Carter’s Child Care

Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste.

“I observed debris on the outdoor learning environment and broken lattice underneath the patio.”

Rule Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste..

Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

“There was no documentation of arrival and departure times for all children for 9/28/26 and 9/29/26.”

Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children..

Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.

“Additional caregiver (EA) did not renew ITS-SIDS. exp date:8/29/26”

Rule Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training..

The professional development plan was not maintained in the personnel file.

“There was no documentation for additional caregiver available for review.(EA)”

Rule The professional development plan was not maintained in the personnel file..

Breast milk, formula, and other bottled beverages sent from home were not fully prepared, dated, and labeled with individual child’s names.

“I observed two bottles in the refrigerator with no name or date.”

Rule Breast milk, formula, and other bottled beverages sent from home were not fully prepared, dated, and labeled with individual child's names.. Corrected during the inspection.

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).

“C. Hall’s qualifying letter expired on 12/10/2025.”

Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 27, 2026. Correction verified: by a letter from the provider.

Health questionnaire was not completed annually.

“Two staff members did not have documentation of a current health questionnaire.”

Rule Health questionnaire was not completed annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.

“Additional Caregiver, A.E, (start date: 9/23/24) did not complete Health and Safety trainings within first year of hire.”

Rule Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

Operator did not complete the required number of on-going training hours as specified in rule.

“Staff member (C.C) did not have documentation of completing the required number of on-going training hours.”

Rule Operator did not complete the required number of on-going training hours as specified in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children.

“I observed electrical cords accessible to children in the play room.”

Rule Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

“I observed a container of Aquaphor in on a shelf in the play room, accessible to children.”

Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Corrected during the inspection.

Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities.

“One new staff member did not have documentation of receiving 16 hours of orientation prior to caregiving.”

Rule Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste.

“On the outdoor learning environment, I observed broken/ molded/rusted toys and debris/ broken chairs.”

Rule Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Negative TB test or screening results for all operators were not available.

“Two staff members did not have documentation of TB test in file. (EA)(HM)”

Rule Negative TB test or screening results for all operators were not available.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Operator and/or staff members did not complete a professional development plan within one year of employment.

“One staff member did not have documentation of completing the professional development plan (EA).”

Rule Operator and/or staff members did not complete a professional development plan within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.

“One staff member did not have documentation of completing health and safety trainings annually.”

Rule Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Operator did not complete the required number of on-going training hours as specified in rule.

“One staff member did not have documentation of completing the required number of on-going training hours (EA).”

Rule Operator did not complete the required number of on-going training hours as specified in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.

“One children’s file reviewed did not have documentation that the parents received the shaken baby syndrome and abusive head trauma policy.”

Rule Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.

“One children’s file reviewed did not have documentation of the centers smoking and tobacco restriction.”

Rule Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Operator did not review the abusive head trauma and shaken baby syndrome policy with staff and/or the acknowledgement of the review did not contain required items or was not available for review.

“One new staff member did not have documentation of reviewing the abusive head trauma and shaken baby syndrome policy prior to caregiving (HM).”

Rule Operator did not review the abusive head trauma and shaken baby syndrome policy with staff and/or the acknowledgement of the review did not contain required items or was not available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Prior to an individual assuming caregiving responsibilities, the operator did not review the child care requirements, including the Emergency Preparedness and Response Plan, and/or have a signed and dated statement which attests that a review of the requirements was completed on file in the home available for review.

“One new staff member has not reviewed the EPR plan (HM).”

Rule Prior to an individual assuming caregiving responsibilities, the operator did not review the child care requirements, including the Emergency Preparedness and Response Plan, and/or have a signed and dated statement which attests that a review of the requirements was completed on file in the home available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.

“Sleep charts did not reflect infants being visually checked every 15 minutes.”

Rule Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis.

“One staff member did not review the EPR plan (EA).”

Rule The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

The operator did not review the plan for emergency procedures with additional caregivers and substitutes prior to allowing them to care for children, and when the plan is revised.

“One new staff member did not review the EPR and EMC plan (HM).”

Rule The operator did not review the plan for emergency procedures with additional caregivers and substitutes prior to allowing them to care for children, and when the plan is revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2024. Correction verified: by a letter from the provider.

Electrical outlets not in use were not covered.

“I observed an electrical outlet in the kitchen not in use/ not covered.”

Rule Electrical outlets not in use were not covered.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.

Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care.

“I observed the cabinet on the right side of the refrigerator with cleaning supplies, not properly locked/ in reach of children. I observed the cabinet underneath the kitchen sink, storage for cleaning supplies, not properly locked/ accessible to children.”

Rule Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.

Operator did not keep records of monthly fire drills, quarterly lockdown or shelter-in-place drills, incident reports, incident logs, accurate attendance, emergency numbers, emergency preparedness and response plan, field trip/transportation permission, pet vaccinations records and/or playground inspections monthly outdoor safety checks for a minimum of one year.

“There was no documentation for a monthly fire drill occurring since the centers last visit in October 2023 and the center did not have documentation of completing a playground inspections in February 2023.”

Rule Operator did not keep records of monthly fire drills, quarterly lockdown or shelter-in-place drills, incident reports, incident logs, accurate attendance, emergency numbers, emergency preparedness and response plan, field trip/transportation permission, pet vaccinations records and/or playground inspections monthly outdoor safety checks for a minimum of one year.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.

The operator did not conduct a monthly fire drill.

“There was no documentation for a monthly fire drill occurring since the centers last visit in October 2023.”

Rule The operator did not conduct a monthly fire drill.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.