Prosperity Guidepost Montessori
A child care center in Charlotte, North Carolina 28269
4755 Prosperity Church Road, Charlotte, North Carolina 28269. (704) 503-6000.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 48 violations in the last three years
- Sep 212026 the latest visit on record
- 199 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
27 DCDEE visits in the last three years, the latest on Sep 21, 2026.
48 violations cited in the last three years, 41 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
48 violations in 12 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 21, 2026: unannounced7 violations
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member (J. Xu) was not current with CPR expired April 2026. New staff members did not complete CPR in ninety (90) days; S. Sorey by September 13, 2026 and C. Shrader by September 1, 2026.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member (J. Xu) was not current with First Aid; expired April 2026. New staff members did not complete First Aid in ninety (90) days; S. Sorey by September 13, 2026 and C. Shrader by September 1, 2026.”
-
All staff records, except financial records, were not made available for review.
“A staff member’s file S. Ayesh was not available for review.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Two (2) permission to administer medication forms expired September 3, 2026, for a child in space 1; a child in space 10 permission to administer medication form expired September 3, 2026; child is space 4 permission to administer was not signed or dated.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“New staff members S. Sorey and C. Shrader did not complete Responding to Suspicions of Child Maltreatment training within ninety (90) days of employment; S. Sorey by September 13, 2026 and C. Shrader by September 1, 2026.”
-
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“A children in space 1 medication action plan expired July 23, 2026.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Staff did not complete the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. The forms were not on file in the staff members signed and on file in staff member’s file; S. Sorey by September 13, 2026 and C. Shrader by September 1, 2026.”
Jul 16, 2026: unannounced1 violation
-
Children were disciplined by leaving them alone in a room separated from staff.
“A three (3) year-old child in space 10 was running in the classroom and the staff member picked up the child and carried the child into the bathroom; shut the door and turned off the light for three (3) to four (4) minutes.”
Jun 1, 2026: unannounced1 violation
-
A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
“Staff reported that a staff member in space 5 yelled at child(ren). Staff reported that a staff member in space 5 is verbally aggressive towards brown children in space 5. Staff reported that a staff member in space 5 yelled at a child in space 5 to “Go sit down right now!” A staff member reported that they witnessed a staff member in space 5 grab an item from two (2) children who wanted the same item.”
Jan 7, 2026: unannounced9 violations
-
A violation was found for which there is no item number.
The inspectors’ words, 101 words
“A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria’s kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria’s kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose (Sanitation 15A NCAC 18A .2820(e). A kitchen door was unlocked.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (A.L.) did not complete CPR training within ninety (90) days.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (A.L.) did not complete First Aid training within ninety (90) days.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Staff (M.C.) did not have a medical report on file.”
-
Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Staff (S.H.) and staff (N.R.) file did not contain an annual staff evaluation and a staff development plan on file.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“A child’s (P.T.) cream in space 1 was expired (December 2025).”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An approved Fire Inspection Report was not on file; last Fire Inspection Report was approved December 19, 2024.”
-
Staff did not complete the health and safety training within one year of employment.
“Staff (N.R.) did not complete the health and safety training within one year of employment.”
-
The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“A child (L.R). infant feeding plan was not signed.”
Aug 8, 2025: unannounced3 violations
-
A valid qualification letter was not on file and available to review at the facility.
“A current qualification letter was not on file for H. Gentry; expired August 4, 2025.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The playground inspections were not completed for June 2025 and July 2025.”
-
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“Staff H. Gentry did not submit required forms before the qualification letter expired August 4, 2025.”
Jul 7, 2025: unannounced2 violations
-
Incident logs were not completed and maintained as required.
“The incident log was incomplete. The log did not include documentation for the incident report that was dated June 20, 2025.”
-
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“An incident report that was completed did not include all information required in rule; not signed by parent when the incident occurred.”
Mar 31, 2025: unannounced1 violation
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“A child in space 10 medication was not in the original labeled container.”
Jan 15, 2025: unannounced5 violations
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“An outlet cover was uncovered in space 4.”
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“The fire drills were not completed for August 2024, September 2024, and October 2024.”
-
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Playground inspection were incomplete for October 2024, November 2024, and December 2024.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection did not occur within twelve (12) months. A fire inspection was completed on July 12, 2023, and the most recent fire inspection was completed on December 20, 2024; the fire inspection report was not submitted within seven (7) days.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The drills for shelter-in-place or lockdown drills were not completed for July 2024 and October 2024.”
Dec 19, 2024: unannounced2 violations
-
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“The wall outside of space 3 had chipped paint; repair needed.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“An electrical outlet was uncovered in space 4.”
Dec 5, 2024: unannounced3 violations
-
Appropriate discipline practices were not followed.
“A teacher in space 3 used inappropriate discipline by pushing a child and grabbing materials from a child.”
-
Rule violated (DCDEE’s description below)
“A violation was found for which there is no item number.15A NCAC 18A .2826(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The temperature in child care spaces and in space 4 registered at fifty-nine (59) degrees on December 2, 2024.”
-
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees.
“The temperature in space 4 (classroom for infants) and child care spaces (exceeded seventy-five (75) degrees; the temperature registered at seventy-seven degrees.”
Jun 25, 2024: unannounced8 violations
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.M. CPR training expired May 28, 2024, and staff E.D. expired April 19, 2024.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.M. First Aid training expired May 28, 2024, and staff E.D. expired April 19, 2024.”
-
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“A child C.G., did not have a Medical Action Plan on file.”
-
Electrical cords were accessible to infants and toddlers.
“A lamp cord was accessible to children in space 3.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“An electrical outlet was not covered in space 3.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In space 7., there was an expired over-the-counter for child E.D. that expired March 2024;in space 9 an expired medication for child M.M. that expired January 2024, child A.S. that expired May 2024.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
The inspectors’ words, 98 words
“In space 2., the Permission to Administer Medication form expired June 2, 2024 for child C.R., expired April 6, 2024 for child N.M., expired June 18, 2024 for child D.S., and expired June 3, 2024 for child N.C.J. In space 7., the form expired May 4, 2024 for child LH, and the form expired April 11, 2024 for child E.D. In space 9., the permission form expired April 24, 2924 for child M.G.; in space 10., the permission form expired June 22, 2024 for child C.G.; the permission form did not have a parent signature for child S.C>”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“The following new staff did not have a signed Shaken Baby Syndrome and Abusive Head Trauma policy signed: A.M., L.J., L.P., and A.R.”
May 20, 2024: unannounced1 violation
-
Rule violated (DCDEE’s description below)
The inspectors’ words, 118 words
“A violation was found for which there is no item number. -15A NCAC 18A .2820 STORAGE (e): (e) A locked kitchen is not considered to be a locked storage room or cabinet for the purposes of this Rule; however, for child care centers that are located within a school and that use the school cafeteria’s kitchen to meet the kitchen requirements of the rules of this Section, it shall not be a violation of this Rule to store products described in Paragraphs (a)-(d) of this Rule unlocked in the cafeteria’s kitchen, provided that the kitchen is kept locked and children are not permitted in the kitchen for any purpose. The kitchen door was open and accessible to children.”
Jan 22, 2024: unannounced5 violations
-
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Staff (E.E.) ITS-SIDS training expired March 14, 2023.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“An outlet cover in space 10., was uncovered.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“A child (M.H.) with an expired medication (December 2023) in space 8.”
-
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“The medication authorization expired for children chronic medications for (M.H.-November 8, 2023) in space 8., and (C.G.-January 11, 2024) in space 10. There was not an authorization for a child (J.S.) for an over-the-counter medication in space 5.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“A staff member (C.G.) did not complete cognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”
All 27 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 21, 2026 | Unannounced visit | 7 violations cited |
| Jul 16, 2026 | Unannounced visit | 1 violation cited |
| Jun 4, 2026 | Unannounced visit | No violations cited |
| Jun 1, 2026 | Unannounced visit | 1 violation cited |
| May 6, 2026 | Unannounced visit | No violations cited |
| Jan 13, 2026 | Unannounced visit | No violations cited |
| Jan 12, 2026 | Unannounced visit | No violations cited |
| Jan 7, 2026 | Unannounced visit | 9 violations cited |
| Dec 12, 2025 | Unannounced visit | No violations cited |
| Aug 19, 2025 | Unannounced visit | No violations cited |
| Aug 8, 2025 | Unannounced visit | 3 violations cited |
| Jul 7, 2025 | Unannounced visit | 2 violations cited |
| May 2, 2025 | Unannounced visit | No violations cited |
| Mar 31, 2025 | Unannounced visit | 1 violation cited |
| Jan 29, 2025 | Unannounced visit | No violations cited |
| Jan 23, 2025 | Unannounced visit | No violations cited |
| Jan 15, 2025 | Unannounced visit | 5 violations cited |
| Dec 19, 2024 | Unannounced visit | No violations cited |
| Dec 19, 2024 | Unannounced visit | 2 violations cited |
| Dec 5, 2024 | Unannounced visit | 2 violations cited |
| Dec 5, 2024 | Unannounced visit | 1 violation cited |
| Nov 8, 2024 | Unannounced visit | No violations cited |
| Aug 2, 2024 | Unannounced visit | No violations cited |
| Jun 25, 2024 | Unannounced visit | 8 violations cited |
| Jun 14, 2024 | Unannounced visit | No violations cited |
| May 20, 2024 | Unannounced visit | 1 violation cited |
| Jan 22, 2024 | Unannounced visit | 5 violations cited |
Is it licensed?
- Child Care Center, holding a One Star Center License since Feb 17, 2017.
- Licensed for 199 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003767.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Guidepost Fic A LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 1 star of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 48.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Prosperity Guidepost Montessori This child care provider | 48 |
| David Cox Road Elementary Asep | 3 |
| Jean’s Small World Day Care Home | 10 |
| Little Tykes Home Day Care | 1 |
| The Sunshine House | 9 |
| Precious Love Daycare | 7 |
| Karen’s World of Joy | 3 |
| University Child Development Center/Highland Creek | 34 |
| Precious Little Steps | 3 |
| Lone Tree Academy LLC | 13 |
| Highland Creek Elementary Asep | 6 |
| Mallard Creek Learning Center | 16 |
| Croft Community Asep | 2 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.