Brown Road KinderCare
A child care center in Charlotte, North Carolina 28273
10710 John Price Rd, Charlotte, North Carolina 28273. (704) 588-6205.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 58 violations in the last three years
- Apr 202026 the latest visit on record
- 249 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
19 DCDEE visits in the last three years, the latest on Apr 20, 2026.
58 violations cited in the last three years, 58 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
58 violations in 9 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 20, 2026: unannounced1 violation
-
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“A can of Pringles chips and a Starbucks coffee cup was observed in space one (1).”
Apr 6, 2026: unannounced1 violation
-
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.
“One staff member was alone with eight (8) one (1) year olds in a classroom.”
Mar 10, 2026: unannounced16 violations
-
A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“One (1) child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.”
-
A current activity plan was not posted for each group of children for reference.
“A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5).”
-
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.
“A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center.”
-
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“One (1) child with asthma did not have a medical action plan on file.”
-
Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Two (2) employee’s personnel file did not contain an annual staff evaluation.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5).”
-
Medical exam or health assessment record was not on file before or within 30 days after admission.
“Two (2) children did not have a medical assessment on file.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.”
-
Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.
“Operational policies were not discussed with parents on or before one (1) child’s first day.”
-
Parent’s medication authorization did not include required information.
“Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation.”
-
Rule violated (DCDEE’s description below)
“Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file.”
-
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child’s file.”
-
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
-
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“A starbucks cup was observed in space one (1).”
-
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.
“The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction.”
-
The professional development plan was not reviewed annually.
“Two (2) staff member’s professional development plans were not reviewed annually.”
Jan 14, 2026: unannounced1 violation
-
Children were not adequately supervised at all times.
“On 12/17/2025, a toddler wandered into the hallway and was unsupervised for at least thirty (30) seconds.”
Jan 5, 2026: unannounced2 violations
-
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“One (1) staff member’s medication was observed on a counter in space one (1).”
-
The written feeding plan was not modified as the child’s needs changed.
“One (1) child’s feeding plan was not updated.”
Nov 20, 2025: unannounced16 violations
-
A valid qualification letter was not on file and available to review at the facility.
“A qualification letter was not on file and available for review for two (2) staff members.”
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Keys were left in the closet door for space nine (9), and space eleven (11) where hazardous products were stored”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete CPR training.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete first aid training.”
-
All staff records, except financial records, were not made available for review.
“Staff records were not available for review for one (1) staff member.”
-
Application for employment and date of birth was not on file for all staff.
“An application for employment was not of file for one (1) staff member.”
-
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“Documentation of visually checking sleeping infants was not completed correctly from the months of October-November 2025.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Three (3) child care providers did not have a medical report on file.”
-
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Five (5) staff members medical files were not maintained separately from their personnel file.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Outlets were not covered with safety plugs in space eleven (11).”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Monthly playground inspections were not completed for the months of June-October 2025.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Five (5) new staff members did not receive at least 16 hours of orientation.”
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) staff member provided TB test after the first day of work.”
-
Personnel policies were not discussed with each staff at employment and a copy was not available to all staff.
“Documentation of personnel policies were not discussed with five (5) staff members.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One (1) staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“The prevention of shaken baby syndrome and abusive head trauma policy was not reviewed with five (5) new staff prior to providing care with children.”
Mar 19, 2025: unannounced6 violations
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care within in the required timeframe.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in First Aid appropriate to the age of children in care within the required timeframe.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Two (2) electrical outlets in space eight (8) were not covered.”
-
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Food substitution was not recorded on the menu prior to the meal or snack being served during today’s visit.”
-
Parent’s medication authorization did not include required information.
“Desitin located in space four(4) permission to administer had expired.”
-
There was no written emergency medical care (EMC) plan.
“The EMC plan did not contain accurate information.”
Jan 8, 2025: unannounced3 violations
-
A current activity plan was not posted for each group of children for reference.
“A current activity plan was not posted in space one (1), two (2), and three (3) for reference.”
-
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“One (1) staff members required medical report, proof of tuberculosis test or screening and/or completed health questionnaire was not in a medical file, maintained separately from their individual personnel file.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“It was not documented that one (1) new staff member, who had contact with children, had received at least 16 hrs. orientation within first 6 weeks.”
Oct 31, 2024: unannounced1 violation
-
Staff/child ratios applicable to a classroom, were not posted in each classroom.
“Staff/child ratios applicable to a classroom, were not posted in six (6) classrooms.”
Oct 15, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
“A two (2) year old child was left alone and unsupervised in the outdoor play area for four (4) minutes.”
Jul 18, 2024: unannounced4 violations
-
A safe indoor and outdoor environment was not provided for the children.
“Three (3) Epi pens had been sent home because they had expired. The children were still enrolled and present. The red barn shed has broken wood on the doors that need to be repaired.”
-
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.
“In space #1, 2, and 4 there was no soap at the sinks, and there were no paper towels in the teacher’s bathroom.”
-
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“No children had a discipline policy in their file that had been signed and dated by the parent.”
-
The depth of the loose surfacing was not based on critical height of the equipment.
“The playground that the preschool children play in does not have the required measure for mulch around the play structure.”
Apr 29, 2024: unannounced6 violations
-
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“In space #1 Infants five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented.”
-
Children were not adequately supervised at all times.
“One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment.”
-
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit.”
-
NC Pre-K program staff/child ratios and group sizes were not met.
“One (1) NC Pre K teacher was on the playground with 13 (thirteen) children.”
-
Staff/child ratios applicable to a classroom, were not posted in each classroom.
“Space 8 did not have a staff/child ratio sheet posted in the classroom.”
-
The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“Five (5) feeding schedules were not signed by the parent.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 20, 2026 | Unannounced visit | 1 violation cited |
| Apr 6, 2026 | Unannounced visit | 1 violation cited |
| Mar 10, 2026 | Unannounced visit | 16 violations cited |
| Jan 27, 2026 | Unannounced visit | No violations cited |
| Jan 14, 2026 | Unannounced visit | 1 violation cited |
| Jan 5, 2026 | Unannounced visit | 2 violations cited |
| Dec 9, 2025 | Unannounced visit | No violations cited |
| Dec 2, 2025 | Unannounced visit | No violations cited |
| Nov 20, 2025 | Unannounced visit | 16 violations cited |
| May 13, 2025 | Unannounced visit | No violations cited |
| Apr 2, 2025 | Unannounced visit | No violations cited |
| Mar 19, 2025 | Unannounced visit | 6 violations cited |
| Jan 8, 2025 | Unannounced visit | 3 violations cited |
| Oct 31, 2024 | Unannounced visit | 1 violation cited |
| Oct 15, 2024 | Unannounced visit | 1 violation cited |
| Sep 6, 2024 | Unannounced visit | No violations cited |
| Jul 18, 2024 | Unannounced visit | 4 violations cited |
| May 13, 2024 | Unannounced visit | No violations cited |
| Apr 29, 2024 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Aug 26, 2026.
- Licensed for 249 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60004331.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: KinderCare Education LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 58.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Anthony’s Day Care Home | 7 |
| Lake Wilie Elementary Asep | 1 |
| Little Miracles Home Day Care | 21 |
| Cadence Academy Preschool, Whitehall | 48 |
| River Gate Elementary Asep | 0 |
| Tutor Time Steele Creek | 33 |
| Bright Kids Learning Academy | 60 |
| Oakcrest Preparatory Academy | 17 |
| Primrose School of Lake Wylie | 5 |
| Learning Jungle South Point | 43 |
| The Learning Experience | 39 |
| Brown Road KinderCare This child care provider | 58 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.