Hearth Record

Highlands Community Child Development Center

A child care center in Highlands, North Carolina 28741

89 Church Street, Highlands, North Carolina 28741. (828) 526-8905.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 17 violations in 4 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 DCDEE visits in the last three years, the latest on Jun 10, 2026.

17 violations cited in the last three years, 17 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

17 violations in 4 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.

17 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jun 10, 2026: unannounced10 violations
  • All equipment and furnishings were not in good repair.

    “Four bikes on the preschool playground had cracked seats and mold on the handlebar covers.”

    Rule All equipment and furnishings were not in good repair.. Corrected during the inspection.

  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. One staff member, A. Davis, did not have documentation of reviewing the Emergency Preparedness and Response (EPR) plan on file for review.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One staff member, A. Roca, did not have a medical report on file for review.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

    “One staff member, A. Davis, did not have documentation of a signed job description, personnel and operational policies on file for review.”

    Rule Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “One staff member did not complete all required health and safety trainings within the required five-year timeframe and was missing Administration of Medication, Emergency Preparedness and Response Planning for Emergencies Resulting from Natural or Man-Caused Events, and Prevention of Shaken Baby Syndrome, Abusive Head Trauma, and Child Maltreatment.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “Diaper cream for C. V. in Space #7A expired in 5/2026. This was corrected during the visit when the diaper cream was discarded”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Four staff members (A. Davis, D. Williams, A. Roca, and G. Norris) did not have completed orientation documentation on file for review.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One staff member, A. Roca, did not have documentation of a tuberculosis screening on file for review.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.

    “No parent authorization form was available for review for L. J in Space 1 for Multipurpose Healing Ointment.”

    Rule Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “There were several diaper cream forms in Spaces 2, 4, and 7A & 7B that had been signed by the parent or guardian; however, the name of the diaper cream, amount to be applied, expiration date, instructions for application, and frequency of application were not completed.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

Jul 8, 2025: unannounced3 violations
  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “One staff, hired on 6/24/25, per the staff and training worksheet, does not have the six hours of orientation on file to meet the two-week requirement.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 18, 2025. Correction verified: by a letter from the provider.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “A playground inspection was not conducted for June 2025.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 18, 2025. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “A lockdown drill was practiced 2/25/25. The next lockdown or shelter-in-place drill was practiced 6/10/25.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 18, 2025. Correction verified: by a letter from the provider.

Jul 19, 2024: unannounced2 violations
  • All equipment and furnishings were not in good repair.

    “The large tree play structure on playground one (1) was covered in mold and the climbing structure on playground two (2) also was covered in mold and dirt.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 22, 2024. Correction verified: by a letter from the provider.

  • Toxic plants were accessible to children.

    “Space two (2) had a poisonous plant that was cascading and hanging below five feet.”

    Rule Toxic plants were accessible to children.. Corrected during the inspection.

Jan 31, 2024: unannounced2 violations
  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection had expired as of 1/5/23.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 22, 2024. Correction verified: by a letter from the provider.

  • Toxic plants were accessible to children.

    “The Space containing two and three-year old children had a poisonous plant within reach of children. The plant was removed and corrected during the visit.”

    Rule Toxic plants were accessible to children.. Corrected during the inspection.

All 5 visits on record
Visits on record
DateVisitWhat the record says
Jun 10, 2026Unannounced visit10 violations cited
Jul 8, 2025Unannounced visit3 violations cited
Jan 23, 2025Unannounced visitNo violations cited
Jul 19, 2024Unannounced visit2 violations cited
Jan 31, 2024Unannounced visit2 violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Jul 24, 2025.
  • Licensed for 74 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 56000112.
  • Restriction: Other - MEETS REDUCED RATIOS.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Highlands Community Child Development Center Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 17 child care providers in Macon County, the middle value for violations cited in the last three years was 13; this one had 17.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 17 in Macon County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Highlands Community Child Development Center This child care provider17
Gordon Center for Children, Inc.17
Hccdc at Incarnation13
Macon Program for Progress New Horizons II22
Trimont Christian Academy21
Ready Set Go Preschool Program13
South Macon ED-Venture13
Cartoogechaye ED-Venture8
East Franklin ED-Venture11
Mountain View Intermediate Ed-Venture4
Up, Up and Away - Cartoogechaye School8
Iotla Valley Preschool19

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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