Ms Suzy’s Day Care, Inc.
A child care center in Charlotte, North Carolina 28216
4939 Hamilton Circle, Charlotte, North Carolina 28216. (704) 277-5800.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 11 violations in the last three years
- Aug 112026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Aug 11, 2026.
11 violations cited in the last three years, 11 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
11 violations in 3 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Feb 18, 2026: unannounced1 violation
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“The menu did not match with what the children were eating for breakfast.”
Feb 24, 2025: unannounced4 violations
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A current activity plan was not posted for each group of children for reference.
“There was no current activity plan posted.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“There were 4 children present during the visit and there were no arrival time records.”
-
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“A staff member did not complete the recognizing and responding to maltreatment training for the 5 year mark.”
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The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.
“The sensory table was not drained of water. There were branches and limbs in the outdoor learning environment.”
Feb 26, 2024: unannounced6 violations
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Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit.
“The lattuce around the A/C unit is loose.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“There was an electrical outlet not covered.”
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Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
“There was a ripped trapline assessible to children on the playground.”
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First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area.
“There was no fire extinguisher in the vehicle use to transport children.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“S. Billings has not completed the medication training for the 5 year mark.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“S. Billings has not completed an updated training for the 5 year mark.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 11, 2026 | Announced visit | No violations cited |
| Feb 18, 2026 | Unannounced visit | 1 violation cited |
| Aug 13, 2025 | Unannounced visit | No violations cited |
| Feb 24, 2025 | Unannounced visit | 4 violations cited |
| Aug 29, 2024 | Unannounced visit | No violations cited |
| Aug 20, 2024 | Unannounced visit | No violations cited |
| Jun 21, 2024 | Announced visit | No violations cited |
| Feb 26, 2024 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jun 21, 2024.
- Licensed for 12 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60000513.
- Restriction: Other - Meets enhanced ratios minus one.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Ms Suzy’s Day Care Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 11.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Kimberly Ratchford’s Family Day Care Home | 4 |
| Ms. Pecola’s Family Day Care Home | 8 |
| Marizetta Kerry Child Development Center | 13 |
| Ms Suzy’s Day Care, Inc. This child care provider | 11 |
| Pleasant Grove Child Development Center | 4 |
| Fran’s Kids Day Care #3 | 12 |
| Little Hedgepeth Child Development Center | 22 |
| The Mccrorey YMCA Child Care | 24 |
| Berean Jr. Academy Preschool | 10 |
| Fran’s Kids After School | 7 |
| Mountain Island Lake Academy Asep | 8 |
| Beginning Years Daycare IV, Inc. | 21 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.