Hearth Record

Wingz of Love Daycare

A family child care home in Charlotte, North Carolina 28208

4911 Morgan Street, Charlotte, North Carolina 28208. (704) 910-4563.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 22 violations in 5 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 DCDEE visits in the last three years, the latest on Jun 25, 2026.

22 violations cited in the last three years, 22 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

22 violations in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.

22 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jun 17, 2026: unannounced1 violation
  • Adequate supervision was not provided for children in the Family Child Care Home.

    “Upon arrival at the program the provider was observed outside of the home in the driveway with no children in care.”

    Rule Adequate supervision was not provided for children in the Family Child Care Home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2026. Correction verified: at a follow-up visit by DCDEE.

Nov 20, 2025: unannounced11 violations
  • A valid qualification letter was not on file and available for review at the facility.

    “Criminal Background Checks information was reviewed for all current household members over sixteen years of age. It was observed that neither the provider nor one additional household member (T. Smith) have a valid qualification letter on file.”

    Rule A valid qualification letter was not on file and available for review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

  • Application did not include all required information including, but not limited to: child’s full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has.

    “Four (4) children’s files were reviewed. It was observed that three (3) children did not have completed applications on file.”

    Rule Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 20, 2025. Correction verified: by a letter from the provider.

  • Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.

    “Four (4) children’s files were reviewed. It was observed that one (1) child did not have a completed application on file that included the names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.”

    Rule Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 20, 2025. Correction verified: by a letter from the provider.

  • Children’s special diets or food allergies were not posted in the food preparation area and/or in the child’s eating area.

    “It was observed that one child had a documented chronic medical condition, allergy, requiring two (2) life-saving medications listed on both their application and on a FARE form that was present in their file but this allergy was not observed posted in the program’s food preparation area and/or in the child’s eating area.”

    Rule Children's special diets or food allergies were not posted in the food preparation area and/or in the child's eating area.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

  • Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.

    “It was observed that one (1) child did not have a completed health assessment on file within the first thirty (30) days of enrollment.”

    Rule Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

  • Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

    “In the living room an aerosol can of air freshener was observed stored being stored on top of a wooden cabinet.”

    Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 24, 2025. Correction verified: by a letter from the provider.

  • Each child’s hands were not washed before and after eating.

    “A preschool aged child was observed eating a lollipop while engaging in active play in the living room area and while transitioning from inside the home to the front porch. The child’s hands were not observed being washed after handling food or classroom materials.”

    Rule Each child's hands were not washed before and after eating.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 24, 2025. Correction verified: by a letter from the provider.

  • Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.

    “During today’s visit Ms. Smith’s personnel file was reviewed. It was observed that she was due to complete the required two (2) year renewal of CPR certification by June 30th, 2025 but this did not occur until July 10th, 2025.”

    Rule Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.. Corrected during the inspection.

  • Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.

    “During today’s visit Ms. Smith’s personnel file was reviewed. It was observed that she was due to complete the required two (2) year renewal of First Aid certification by June 30th, 2025 but this did not occur until July 10th, 2025.”

    Rule Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.. Corrected during the inspection.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).

    “Criminal Background Checks information was reviewed for all current household members over sixteen years of age. It was observed that neither the provider nor one additional household member (T. Smith) had completed the required five year renewal process by October 12, 2025, as required.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Operators and/or caregivers did not use the information provided in the application to ensure that each individual child’s needs are met. It was observed that one child had a documented chronic medical condition, allergy, requiring two (2) life-saving medications listed on both their application and on a FARE form that was present in their file but neither medication was present onsite.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

Dec 4, 2024: unannounced2 violations
  • Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent’s signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child’s file.

    “Three (3) children’s files were reviewed. It was observed that each child did not have a current Pet Acknowledgement forms on file reflecting the three (3) animals currently living on the premises and an accurate description of where they would be housed when children are in care.”

    Rule Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2024. Correction verified: by a letter from the provider.

  • The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.

    “The Emergency Response and Preparedness Plan/Ready to Go File was reviewed, and it was observed that the last documented update took place in June 2023. The current EPR did not contain the program’s most updated enrollment information or most updated emergency information for currently enrolled children, as required.”

    Rule The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: by a letter from the provider.

Jun 17, 2024: unannounced3 violations
  • Adequate supervision was not provided for children in the Family Child Care Home.

    “Ms. Smith was observed present in the living room with three (3) enrolled preschool children between the ages of two years old and three years old when I arrived. One child was observed seated on a potty seat and two other children were observed playing with toys on the floor. There was a fourth preschool aged child in the bathroom on the toilet.”

    Rule Adequate supervision was not provided for children in the Family Child Care Home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 25, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Each child’s hands were not washed before and after eating.

    “During today’s visit a preschool aged child was observed eating a corndog while entering the living room area after leaving the bathroom area after toileting. As Ms. Smith assisted the child with getting dressed the child was observed continuing to eat the corndog and then allowed to play on the floor of the living room with other children while still eating the corndog. The child’s hands were not observed being washed after handling food.”

    Rule Each child's hands were not washed before and after eating.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Children were not toilet trained according to individual readiness and were forced to use the toilet. During today’s visit a preschool aged child was observed seated on a potty seat in the living room area for approximately 30 mins. Ms. Smith was observed checking the potty twice during this time period but each time she told the child that they had to remain on the potty until they used it.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

Dec 6, 2023: unannounced5 violations
  • Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review.

    “During the walk through it was observed that the posted Emergency Medical Care Plan did not contain information for the program’s healthcare consultant.”

    Rule Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review.. Corrected during the inspection.

  • Each child’s hands were not washed after toileting or handling bodily fluids.

    “It was observed during the visit that the children’s hands were not consistently washed when transitioning between personal care activities and independent play.”

    Rule Each child’s hands were not washed after toileting or handling bodily fluids.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 6, 2023. Correction verified: by a letter from the provider.

  • Each child’s hands were not washed before and after eating.

    “It was observed during the visit that the children’s hands were not consistently washed when transitioning between independent play and meal time.”

    Rule Each child's hands were not washed before and after eating.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 6, 2023. Correction verified: by a letter from the provider.

  • Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent’s signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child’s file.

    “It was observed that four (4) enrolled children did not have current Pet Acknowledgement forms on file reflecting all animals on the premises.”

    Rule Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 7, 2023. Correction verified: by a letter from the provider.

  • The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.

    “The Emergency Response and Preparedness Plan/Ready to Go File was reviewed and it was observed to not contain all updated information as required.”

    Rule The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 6, 2023. Correction verified: by a letter from the provider.

All 8 visits on record
Visits on record
DateVisitWhat the record says
Jun 25, 2026Unannounced visitNo violations cited
Jun 17, 2026Unannounced visit1 violation cited
Nov 20, 2025Unannounced visit11 violations cited
Jun 26, 2025Unannounced visitNo violations cited
Dec 4, 2024Unannounced visit2 violations cited
Jun 25, 2024Unannounced visitNo violations cited
Jun 17, 2024Unannounced visit3 violations cited
Dec 6, 2023Unannounced visit5 violations cited

Is it licensed?

  • Family Child Care Home, holding a Four Star Family CC Home License since Dec 28, 2023.
  • Licensed for 8 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60003882.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Smith, Tonia P.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 22.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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