Everbrook Academy
A child care center in Charlotte, North Carolina 28277
16825 Marvin Road, Charlotte, North Carolina 28277. (980) 264-5965.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 24 violations in the last three years
- Mar 312026 the latest visit on record
- 133 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Mar 31, 2026.
24 violations cited in the last three years, 23 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
21 violations in 3 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Mar 31, 2026: unannounced7 violations
-
A current activity plan was not posted for each group of children for reference.
“In space #4, the lesson plan posted was dated for the week of March 23, 2026. In space #6, the lesson plan posted was dated for the week of February 16, 2026.”
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A valid qualification letter was not on file and available to review at the facility.
“Three employees did not have a current qualification letter on file.”
-
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Two staff staff did not have an annual health questionnaire on file.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One new staff member did not have a medical report on file.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Two staff did not have annual emergency information on file.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One staff member did not complete and submit required forms to complete a criminal background check.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“One staff member did not have verification on file that The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy had been reviewed prior to carrying for children.”
Apr 14, 2025: announced1 violation
-
There were no clean clothes available for the children to wear when children’s clothes became wet or soiled.
Apr 8, 2025: unannounced6 violations
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All equipment and furnishings were not in good repair.
“On the toddler/two year old playground, the net on the basketball goal was partially attached causing a hazard. A large vinyl mat in the multi-purpose room had a hole in the top of mat.”
-
Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“Seven children did not have emergency medical care information updated annually.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Two children’s expiration date to administer emergency medication expired. One child’s authorization expired October 2024. One child’s authorization expired March 2025.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A lockdown drill was conducted on March 4, 2025 however, the pervious drill was conducted November 8. 2024 therefore a drill was not conducted every three months.”
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The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.
“The toddler/two year old playground was not free of litter. There were used Kleenex located on a shelf connected to the climber.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR plan was updated November 2024 however, contact information for the current Child Care Consultant and Health Care Consultant was not updated.”
Apr 16, 2024: unannounced7 violations
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All equipment and furnishings were not in good repair.
“Indoors I observed several plastic wicker baskets that store center material on shelves accessible to children in Space 2, 4, and 5 unraveling leaving pointy edges. Outdoors on the preschool playground I observed one tricycle with a broken seat.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 1/31/24. She received recertification on 3/13/24.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 1/31/2024, she completed recertification on 3/13/2024.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Eight (8) staff’s annual health questionnaires have not be updated since 3/6/23.”
-
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Eight (8) staff have not updated their emergency information since 3/6/23.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Sixteen (16) staff have not had an annual review and have not updated the staff development plan since 3/7/2023.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff hired 2/14/22 is required to obtain 10 hours annually, she completed 9.5 hours by 2/14/2024.”
Nov 14, 2023: unannounced3 violations
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All equipment and furnishings were not in good repair.
“Storage baskets stored on shelves accessible to children in Space 7, 6 and 5 were observed unraveling.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One administrator completed Recognizing and Responding for Suspicions of Maltreatment last on 5-14-2018 and did not complete the training by 5-14-2023.”
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Incident logs were not completed and maintained as required.
“Only incident reports required to be submitted to the DCDEE Child Care Consultant have been logged on the incident log.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 31, 2026 | Unannounced visit | 7 violations cited |
| Dec 8, 2025 | Announced visit | No violations cited |
| Apr 14, 2025 | Announced visit | 1 violation cited |
| Apr 8, 2025 | Unannounced visit | 6 violations cited |
| Feb 24, 2025 | Unannounced visit | No violations cited |
| Nov 25, 2024 | Unannounced visit | No violations cited |
| Apr 16, 2024 | Unannounced visit | 7 violations cited |
| Nov 14, 2023 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Dec 4, 2018.
- Licensed for 133 children, ages 1 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003902.
- Restriction: Other - NMT 50% of bldg. capacity on playground at any time No Infants.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Tutor Time Learning Centers, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 24.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Everbrook Academy This child care provider | 24 |
| Hawk Ridge Elementary Asep | 5 |
| The Sunshine House | 56 |
| British American School of Charlotte | 27 |
| Goddard School at Ballantyne | 33 |
| Cadence Academy Preschool, Ballantyne | 26 |
| Cadence Academy Preschool, Raintree | 57 |
| Chesterbrook Academy | 51 |
| Leafspring School | 36 |
| The Village at Leafspring School | 19 |
| Ballantyne Elementary Asep | 5 |
| Polo Ridge Elementary Asep | 7 |
| Elon Park Elementary Asep | 11 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.