Mallard Creek Learning Center
A child care center in Charlotte, North Carolina 28269
8765 Browne Road, Charlotte, North Carolina 28269. (704) 948-2046.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 16 violations in the last three years
- Jun 82026 the latest visit on record
- 187 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Jun 8, 2026.
16 violations cited in the last three years, 16 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
16 violations in 5 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Feb 16, 2026: unannounced2 violations
-
A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“Permission to transport forms expired for children (M.A.) expired December 31, 2025.”
-
Electrical cords were accessible to infants and toddlers.
“A cord to a radio was accessible to toddler children in space 2; the radio could have toppled over off a shelf and caused an injury to a child.”
Oct 30, 2025: unannounced1 violation
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“A child’s Permission to Administer Ointments/Creams expired 10/14/2025.”
Jun 16, 2025: unannounced1 violation
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Medication for A.G. expired June 2024.”
Feb 21, 2025: unannounced3 violations
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A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“Off premise expired for (M.A.) on December 31, 2024.”
-
Parent’s medication authorization did not include required information.
“Parent authorization to administer over the counter topical ointments, did not contain the length of time the authorization is valid for child (M.J.).”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“The enrollment date was incomplete for (Y.A.) on the child’s discipline policy.”
Feb 28, 2024: unannounced9 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Two (2) bottles of antifreeze were on the Chevrolet bus.”
-
All equipment and furnishings were not in good repair.
“A broken riding toy and a broken kitchen set were observed in the outdoor play area.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete CPR within ninety (90) days.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete First Aid within ninety (90) days.”
-
Each adult and child was not restrained by appropriate individual belt/device.
“A booster seat in the vehicle (Toyota van) expired 2015.”
-
Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“A child (M.W.) did not have emergency and identifying information available in the vehicles (Toyota van & Chevrolet van).”
-
Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“Staff (J.M.) did not complete the required number of hours according to their education and experience.”
-
The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
“The center’s safe sleep policy was not posted.”
-
The depth of the loose surfacing was not based on critical height of the equipment.
“Mulch is needed in the outdoor play area.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 8, 2026 | Announced visit | No violations cited |
| Feb 23, 2026 | Unannounced visit | No violations cited |
| Feb 16, 2026 | Unannounced visit | 2 violations cited |
| Oct 30, 2025 | Unannounced visit | 1 violation cited |
| Aug 13, 2025 | Unannounced visit | No violations cited |
| Jul 10, 2025 | Unannounced visit | No violations cited |
| Jun 16, 2025 | Unannounced visit | 1 violation cited |
| Feb 21, 2025 | Unannounced visit | 3 violations cited |
| Oct 16, 2024 | Unannounced visit | No violations cited |
| Feb 28, 2024 | Unannounced visit | 9 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jul 31, 2026.
- Licensed for 187 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60002874.
- Restriction: Other - Reduced, Enhanced Ratio Required, Enhanced Space.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Mallard Creek Learning Center, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 16.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| David Cox Road Elementary Asep | 3 |
| Jean’s Small World Day Care Home | 10 |
| Little Tykes Home Day Care | 1 |
| The Sunshine House | 9 |
| Precious Love Daycare | 7 |
| Karen’s World of Joy | 3 |
| University Child Development Center/Highland Creek | 34 |
| Precious Little Steps | 3 |
| Lone Tree Academy LLC | 13 |
| Highland Creek Elementary Asep | 6 |
| Mallard Creek Learning Center This child care provider | 16 |
| Croft Community Asep | 2 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.