Children’s Discovery Center
A child care center in Franklin, North Carolina 28734
185 Sloan Road, Franklin, North Carolina 28734. (828) 369-7021.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 53 violations in the last three years
- Jul 172026 the latest visit on record
- 25 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 DCDEE visits in the last three years, the latest on Jul 17, 2026.
53 violations cited in the last three years, 53 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
53 violations in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 17, 2026: unannounced9 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. After review of the facility’s ABCMS Provider Portal, it was determined that one staff member whose employment ended on June 19, 2026, had not been terminated in the facility’s ABCMS Provider Portal. Additionally, a newly hired staff member, A. Charlton, and a floater from a parent school, with the same owner, A. Torres, had not been added to the facility’s ABCMS Provider Portal.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. After reviewing a newly hired staff member’s file A. Charlton, it was determined that CPR training was not completed within 90 days of employment. The employee’s start date was March 30, 2026; therefore, CPR training was due by June 28, 2026.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. After review of a newly hired staff member’s file A. Charlton, it was determined that First Aid training was not completed within 90 days of employment. The employee’s start date was March 30, 2026; therefore, First Aid training was due by June 28, 2026.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“After review of the arrival and departure records for June 26, 2026, it was determined that two (2) children did not have an arrival time documented and two (2) children did not have a departure time documented.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“After review of children’s files, it was determined that one child’s (S.N.) file did not contain a medical report completed within 30 days of enrollment. The child was enrolled on May 30, 2026; therefore, the medical report was due by June 29, 2026.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“After staff file review and review of the ABCMS Provider Portal, it was determined that B. Patton’s Criminal Background Check Qualification Letter expired on 07/07/2026.”
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Rule violated (DCDEE’s description below)
“A valid qualification letter was not on file and available to review at the facility.After staff file review and review of the ABCMS Provider Portal, it was determined that B. Patton’s Criminal Background Check Qualification Letter expired on 07/07/2026.”
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Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“After review of children’s files, it was determined that one child’s file (B.B) did not contain a signed acknowledgment verifying that the parent or guardian had received and reviewed the facility’s discipline policy.”
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The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities.
“After reviewing the facility’s Emergency Medical Care Plan (EMC), it was determined that the alternate person listed on the plan is no longer employed at the facility.”
Jan 30, 2026: unannounced11 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A can of Lysol aerosol spray was stored in an unlocked bathroom.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Newly hired staff on 10/21/2025 medical was dated 5/20/2020.”
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Children were not adequately supervised at all times.
The inspectors’ words, 92 words
“One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3.”
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Children’s records were not made available for review.
“Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children.”
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Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use.
“Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected.”
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Enhanced staff/child ratios and group sizes were not met.
“Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5).”
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“The Menu was posted in the kitchen and dated for 1/19-1/23/2026.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Newly hired staff on 10/21/2025, TB form was dated 11/18/2019.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last shelter in place or locked down drill was completed on 8/4/2025.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment.”
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The center did not comply with the permit restrictions.
“The age range for this facility is children two (2) years of age to five (5) years of age.”
Jun 30, 2025: unannounced7 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note “update:4/4/24” was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“The staff member’s medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20.”
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Emergency information did not name childs health care professional.
“Emergency information did not provide the children’s health care providers in two (2) children’s applications.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“No acknowledgement form for receipt of program’s discipline policy was found on the newly enrolled children’s files.”
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Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“Acknowledgement of receipt of program’s discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children’s first day was today.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“A staff member changed two (2) children’s diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside.”
Jun 18, 2025: unannounced6 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25.”
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Children’s records were not made available for review.
“One child present during the visit did not have any paperwork on file for review.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time.”
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Enhanced staff/child ratios and group sizes were not met.
“One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025.”
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The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities.
“The two people identified on the emergency medical care plan are no longer employed at the child care facility.”
Feb 10, 2025: unannounced4 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“Five (5) teachers did not have updated health questionnaires in their files.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass.”
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Children were not adequately supervised at all times.
“Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom.”
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Screen time was offered to children under three years of age.
“While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present.”
Jun 5, 2024: unannounced8 violations
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A safe indoor and outdoor environment was not provided for the children.
“A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired.”
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Children were not adequately supervised at all times.
The inspectors’ words, 150 words
“The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment.”
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Rule violated (DCDEE’s description below)
“Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered.”
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Rule violated (DCDEE’s description below)
“Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed.”
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When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.
“Children were engaged in a Disney movie that was non educational and was not written in a domain.”
Feb 22, 2024: unannounced1 violation
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Enhanced staff/child ratios and group sizes were not met.
“Upon arrival I witnessed a teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10)minutes. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5) and was out of ratio.”
Feb 14, 2024: unannounced7 violations
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A safe indoor and outdoor environment was not provided for the children.
“The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both.”
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A violation was found for which there is no item number.
“There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available.”
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All staff records, except financial records, were not made available for review.
“One staff’s Criminal Background was not on site for viewing.”
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Rule violated (DCDEE’s description below)
“Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children.”
All 13 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 17, 2026 | Unannounced visit | 9 violations cited |
| Mar 30, 2026 | Announced visit | No violations cited |
| Feb 12, 2026 | Unannounced visit | No violations cited |
| Jan 30, 2026 | Unannounced visit | 11 violations cited |
| Jun 30, 2025 | Unannounced visit | 7 violations cited |
| Jun 18, 2025 | Unannounced visit | 6 violations cited |
| Feb 20, 2025 | Unannounced visit | No violations cited |
| Feb 10, 2025 | Unannounced visit | 4 violations cited |
| Jun 10, 2024 | Unannounced visit | No violations cited |
| Jun 5, 2024 | Unannounced visit | 8 violations cited |
| Mar 5, 2024 | Unannounced visit | No violations cited |
| Feb 22, 2024 | Unannounced visit | 1 violation cited |
| Feb 14, 2024 | Unannounced visit | 7 violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Nov 1, 2021.
- Licensed for 25 children, ages 2 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 56000186.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: The Learning Ladder Academy, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 17 child care providers in Macon County, the middle value for violations cited in the last three years was 13; this one had 53.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Macon Program for Progress New Horizons II | 22 |
| Trimont Christian Academy | 21 |
| Ready Set Go Preschool Program | 13 |
| South Macon ED-Venture | 13 |
| Cartoogechaye ED-Venture | 8 |
| East Franklin ED-Venture | 11 |
| Mountain View Intermediate Ed-Venture | 4 |
| Up, Up and Away - Cartoogechaye School | 8 |
| Iotla Valley Preschool | 19 |
| The Learning Ladder Academy | 25 |
| Macon Program for Progress New Horizons III | 10 |
| Children’s Discovery Center This child care provider | 53 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.