Hearth Record

Macon Program for Progress New Horizons II

A child care center in Franklin, North Carolina 28734

82 East Orchard View Lane, Franklin, North Carolina 28734. (828) 524-4471.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 22 violations in 7 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 DCDEE visits in the last three years, the latest on Sep 9, 2026.

22 violations cited in the last three years, 22 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

22 violations in 7 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

22 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 9, 2026: unannounced1 violation
  • Rule violated (DCDEE’s description below)

    “Pest shall be excluded from the child care center.Traps set for pest shall only be placed in areas that are inaccessible to children. Sanitation Rule Reference 15A NCAC 18A.2831b. Rooms 2-1 and 2-2 were inspected for evidence of pests and confirmed that there were roaches/bugs present. Traps were not set in the classrooms.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 18, 2026. Correction verified: by a letter from the provider.

Jun 22, 2026: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during today’s visit listed forty-nine (49) staff members. A review of the ABCMS Provider Portal showed that nineteen staff members ( H. Whitmire, B. Hofrichter, M. King, M. Snaidman, R. Talley, B. Stephens, H. Morrison, H. Estes, N. Anderegg, C. Psiaki, J. Rathbone, M. Rimiller, S. Treutel, A. Jenkins, A. McClure, T. Gillig, G. Van Auken, K. Federici, and S. Pakaimookda) were not linked to Provider ID #56000013.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2026. Correction verified: at a follow-up visit by DCDEE.

Jul 16, 2025: unannounced5 violations
  • A list of all children participating in the off premise activity was not available at the center.

    “A list of children from space 2-7 participating in the field trip were not available at the facility.”

    Rule A list of all children participating in the off premise activity was not available at the center.. Corrected during the inspection.

  • A safe indoor and outdoor environment was not provided for the children.

    “Three children’s faces were covered by their blanket while they were asleep (one child in 2-4, one in 2-6 and one in 2-9).”

    Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

  • A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.

    “The field trip permission form for the children were signed and returned by the parents. The schedule of the field trip was not posted in the classroom in space 2-7.”

    Rule A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.. Corrected during the inspection.

  • Diaper changing surfaces were not kept free of storage.

    “In space 2-4, a child’s dress and a finger paint art were left on the changing table.”

    Rule Diaper changing surfaces were not kept free of storage.. Corrected during the inspection.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “In space 2-4, an outlet behind teacher desk was not covered by a safety cover.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

Jan 28, 2025: unannounced3 violations
  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “A Desitin diaper cream in space #2-3, the classroom with two and three year old children, had a parent authorization form that expired in September 2024.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 31, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In space #2-4, the classroom with two year old children, had three plastic bags stored in the cubbies for children located under five feet and accessible to the children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.

    “In space #2-1, the classroom with two and three year old children, a Ventolin inhaler was administered to a child on 1/24/25 and not documented as being administered.”

    Rule When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.. Corrected during the inspection.

Jul 30, 2024: unannounced2 violations
  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “A fire drill was completed on July 26, 2024, however, it was not recorded on the drill record.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Corrected during the inspection.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In classroom six (6) there was a bottle of liquid Ibuprofen and a bottle of liquid Tylenol stored in a unlocked cabinet.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

Jan 24, 2024: unannounced7 violations
  • All equipment and furnishings were not in good repair.

    “Rust and mildew were observed on a basketball hoop and Rust was observed on four (4) tricycles located on the Head Start playground outside of building. Rust was also observed on two (2) tricycles on the Early Head Start playground outside of building 2.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    The inspectors’ words, 169 words

    “In building two (2) classroom 2-4 children two through three years of age were observed eating lunch. During this time there were three (3) staff members in the classroom. All three (3) were observed assisting children with cleaning up their plates and pouring out their milk with their backs turned to children still eating at the table. In classroom 2-7 for children three through four years of age, staff were observed cleaning up after lunch, assisting with handwashing, and putting out cots, while children were eating at the table. During these activities teachers’ backs were turned towards the children eating and could not see them. In classroom 2-8 for children ages four through five years, staff were observed cleaning up after lunch, cleaning tables, placing chairs on top of the tables, assisting children with hand washing and toileting while two (2) children were observed sitting at the table eating lunch. Staff members’ backs were turned away from the children and could not see the children while they were eating.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In classroom space 2-2, the permission to administer medication for one (1) diaper cream expired on 12/19/23.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “Playground inspections were not available for the month of October.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “Trash bags containing a suffocation warning were stored under five feet in space 2-1 with four (4) children two years of age.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “After review of new staff files the date of receipt and review of the facility’s policy on Prevention of Shaken Baby Syndrome and Abusive Head Trauma was not documented for one (1) staff member hired on 1/8/24.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Toxic plants were accessible to children.

    “In building two classroom 2-5 there was an umbrella tree in the classroom, which is considered a toxic plant.”

    Rule Toxic plants were accessible to children.. Corrected during the inspection.

Jan 16, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    The inspectors’ words, 164 words

    “A four-year-old child was left unsupervised for approximately one (1) hour and thirty (30) minutes and was not discovered until the mother arrived to pick up the child in space 2-8. Per video footage, the child was asleep in a cube located next to the teacher’s desk for approximately one (1) hour 3:00 – 4:00 p.m. while snack was served, and children were engaged in play. Additionally, it was observed that one (1) staff member was on the cell phone and the second staff member was sitting at a table not engaged with the children. The children and staff then exited the classroom and entered the outdoor learning environment at 4:01 p.m. When returning from outdoor play at 4:32 p.m., the remaining children and staff entered space 2-7. When the mother arrived, staff were unaware of the location of the child and began to search for him. The child was found asleep in space 2-8 for approximately one (1) hour and thirty (30) Minutes.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 5, 2024. Correction verified: at a follow-up visit by DCDEE.

Dec 21, 2023: unannounced2 violations
  • Child was handled roughly.

    “On 12/19/23 a staff member grabbed a three-year-old child’s arm, moved the child off a slide, and carried the child to another location. The child sustained red marks and bruises to the right arm.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 5, 2024. Correction verified: by a letter from the provider.

  • There was a substantiation of child maltreatment.

    “The Division determined child maltreatment based on a staff member causing physical injury to a child.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 10, 2024. Correction verified: at a follow-up visit by DCDEE.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Sep 9, 2026Unannounced visit1 violation cited
Jul 8, 2026Unannounced visitNo violations cited
Jun 22, 2026Unannounced visit1 violation cited
Jan 29, 2026Announced visitNo violations cited
Jan 29, 2026Announced visitNo violations cited
Jul 16, 2025Unannounced visit5 violations cited
Jan 28, 2025Unannounced visit3 violations cited
Jul 30, 2024Unannounced visit2 violations cited
Jul 23, 2024Announced visitNo violations cited
Jul 10, 2024Unannounced visitNo violations cited
Jun 13, 2024Announced visitNo violations cited
May 1, 2024Unannounced visitNo violations cited
Apr 23, 2024Unannounced visitNo violations cited
Mar 12, 2024Unannounced visitNo violations cited
Feb 5, 2024Unannounced visitNo violations cited
Jan 24, 2024Unannounced visit7 violations cited
Jan 16, 2024Unannounced visit1 violation cited
Dec 21, 2023Unannounced visit2 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Sep 8, 2026.
  • Licensed for 115 children, ages 0 through 5.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 56000013.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Macon Program for Progress, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 17 child care providers in Macon County, the middle value for violations cited in the last three years was 13; this one had 22.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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