Cranfield Academy Providence
A child care center in Charlotte, North Carolina 28277
11745 Providence Road, Charlotte, North Carolina 28277. (704) 321-5555.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 28 violations in the last three years
- May 202026 the latest visit on record
- 195 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 DCDEE visits in the last three years, the latest on May 20, 2026.
28 violations cited in the last three years, 28 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
24 violations in 8 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 20, 2026: unannounced1 violation
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Each infant was not served only bottles labeled with their individual name.
“An infant nine months of age was fed another infant’s bottle which contained formula on May 18, 2026.”
Nov 19, 2025: unannounced7 violations
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A drug or medicine was administered in a manner not authorized by the child’s parent, physician or other authorized health professional.
“In space #4, there was Benadryl cream and cortisone cream present for two children one year of age with authorization from the parent. The directions on both read “children under two years of age, ask a doctor”.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“The key to the kitchen door was in the lock with no one present in the kitchen. In space #7, the key to door was in the lock. A staff member’s purse was stored in the closet and was less than five feet above the floor. In space #7, there was a bottle of colored sand located on top of a shelf. The bottle read “not for children under three years of age”. The children enrolled in space #7 are all two years of age.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“In space #1, a child’s hands were not washed after a diaper change.”
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Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“One child had a medical report on file completed by a physician however, the top portion was not completed by a parent.”
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Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“Ten children did not have verification on file that emergency medical care information had been updated annually or as changes occurred.”
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Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.
“In space #3, there were two diapers creams present that were not labeled with either child’s name. In space #4, there was diaper cream present for one child that was not labeled with the child’s name. In space #5, there were also two diaper creams present that were not labeled with either child’s name.”
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The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.
“Review of activity plans indicated that the NC Foundations for Early Learning and Development is not being used in conjunction with the curriculum.”
Jul 17, 2025: unannounced2 violations
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A violation was found for which there is no item number.
The inspectors’ words, 100 words
“In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space 4, there was two push/pull toys stored in the restroom adjacent to the classroom. This is a violation of a requirement in 15A NCAC 18A .2817(a).”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“In space #1, an infant was placed in a crib that was not labeled with their name.”
Dec 3, 2024: unannounced2 violations
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Center staff did not comply with the safe sleep policy.
“In space #1, an infant was not placed in a crib after falling asleep. The teacher reported and documented the infant fell asleep at 9:05. I observed the infant in a seat asleep at 9:20.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“Cots throughout the building were observed in poor repair. The plasitc legs on the bottom of the cots were broken and cracked. A tricyle on the preschool playground was missing a seat.”
Jul 22, 2024: unannounced1 violation
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Each infant was not served only bottles labeled with their individual name.
“On July 9, 2024 an infant was fed the wrong bottle, the bottle contained breast milk and the infant consumed 5 ounces.”
May 7, 2024: unannounced1 violation
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One staff hired 4-9-24 did not have the orientation document completed and signed, proving the staff received 16 hours of orientation within the first 6 weeks of hire.”
Feb 27, 2024: unannounced1 violation
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One staff completed recognizing and responding last on 1/25/19 and did not complete it again by 1/25/24.”
Dec 6, 2023: unannounced9 violations
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A safe indoor and outdoor environment was not provided for the children.
“Outdoors on the preschool playground I observed a tripping hazards where the matted surfacing is coming up from the ground causing a tripping hazard; it has been noted on the monthly playground inspections for the last three months with no correction.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“While in Space 7, I observed a used Mr. Clean cleaning sponge on the counter.”
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Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.
“During nap time cots were not spaced at least 18” apart in space 4. I observed one cot laying up against the base of another cot.”
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Breast milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“While in Space 1 I observed one child’s bottles dated 12/4-12/8 and one child’s bottles dated 12/5.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“While in Space 3 I observed a soft block that was in poor repair, the corners had come unraveled. Space 4, books were observed in poor repair (missing covers, missing or torn pages), Space 8 a teacher chair was observed cracked and a storage bucket was observed cracked. Space 9. The dramatic play refrigerator/sink is missing one side of the refrigerator door.”
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Parent’s medication authorization did not include required information.
“Space 4 serves children one year of age, one child has written permission from the parent to administer cortisone cream for a rash, the cream states not to use on children under 2, and most consult a doctor, it also states not to use for diaper rash without consulting a doctor. In Space 6, serving two year olds, a medical action plan a physician completed states to provide 2.5 ml of Benadryl medication for allergic reaction, the parent’s permission states to provide 4 ml of Benadryl.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“An epi pen in space 5, needed for a child in care, does not have a pharmacy label.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“Space 3 refrigerator thermometer read 48 degrees.”
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Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.
“The low storage shelves in the infant rooms, Space 1 and Space 2, were observed with dirt build up.”
Nov 21, 2023: unannounced1 violation
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Children were not adequately supervised at all times.
“On Monday, November 13, 2023 a two year old was left unattended inside the fenced in playground, for 18 minutes, when her class transitioned inside from outdoor play. Staff were not aware until the child was brought back to the classroom.”
Nov 13, 2023: unannounced3 violations
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An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.
“On 8-18-23 a child tripped on the playground in the morning, in the afternoon the staff observed the child limping and told the parent, the incident report was signed on 8-21-23. The parent informed the teacher the child was seen by a doctor and an x-ray was taken and the child was fine, the signed incident report was not submitted to the DCDEE Child Care Consultant within 7 days of the receiving the medical treatment and the center staff being notified.”
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Discipline was related to food, rest or toileting.
“About a month ago preschool staff used raisins to reward children who listened to directives. They also used raisins to reward children who used the potty while potty training.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“A child had a bruise across the bridge of his nose and the parent informed the teachers that their child stated it happened at school when the child jumped off a table, she did not receive and incident report.”
All 15 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 20, 2026 | Unannounced visit | 1 violation cited |
| Jan 8, 2026 | Announced visit | No violations cited |
| Nov 19, 2025 | Unannounced visit | 7 violations cited |
| Jul 17, 2025 | Unannounced visit | 2 violations cited |
| Dec 3, 2024 | Unannounced visit | 2 violations cited |
| Oct 24, 2024 | Unannounced visit | No violations cited |
| Sep 4, 2024 | Unannounced visit | No violations cited |
| Jul 22, 2024 | Unannounced visit | 1 violation cited |
| May 7, 2024 | Unannounced visit | 1 violation cited |
| Apr 3, 2024 | Unannounced visit | No violations cited |
| Feb 27, 2024 | Unannounced visit | 1 violation cited |
| Jan 16, 2024 | Unannounced visit | No violations cited |
| Dec 6, 2023 | Unannounced visit | 9 violations cited |
| Nov 21, 2023 | Unannounced visit | 1 violation cited |
| Nov 13, 2023 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jun 25, 2018.
- Licensed for 195 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003652.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Endeavor Providence Opco LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 28.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Cranfield Academy Providence This child care provider | 28 |
| Hawk Ridge Elementary Asep | 5 |
| The Sunshine House | 56 |
| British American School of Charlotte | 27 |
| Goddard School at Ballantyne | 33 |
| Cadence Academy Preschool, Ballantyne | 26 |
| Cadence Academy Preschool, Raintree | 57 |
| Chesterbrook Academy | 51 |
| Leafspring School | 36 |
| The Village at Leafspring School | 19 |
| Ballantyne Elementary Asep | 5 |
| Polo Ridge Elementary Asep | 7 |
| Elon Park Elementary Asep | 11 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.