Tender Love & Care Child Development Center
A child care center in Charlotte, North Carolina 28208
2701 Ashley Rd, Charlotte, North Carolina 28208. (980) 298-6677.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 20 violations in the last three years
- Sep 292026 the latest visit on record
- 41 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Sep 29, 2026.
20 violations cited in the last three years, 20 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
20 violations in 7 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 21, 2026: unannounced2 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #2, I noticed a cabinet opened that stores bleach and cleaning products, accessible to children.”
-
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.
“In space #3, I observed one staff member with six one year olds and one infant. In space #1/#2, one teacher was sitting in between both classrooms. Space #2 had six two year olds present and space #1 had three three year olds and four four year olds present.”
Feb 20, 2026: unannounced4 violations
-
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“One new childrens record monitored did not have documentation of immunzation records within 30 days of enrollment.”
-
For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle.
“The provider did not have documentation of attendance for the children that are transported.”
-
Medical exam or health assessment record was not on file before or within 30 days after admission.
“One out of three childrens records monitored did not have documentation of a medical health exam within 30 days of enrollment.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One new staff member with a start date of 8/5/26 had a Recognizing and Responding to Suspicions of Child Maltreatment training dated after 90 days of her start date, 1/29/26. (TH)”
Dec 30, 2025: unannounced4 violations
-
Children were not adequately supervised at all times.
“Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1.”
-
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.
“The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches.”
-
Outdoor play area was not enclosed by fence with a minimum height of 4 feet.
“The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions.”
-
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“I observed debris on the ground of the Outdoor Learning Environment.”
Sep 23, 2025: unannounced2 violations
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In space #1, In observed an electrical outlet not in use without an electrical outlet cover.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #3, I observed plastic bags accessible to children under three years of age.”
Feb 24, 2025: unannounced3 violations
-
All equipment and furnishings were not in good repair.
“Playground equipment was rusted.”
-
The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
“Space #3, the classroom for infants did not have a safe sleep policy posted”
-
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“Broken/ old toys going to the trash were stored on the playground/ accessible to children.”
Oct 24, 2024: unannounced3 violations
-
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“The bathroom wall is in the process of being repaired, I observed peeling paint.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In space #1, I observed one electrical outlet not in use that did not have a safety cover.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In space #1, I observed one bottle that did not have a date.”
Feb 27, 2024: unannounced2 violations
-
A valid qualification letter was not on file and available to review at the facility.
“One staff member (M.E) did not have a qualifying letter on file, available for review.”
-
All walls and ceilings including doors and windows were not kept clean and in good repair.
“In space #2, I observed a window seal not in good repair/ peeling paint and chipped wood.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 29, 2026 | Unannounced visit | No violations cited |
| Sep 21, 2026 | Unannounced visit | 2 violations cited |
| Feb 20, 2026 | Unannounced visit | 4 violations cited |
| Jan 13, 2026 | Unannounced visit | No violations cited |
| Dec 30, 2025 | Unannounced visit | 4 violations cited |
| Sep 23, 2025 | Unannounced visit | 2 violations cited |
| Feb 24, 2025 | Unannounced visit | 3 violations cited |
| Oct 24, 2024 | Unannounced visit | 3 violations cited |
| May 23, 2024 | Unannounced visit | No violations cited |
| Feb 27, 2024 | Unannounced visit | 2 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Feb 22, 2022.
- Licensed for 41 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60004033.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Tender Love & Care Child Development Center, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 20.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Tender Love & Care Child Development Center This child care provider | 20 |
| Little Debbie Day Care II | 29 |
| Sunshine Daycare and Preschool | 33 |
| Joyce’s Day Care | 4 |
| Mrs. Chris Play and Learn Preschool | 13 |
| Our Future Generation Child Care | 5 |
| Dixon Academy of Charlotte, Inc. | 28 |
| Mrs. Chris Play and Learn #2 | 5 |
| A Child’s Choice Learning Center II | 17 |
| Kidz Are Fun Child Development Center #1 | 8 |
| Kidz Are Fun Child Development Center #2 | 7 |
| Precious Little Angels | 28 |
| Nana’s Nursery | 3 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.