Primrose School at Eastfield Village
A child care center in Charlotte, North Carolina 28269
13105 Eastfield Village Lane, Charlotte, North Carolina 28269. (704) 947-3266.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 42 violations in the last three years
- Aug 132026 the latest visit on record
- 172 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
24 DCDEE visits in the last three years, the latest on Aug 13, 2026.
42 violations cited in the last three years, 42 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
42 violations in 14 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 13, 2026: unannounced4 violations
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A copy of the incident report was not given to the parent.
“An April 29, 2026 incident report was not dated or signed by a parent in space 4; the incident report was not initialed as declined.”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Peas were substituted for carrots on the menu on August 13, 2026, and the substitution was not noted on the menu.”
-
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“An April 29, 2026, incident report was not signed or dated by the parent; the form was not declined.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Two (2) year are children in space 4 was given gummy bears on July 28, 2026; the gummy bear label has a choking hazard and not suitable for children under three (3) years old.”
May 5, 2026: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“On April 29, 2026, staff members created an unsafe environment for children when they failed to serve food cut in developmentally appropriate portions, which resulted in a choking incident for a two-year-old child.”
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Number and size of servings were not appropriate for ages and developmental levels of children in care.
“On April 29, 2026, staff members served meatballs to a group of two-year-old children that was not cut in developmentally appropriate portions.”
Feb 24, 2026: unannounced3 violations
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All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair.
“The moulding separated from the wall in space 6.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“There were expired creams in space 4 and space 5.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“There was one (1) child with an expired permission to administer creams/ointments in space 1,space 4, and space 5. There were four (4) children in space 3 with an expired permission to administer creams/ointments. There were three (3) children in space 8 with expired permission to administer creams/ointments.”
Feb 18, 2026: unannounced2 violations
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Incident logs were not completed and maintained as required.
“Thirty (30) Incident Reports were not logged on the Incident Report Log; last reports were logged January 6, 2026.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“An Incident Report (September 24, 2025) was not signed by the parent and was not maintained in the child’s file; an Incident Report for a two-year-old child in space 4 was not maintained in the child’s file. Thirty (30) Incident Reports were not filed/maintained in children’s files.”
Nov 12, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
“On October 31, 2025, a one (1) year-old child was left in the hallway unsupervised for less than a minute.”
Nov 5, 2025: unannounced1 violation
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An Unsatisfactory Fire Inspection Report was received November 4, 2025”
Oct 15, 2025: unannounced4 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Staff I.S. did not have a medical report on file prior to employment.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Permission to administer ointments and creams expired for a child (E.H.) permission for sunscreen expired August 29, 2025; expired permission for for diaper cream (E.H.)-September 21, 2025 in space 4”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Playground inspections were not complete.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Staff I.S. did not have TB on file.”
Aug 15, 2025: unannounced1 violation
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A unsatisfactory inspection was completed on July 31, 2025.”
Mar 3, 2025: unannounced6 violations
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All equipment and furnishings were not in good repair.
“The play equipment on the preschool play area had a broken endcap (shearing).”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“An infant in space 12 was not documented every fifteen (15) minutes. The infant was last documented at 10:40 a.m. and the documentation was reviewed at 11:45 a.m.; the infant was removed from the crib at 11:45 a.m.”
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Center staff did not comply with the safe sleep policy.
“Staff did not complete safe sleep checks every fifteen (15) minutes.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Staff (L.W.) did not have a staff development plan on file or documentations of staff evaluation on file.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“Mulch is needed in the outdoor play areas.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR Plan was last updated January 8, 2024; detailed information in the plan.”
Feb 4, 2025: unannounced3 violations
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Staff (P.U.) began employment on January 14, 2025, and had an abnormal test dated January 14, 2025, on file.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Staff V.K. did not complete Child Maltreatment training within 90 days. The staff member (V.K.) began the training, but did not complete the training.”
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The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work.
“The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. A staff member was convicted on (S.M.D.)”
Dec 16, 2024: unannounced2 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (A.W.) CPR expired September 8, 2024. Staff (A.W.) completed the training October 7, 2024.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (A.W.) First Aid expired September 8, 2024. Staff (A.W.) completed the training October 7, 2024.”
Nov 6, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
“A child was discovered unsupervised by staff on October 24, 2024, in space 3 for approximately five (5) minutes.”
Sep 16, 2024: unannounced1 violation
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not conducted for the month of August 2024; the last fire drill was conducted was July 22, 2024.”
Sep 3, 2024: unannounced1 violation
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Staff (E.M.) did not have results on file indicating that they were free of active TB and/or TB Test.”
Aug 26, 2024: unannounced5 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Staff (K.O.) did not have an Heath Information form file updated annually.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Staff (E.M.) did not have a medical report on file prior to employment.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Staff (K.O.) did not have an Emergency Information form file updated annually.”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“Each child in space 2, did not have an individually assigned bed (crib). Two (2) infants were assigned to one (1) crib in space 12.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Staff (E.M.) did not have results on file indicating that they were free of active TB and/or TB Test.”
Mar 11, 2024: unannounced2 violations
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A summary of the NC Child Care Law was not posted in a prominent place in the center.
“A summary of the NC Child Care Law was not posted on the information board; not posted in the center.”
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Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.
“The gate opening to the preschool toddler playground was not less than 3 1/2 inches.”
Jan 12, 2024: unannounced3 violations
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In space 8., and space 9., the outlet covers were not covered.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The monthly playground inspections were not completed for April 2023-December 2023.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The shelter-in-place or lockdown drills were last completed December 16, 2022 and August 7, 2023.”
All 24 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 13, 2026 | Unannounced visit | 4 violations cited |
| May 5, 2026 | Unannounced visit | 2 violations cited |
| Feb 24, 2026 | Unannounced visit | 3 violations cited |
| Feb 18, 2026 | Unannounced visit | 2 violations cited |
| Nov 19, 2025 | Unannounced visit | No violations cited |
| Nov 12, 2025 | Unannounced visit | 1 violation cited |
| Nov 5, 2025 | Unannounced visit | 1 violation cited |
| Oct 15, 2025 | Unannounced visit | 4 violations cited |
| Oct 15, 2025 | Unannounced visit | No violations cited |
| Aug 25, 2025 | Unannounced visit | No violations cited |
| Aug 15, 2025 | Unannounced visit | 1 violation cited |
| Mar 19, 2025 | Unannounced visit | No violations cited |
| Mar 10, 2025 | Unannounced visit | No violations cited |
| Mar 3, 2025 | Unannounced visit | 6 violations cited |
| Feb 4, 2025 | Unannounced visit | 3 violations cited |
| Dec 16, 2024 | Unannounced visit | 2 violations cited |
| Nov 18, 2024 | Unannounced visit | No violations cited |
| Nov 6, 2024 | Unannounced visit | 1 violation cited |
| Oct 2, 2024 | Unannounced visit | No violations cited |
| Sep 16, 2024 | Unannounced visit | 1 violation cited |
| Sep 3, 2024 | Unannounced visit | 1 violation cited |
| Aug 26, 2024 | Unannounced visit | 5 violations cited |
| Mar 11, 2024 | Unannounced visit | 2 violations cited |
| Jan 12, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Aug 5, 2022.
- Licensed for 172 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60004116.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Mtl and Associates, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 42.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Primrose School at Eastfield Village This child care provider | 42 |
| David Cox Road Elementary Asep | 3 |
| Jean’s Small World Day Care Home | 10 |
| Little Tykes Home Day Care | 1 |
| The Sunshine House | 9 |
| Precious Love Daycare | 7 |
| Karen’s World of Joy | 3 |
| University Child Development Center/Highland Creek | 34 |
| Precious Little Steps | 3 |
| Lone Tree Academy LLC | 13 |
| Highland Creek Elementary Asep | 6 |
| Mallard Creek Learning Center | 16 |
| Croft Community Asep | 2 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.