The Learning Experience
A child care center in Charlotte, North Carolina 28277
11625 Providence Road West, Charlotte, North Carolina 28277. (704) 752-5200.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 40 violations in the last three years
- Sep 172026 the latest visit on record
- 249 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 DCDEE visits in the last three years, the latest on Sep 17, 2026.
40 violations cited in the last three years, 40 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
35 violations in 7 months of the last 36. Last cited Jan 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jan 30, 2026: unannounced1 violation
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #5 (two year old classroom), there was glitter located on a shelf.”
Feb 5, 2025: unannounced10 violations
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A safe indoor and outdoor environment was not provided for the children.
“In space #7, a child enrolled has emergency medication however, the medication was not in the classroom at the time of the observation and the staff in the classroom was unaware of where the backpack that the medication is stored in was located.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff members did not complete CPR training from an approved organization.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff members did not complete First Aid training from an approved organization.”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“In space #1, three infants were placed in a crib labeled with other children’s names. In space #4 and space #6, the cot charts did not match the cots.”
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Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
“In space #5, the child sized refrigerator was missing a handle. In space #9, there were two plastic storage containers that were cracked in several places and a handle to a drawer that was broken off.”
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For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.
“In space #4 and #10, there were no developmentally appropriate books accessible to the children.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In space #1, an infant’s diaper cream expired in December 2024.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #10, plastic bags of diapers were being stored in an unlocked cabinet accessible to the children.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place drill was conducted September 26, 2024 and lockdown drill on January 31, 2025 therefore, an emergency drill was not practice every three months.”
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Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.
“In spaces #4, #5, #7, the shelving and storage containers used to store toys visisbly dirty with debris and dust.”
Aug 15, 2024: unannounced1 violation
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All equipment and furnishings were not in good repair.
“Space 7 the cubbies were observed in poor repair, the trim is peeling off, rough particle board exposed. Cabinet door trip was peeling off. Dramatic play refrigerator door handle is removed, and you could not open the door for play. Puzzles are in poor repair, pieces are stored in a plastic container with no picture of what the puzzle looks like to help guide the children when putting the puzzle together. This is a repeat violation.”
Aug 1, 2024: unannounced4 violations
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A current activity plan was not posted for each group of children for reference.
“A current activity plan was not posted in Space 5 and Space 6, each had last weeks activity plan posted.”
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A safe indoor and outdoor environment was not provided for the children.
“In several of the classrooms I observed tablet charges were plugged into outlets without the tablet attached to charge, and the charger cords that were observed plugged into outlets were within reach of children in care.”
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All equipment and furnishings were not in good repair.
“In Space 10, I observed cubby trim in several areas peeling off, and particle board exposed.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“While walking in the hallway towards space CS, as we got to the door, we heard a teacher using a very stern tone as she was speaking to a child. She said sternly “Get over here” to a child that no longer wanted to participate in circle time. As she saw me and the director outside her classroom door her tone and facial expression changed and she stated the child wasn’t listening and didn’t want to be with the group in circle.”
Jun 27, 2024: unannounced2 violations
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A current activity plan was not posted for each group of children for reference.
“Space 3 did not have a current activity plan posted.”
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Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“A mop with a foam head was observed hanging from the wall accessible to children in Space 6, which serves 2 year olds.”
May 21, 2024: unannounced3 violations
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An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence)One child, born, 2/26/23 did not have a current feeding schedule on site.”
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Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.
“While in Space 8, I observed serval cots 15-16 inches apart and not the required 18 inches. They did not have sold barriers between them when they weren’t 18 inches apart.”
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The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.
“One child, born 3/22/23, has a feeding plan posted, however it just listed the child’s name and did not include information on what to feed the child and when.”
Apr 11, 2024: unannounced2 violations
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All equipment and furnishings were not in good repair.
“While in Space 7 I observed a storage basket on the floor beside a child in the block center that was unraveling in four areas.”
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When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.
“While in Space 8, a room serving three year old’s, I observed three shelves turned towards the wall making the material inaccessible to children in care and three interest centers with empty shelves (art, manipulatives and dramatic play.)”
Apr 3, 2024: unannounced2 violations
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Children were not adequately supervised at all times.
The inspectors’ words, 114 words
“On March 26, 2024 a toddler walked out a back classroom emergency exit door when a staff opened it to check the weather. Neither staff noticed the child exiting the classroom and did not know he was missing until they were ready to put his coat on him for outdoor play. He was found on the sidewalk by the building, inside the fenced in area. It was determined he was outside alone for 20-25 minutes. Today, in 4 classrooms I observed snack time and staff not adequately supervising children. Staff were observed cleaning centers, putting cots away, assisting children playing in other areas of the classroom and were not observing the children eating snack.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“The cook delivered afternoon snack in three Ziploc bags per classroom, including classrooms serving children under 3. I observed these snack bags laying on a low counter in each classroom serving children under 3, accessible to children in care”
Feb 15, 2024: unannounced10 violations
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A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center.
“One child was observed with their own meal that did not meet nutritional guidelines. The Staff stated his parents opted out of the nutrition program, nothing was on file regarding the child’s nutritional needs.”
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All equipment and furnishings were not in good repair.
“The center is using plastic wicker baskets to store material in each classroom, today I observed many of these baskets unraveling leaving sharp edges, in Space 5, 8, P1B, and space 11. Books in Space 7 were observed torn, missing pages, missing cover. Outdoors, the handles to two doors between playgrounds is missing the cover and leaves sharp metal edges.”
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An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence). One child, under 15 months of age, in Space 3 did not have a current feeding schedule posted.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Emergency medication was observed stored in a backpack that hung below 5 feet in the classroom.”
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Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.
“The black fencing separating playgrounds was measured today, the planks measure 3 3/4 inches and 4 inches apart in several areas of the fencing.”
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Parent’s medication authorization did not include required information.
“Space 2 permission to administer diaper creams were reviewed, five did not have instructions of when to administer. Space 3, one triple paste diaper cream permission only had the parent signature and a date, it did not list the child’s name, name of medication and instructions on administering.”
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Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“Space 6, serving two year olds, I observed children playing with foam peg board, several with bite marks and I observed foam blocks in the block center. Space 7 serving two year olds I observed bubble wrap on the low art shelf, art material stored in ziplock bags and Styrofoam pieces accessible to children in care.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff hired in January 2023, left the job in May 2023 and returned to work on 9-5-2023 does not have proof on file of completing Recognizing and Responding to Suspicions of Maltreatment on file.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“One child’s feeding schedule in Space 2, was not signed by the parent.”
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The written feeding plan was not modified as the child’s needs changed.
“One child’s feeding schedule in Space 2 is not current, it states bottles and nothing else. Staff report the child is fed baby food while on site.”
Nov 7, 2023: unannounced5 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“I observed the laundry room door open, nobody was in the laundry room, bleach and other hazardous cleaning supplies were observed stored in the the space.”
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“One new hire, as of 10/11/23, does not have proof of completing 6 hours of orientation within the first two weeks of employment.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“I observed an outlet in the the hallway by infant classrooms uncovered.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Two staff hired 9/5/23 and 9/18/23 do not have proof of receiving 16 hours of orientation within the first 6 weeks of employment.”
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Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“While observing in Space 9, one child was awake on her cot, another child was awake in the restroom, the teacher was sitting at a table working and a Coke soda was on the table by her, she stated it was hers when asked.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 17, 2026 | Unannounced visit | No violations cited |
| Jan 30, 2026 | Unannounced visit | 1 violation cited |
| Aug 27, 2025 | Unannounced visit | No violations cited |
| Aug 27, 2025 | Unannounced visit | No violations cited |
| Feb 5, 2025 | Unannounced visit | 10 violations cited |
| Aug 15, 2024 | Unannounced visit | 1 violation cited |
| Aug 1, 2024 | Unannounced visit | 4 violations cited |
| Jun 27, 2024 | Unannounced visit | 2 violations cited |
| May 21, 2024 | Unannounced visit | 3 violations cited |
| Apr 11, 2024 | Unannounced visit | 2 violations cited |
| Apr 3, 2024 | Unannounced visit | 2 violations cited |
| Feb 15, 2024 | Unannounced visit | 10 violations cited |
| Nov 7, 2023 | Unannounced visit | 5 violations cited |
Is it licensed?
- Child Care Center, holding a One Star Center License since Apr 15, 2024.
- Licensed for 249 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003198.
- Restriction: Other - No more than 50% capacity on playground at any one time.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Iseven LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 1 star of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 40.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| The Learning Experience This child care provider | 40 |
| Hawk Ridge Elementary Asep | 5 |
| The Sunshine House | 56 |
| British American School of Charlotte | 27 |
| Goddard School at Ballantyne | 33 |
| Cadence Academy Preschool, Ballantyne | 26 |
| Cadence Academy Preschool, Raintree | 57 |
| Chesterbrook Academy | 51 |
| Leafspring School | 36 |
| The Village at Leafspring School | 19 |
| Ballantyne Elementary Asep | 5 |
| Polo Ridge Elementary Asep | 7 |
| Elon Park Elementary Asep | 11 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.