Thompson Child Development Center
A child care center in Charlotte, North Carolina 28208
1645 Clanton Road, Charlotte, North Carolina 28208. (704) 333-5382.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 58 violations in the last three years
- Mar 32026 the latest visit on record
- 199 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
24 DCDEE visits in the last three years, the latest on Mar 3, 2026.
58 violations cited in the last three years, 58 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
58 violations in 7 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Feb 12, 2026: unannounced1 violation
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Children were not adequately supervised at all times.
“On February 12, 2026, a two year old child was left unsupervised in a classroom for approximately two minutes.”
Feb 9, 2026: unannounced9 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #15, I observed a key inside the door, allowing children to have access to cleaning supplies.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In a few classrooms throughout the building, I observed peeling paint on the walls.”
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Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“One out of eight children files reviewed (start date 9/8/25) did not have documentation of immunization records.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“The center did not have documentation of completing a monthly fire drill for January 2026.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“One out of eight children files reviewed (start date 9/8/25) did not have documentation of a medical exam.”
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Staff did not complete the health and safety training within one year of employment.
“One staff member with a start date of 1/21/25 did not have documentation of completing the health and safety trainings (TB).”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“One out of 12 staff members did not have documentation of reviewing the EMC plan annually (TB).”
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The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“In space #13, I observed a broken toy bin.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“One out of 12 staff members did not have documentation of reviewing the EPR plan annually (TB).”
Nov 19, 2025: unannounced5 violations
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A current activity plan was not posted for each group of children for reference.
“In space #1, the activity plan was no current, it was dated for 11/10-11/14.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In space #15, I observed a watermark on the ceiling tile.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff member working with infants and toddlers did not have documentation of ITS-SIDS.(MV)”
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Children were not adequately supervised at all times.
“On November 5th, 2025, a 4 year old child was left unsupervised in the multipurpose room for about 15 minutes.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“I space #1, I observed three bottles in the fridge filled with milk and no date.”
May 27, 2025: unannounced4 violations
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A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
“On May 16, 2025, a staff member pulled and dragged a three-year-old child by one arm across a classroom to the outdoor playground. The staff member continued to handle the child in a rough manner by pushing the child’s face, using their body weight to restrain the child, and holding onto the child’s arm for approximately six minutes and twenty-three seconds.”
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All openings to the outer air were not protected against the entrance of flying pest.
“On May 16, 2025, a staff member propped an exterior door open for approximately thirty-nine minutes.”
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Children were not adequately supervised at all times.
The inspectors’ words, 121 words
“On May 16, 2025, on three different occasions, three-year-old children entered the classroom through an open door and were unaccompanied in the classroom while a staff member was outside on the playground. Additionally, on the same date, the staff member entered the classroom to retrieve a child who was unaccompanied in the classroom, leaving eight children outside on the playground unaccompanied. A three-year-old child was left unaccompanied outside for approximately fifty-two seconds while the staff member and eight children were inside the classroom. The staff member took a three-year-old child into the hallway, leaving a classroom of three-year-old children unaccompanied for approximately thirty seconds. The staff member utilized their personal phone for approximately sixteen minutes while caring for nine three-year-old children.”
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There was a substantiation of child maltreatment.
“Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”
Feb 11, 2025: unannounced18 violations
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A drug or medicine was administered after its expiration date.
“In space #1, I observed a container of Vaseline that expired on 10/2023.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #13, I observed sanitizing wipes and hand sanitizer above the cubbies, accessible to children.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not have documentation of completing CPR training within 90 days of hire. (KD, SM)”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not have documentation of First Aid certification within 90 days of hire (KD, SM).”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In space #12, I observed water marks on a ceiling tile. In space #1, I observed the baseboards (near the back door) not in good repair.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The providers scheduled to work in the classroom for infants did not have documentation of completing the ITS-SIDS training within two months of employment. (AG, DS)”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Four out of sixteen staff members did not have documentation of emergency information updated before the first day of work or annually. (KD,SK,BT,TM)”
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Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“One children’s file did not have documentation of immunization record.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Nine out of sixteen staff members did not have documentation of an ASE or a SDP on file/ available for review.”
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Emergency information record did not include chronic illness and any medication taken for the illness.
“One children’s file that was monitored today did not have a medical action plan attached for a watermelon allergy.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“Two children files that were monitored today did not have documentation of a medical exam in their file.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Six new staff members did not have documentation of completing 16 hours of orientation within the first 6 weeks.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“Seven out of sixteen staff members did not have documentation of required hours for approved on-going training.”
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Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment.
“Staff responsible for caring for school age children did not have documentation of completing BSAC within three months of employment. (JM)”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Five staff members out of sixteen did not have documentation of completing the the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. (KD, SM, AG, DS, JM)”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“All staff did not have documentation of reviewing the EMC plan annually.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Seven out of sixteen staff members did not have documentation of reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy prior to providing care for children ages 0-5. (TM,TB,AG,JM,KD, SM, SS)”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“All staff did not have documentation of reviewing the EPR annually.”
Nov 14, 2024: unannounced5 violations
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A current activity plan was not posted for each group of children for reference.
“Space #1, #12 and #13 did not have a current lesson plan posted.”
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A valid qualification letter was not on file and available to review at the facility.
“Four new staff members did not have qualification letters filed on site and available for review.”
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All staff records, except financial records, were not made available for review.
“Four new staff members did not have records on site available for review.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In space #5, #12 and #15 I observed ceiling tiles that were not in good repair (water marks). In space #15, I observed peeling paint on the wall near the back door.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The center’s last documented lockdown drill was on 5/29/2024.”
May 28, 2024: unannounced2 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #13, I observed an unlocked closet were there was Goo-Gone stored on a shelf that was within reach of children.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In space #1, I observed the baby safety gate was not properly attached to the wall, one screw was unattached. In space #12 and #15,I observed water marks on the ceiling tiles.”
Feb 13, 2024: unannounced14 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In space #1, I observed a container of Vaseline with no medical authorization with the parents permission.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #1 I observed an unlocked cabinet on the wall that is storage for diaper cream and ointments/ accessible to children. In space #2, I observed a tube of desitin diaper cream in an unlocked cabinet under the diaper changing table.”
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All equipment and furnishings were not in good repair.
“I observed a shelf in space #1 that was not in good repair. In space #10, the cubbies were not in good repair the doors to the bathroom have broken flaps.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. Ten out of fifteen staff members did not have documentation of reviewing the EPR plan annually.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three out of fifteen staff members did not have documentation of a current CPR certification. (B.T, C.W, S.S)”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three out of fifteen staff members did not have documentation of a current first aid certification. (B.T, C.W, S.S)”
-
All walls and ceilings including doors and windows were not kept clean and in good repair.
“The walls of the classrooms throughout the center were not in good repair, I observed peeling/ chipped paint in space #1, 2 and #10.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“The center did not have consistent documentation of sleep checks for the seven infants enrolled.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Ten out of fifteen staff members did not have documentation of annual staff evaluations and staff development plans.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Three out of fifteen staff members did not have their medical file maintained separately from their personnel file. (N.P, E.C, D.S)”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #2, I observed plastic bags stored in an unlocked cabinet under the diaper changing table/ accessible to toddlers.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“Eight out of fifteen staff members did not complete the required number of on-going training hours.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Ten out of fifteen staff members did not have documentation of reviewing the EMC plan annually.”
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The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin.
“On the playground for older toddlers, I observed a sand table with debris that was not drained and cleaned.”
All 24 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 3, 2026 | Unannounced visit | No violations cited |
| Feb 12, 2026 | Unannounced visit | 1 violation cited |
| Feb 10, 2026 | Unannounced visit | No violations cited |
| Feb 9, 2026 | Unannounced visit | 9 violations cited |
| Dec 30, 2025 | Unannounced visit | No violations cited |
| Dec 30, 2025 | Unannounced visit | No violations cited |
| Nov 20, 2025 | Unannounced visit | No violations cited |
| Nov 19, 2025 | Unannounced visit | 4 violations cited |
| Nov 19, 2025 | Unannounced visit | 1 violation cited |
| Oct 14, 2025 | Unannounced visit | No violations cited |
| Aug 19, 2025 | Unannounced visit | No violations cited |
| Jun 25, 2025 | Unannounced visit | No violations cited |
| May 27, 2025 | Unannounced visit | 4 violations cited |
| May 13, 2025 | Unannounced visit | No violations cited |
| Apr 11, 2025 | Announced visit | No violations cited |
| Apr 4, 2025 | Unannounced visit | No violations cited |
| Feb 25, 2025 | Unannounced visit | No violations cited |
| Feb 11, 2025 | Unannounced visit | 18 violations cited |
| Dec 11, 2024 | Announced visit | No violations cited |
| Nov 14, 2024 | Unannounced visit | 5 violations cited |
| May 28, 2024 | Unannounced visit | 2 violations cited |
| Apr 17, 2024 | Announced visit | No violations cited |
| Feb 19, 2024 | Announced visit | No violations cited |
| Feb 13, 2024 | Unannounced visit | 14 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Aug 9, 2018.
- Licensed for 199 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003027.
- Restriction: Other - 35 sq. ft. indoor space & 100 sq. ft. outdoor.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Thompson Child and Family Focus.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 58.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Thompson Child Development Center This child care provider | 58 |
| Little Debbie Day Care II | 29 |
| Sunshine Daycare and Preschool | 33 |
| Joyce’s Day Care | 4 |
| Mrs. Chris Play and Learn Preschool | 13 |
| Our Future Generation Child Care | 5 |
| Dixon Academy of Charlotte, Inc. | 28 |
| Mrs. Chris Play and Learn #2 | 5 |
| A Child’s Choice Learning Center II | 17 |
| Kidz Are Fun Child Development Center #1 | 8 |
| Kidz Are Fun Child Development Center #2 | 7 |
| Precious Little Angels | 28 |
| Nana’s Nursery | 3 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.