations for non-mobile children and children with special needs. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not include specific details about processes for non-mobile children.”
-
The EPR Plan did not include the location of the Ready to Go File and/or required information.
“The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not contain all the required information.”
Mar 2, 2026: unannounced3 violations
-
Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children.
“While monitoring the licensed childcare space a string of decorative lights was observed hung around the top border of the wall with the end piece of the electrical cord hanging down plugged in to the wall outlet and accessible to children.”
-
Electrical outlets not in use were not covered.
“While conducting the walkthrough five (5) electrical outlets were observed uncovered when not in use, four (4) in the kitchen and one (1) in the licensed childcare space.”
-
Items used for starting fires, such as matches, accelerants, and lighters, were not kept in locked storage.
“During today’s visit while transitioning from the kitchen to the living room of the home a candle was observed lit and being stored on the counter space near the kitchen sink.”
Aug 27, 2025: unannounced10 violations
-
All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.
“While monitoring the outdoor learning environment yard clippings, loose pieces of plastic fencing, an unused metal hanging flower basket, an used plastic flowerpot with pieces of tissue, loose cords and stack, weather-damaged foam pieces were observed present, accessible to children.”
-
Application did not include the names and the phone numbers of the child’s physician and the persons to be contacted in an emergency situation.
“Ms. Davis had a file available for review for all enrolled children. It was observed that one child enrolled in January of 2025 did not have a completed application on file including names and phone numbers of the child’s physician.”
-
Health questionnaire was not completed annually.
“It was observed that the provider’s annual health questionnaire was due to be completed by June 05, 2025 but that had not occurred, as required.”
-
Incident logs were not completed and maintained as required.
“The program’s Incident log was monitored. It was observed that although there had been incident reports completed and were present in the corresponding child’s file in the past twelve months there was no corresponding log available for review.”
-
Operator and/or staff members did not complete a professional development plan within one year of employment.
“During today’s visit Ms. Davis’ personnel file was reviewed. It was observed that the provider had not completed a professional development plan within one year of employment, as required.”
-
Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.
“During today’s visit Ms. Davis’ personnel file was reviewed. It was observed that the provider had not completed the required health and safety trainings within the specified time frame, as required.”
-
Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care.
“In the licensed childcare space the program’s outdoor bag was observed hanging less than five feet from the ground and contained a first aid kit with both an instant ice pack and packet of antibiotic ointment stored inside. Each of these items were labeled with the warning “Keep out of the Reach of Children” and accompanied by other warnings.”
-
Rule violated (DCDEE’s description below)
“Medication authorization, as required by the medical action plan, did not include the specific information and instructions noted by the parent and/or physician as documented the medical action plan. Emergency medication was reviewed. It was observed that one child with a documented, chronic medical condition requiring lifesaving medication had the medication present but did not have a completed medication authorization form on file as required by the medical action plan, including the specific information and instructions noted by the parent and/or physician as documented the medical action plan.”
-
The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file.
“It was observed that the provider had not yet completed the Emergency Preparedness and Response in Child Care training, as required.”
-
The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care.
“In the licensed childcare space it was observed that the program did not have a current activity plan posted or accessible in the licensed childcare space for review that showed blocks of time or activities that were developmentally appropriate to the ages of children in care.”
Jul 16, 2025: unannounced1 violation
-
Number of preschool children exceeded five children, including the provider’s own preschool children.
“On July 16, 2025, there were six preschool aged children present.”
Jan 28, 2025: unannounced2 violations
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“The master bedroom door was open and that is where the provider stores her cleaning supplies. The Kitty litter was assessible to the children.”
-
Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“There was no documentation of acknowledgment that parents were given a copy of the Summary of Law.”
Oct 15, 2024: unannounced14 violations
-
A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.
-
Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“Three children do not have a medical on file.”
-
Copy of each child’s immunization record, including the operator’s own preschool child(ren), was not on file.
“Three children did not have an immunization on file.”
-
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Cleaning products and aerosol cans were stored unlocked in the bathroom.”
-
Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan.
“There was no lesson plan or schedule.”
-
Electrical outlets not in use were not covered.
“One outlet from a light plug was not cover.”
-
Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.
“No children enrolled had a Shaken Baby Syndrome and abusive Head Trauma policy on file.”
-
Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.
-
Records were not made available for review.
“The providers child who attends a NCPREK did not have a file for review.”
-
Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.
-
Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“One child did not have a signed discipline policy on file.”
-
Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.
“Safe Sleep documentation only captured when an infant went down to sleep.”
-
Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“Three children did not have a signed statement that they received a Summary of Law.”
-
The Family Child Care Home operator did not discuss the operational policies with parents on or before the child’s first day of attendance.
“There was no documentation that operation policies were discussed with the parents on or before the child’s first day of attendance for three children.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 21, 2026 | Unannounced visit | 6 violations cited |
| Mar 2, 2026 | Unannounced visit | 3 violations cited |
| Aug 27, 2025 | Unannounced visit | 10 violations cited |
| Jul 30, 2025 | Unannounced visit | No violations cited |
| Jul 16, 2025 | Unannounced visit | 1 violation cited |
| Jun 18, 2025 | Announced visit | No violations cited |
| Jun 12, 2025 | Announced visit | No violations cited |
| May 14, 2025 | Unannounced visit | No violations cited |
| Jan 28, 2025 | Unannounced visit | 2 violations cited |
| Oct 15, 2024 | Unannounced visit | 14 violations cited |
| Aug 20, 2024 | Announced visit | No violations cited |
| Jul 15, 2024 | Announced visit | No violations cited |
Is it licensed?
- Family Child Care Home, holding a Three Star Family CC Home License since Jun 18, 2025.
- Licensed for 8 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60004362.
- Restriction: Other - Serve no more than two infants under one year of age.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Treehouse Playhouse LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 36.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Treehouse Playhouse LLC This child care provider | 36 |
| Little Debbie Day Care II | 29 |
| Sunshine Daycare and Preschool | 33 |
| Joyce’s Day Care | 4 |
| Mrs. Chris Play and Learn Preschool | 13 |
| Our Future Generation Child Care | 5 |
| Dixon Academy of Charlotte, Inc. | 28 |
| Mrs. Chris Play and Learn #2 | 5 |
| A Child’s Choice Learning Center II | 17 |
| Kidz Are Fun Child Development Center #1 | 8 |
| Kidz Are Fun Child Development Center #2 | 7 |
| Precious Little Angels | 28 |
| Nana’s Nursery | 3 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.