Hearth Record

Scotts Creek School Preschool

A child care center in Sylva, North Carolina 28779

516 Parris Branch Road, Sylva, North Carolina 28779. (828) 631-2740.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 24 violations in 4 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 DCDEE visits in the last three years, the latest on Mar 10, 2026.

24 violations cited in the last three years, 24 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

24 violations in 4 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.

24 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Mar 10, 2026: unannounced4 violations
  • A violation was found for which there is no item number.

    “Sanitation Rule 15ANCAC18A. 2820 (c) Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent solutions. Hand soap other than that which is in bulk containers is not required to be kept inaccessible to children or in locked storage. Bulk soaps shall be kept inaccessible to children.”

    Rule A violation was found for which there is no item number.. Corrected during the inspection.

  • All electrical appliances were not used in accordance with the manufacturers instruction.

    “Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A Keurig coffee pot was located on the handwashing counter and accessible to preschool age children.”

    Rule All electrical appliances were not used in accordance with the manufacturers instruction.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last shelter in place was conducted on 10/28/25. The next shelter in place/locked down drill was due January 2026.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 20, 2026. Correction verified: by a letter from the provider.

  • When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

    “Screen was offered as a gross motor activity and screen time log was not completed.”

    Rule When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.. Corrected during the inspection.

Apr 11, 2025: unannounced11 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “An uncompensated provider, speech therapist employed by Scotts Creek Elementary School, did not have a qualification letter on file and available to review at the facility.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Incident logs were not completed and maintained as required.

    “Incident reports were not documented on the incident log each time an incident occurred. The incident log at the facility did not have any documented incident reports; two incident reports from January 2025 were reviewed during the visit.”

    Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report dated 1/13/25 did not include facility’s identifying information, witness to the incident, time the parent was notified and by whom, and steps taken to prevent reoccurrence.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “A compounded diaper cream with prescription label in space #2B, the classroom with one and two year old children, was in an unlocked cabinet stored over five feet high.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.

    “The outdoor fence had a gap at the bottom that measured 4.5 inches.”

    Rule Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Outdoor play area was not enclosed by fence with a minimum height of 4 feet.

    “The top of the fence, less than six feet, was not free from protrusions. There were areas along fenced that measured as low as three feet, nine inches.”

    Rule Outdoor play area was not enclosed by fence with a minimum height of 4 feet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In space #2A, the classroom with infant and one year old children, diapers in easily torn plastic sleeves were stored below five feet in an unlocked cabinet.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “An albuterol in space #1, the classroom with children ages three through five, was in the box with the pharmacy label removed.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Prior to employment a Criminal Background Check was not completed.

    “An uncompensated provider, speech therapist employed Scotts Creek Elementary School, was conducting speech evaluations in the hallway outside the classroom with children enrolled from the licensed facility. The speech therapist was left alone with children.”

    Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Substitutes and volunteers were not informed of the center’s EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. One volunteer with a start date of 1/13/25 did not have documentation of being informed of the School Risk Management plan.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

  • The health assessment did not include a hearing screening.

    “One child attending the NC Pre-K program did not have a health assessment on file that included a hearing screening.”

    Rule The health assessment did not include a hearing screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 25, 2025. Correction verified: by a letter from the provider.

May 3, 2024: unannounced8 violations
  • Application for employment and date of birth was not on file for all staff.

    “After review of the two (2) substitutes information employed through ESS it was noted that all they did not have an application on file.”

    Rule Application for employment and date of birth was not on file for all staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “After review of the two (2) substitutes information employed through ESS it was noted that all one (1) substitute (MC) did not have emergency information on file. Additionally one (1) teacher (AD) did not have updated emergency information one file.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “The long time substitute (SC) hired on March 19, 2024 through EES has not completed orientation.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “The long time substitute (SC) hired on March 19, 2024 through EES has not completed orientation.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “After review of the two (2) substitutes information employed through ESS it was noted that all one (1) (MC) did not have results indicating that they were free of active TB and/or TB test.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter.

    “After review of the two (2) substitutes information employed through ESS it was noted that all one (1) substitute (MC) did not have a health questionnaire on file.”

    Rule Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Substitutes and volunteers counted in ratio were not informed of the center’s EPR Plan and its location.

    “Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. After review of the two (2) substitutes employed through ESS it was noted that one (1) substitute (MC) did not have documentation that the center’s EPR Plan had been reviewed with them nor the location of the plan.”

    Rule Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “After review of the two (2) substitutes employed through ESS it was noted that one (1) substitute (MC) working in the NCPRE-K classroom did not have signed acknowledgement that the center’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with them.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

Feb 16, 2024: unannounced1 violation
  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “I observed a Burger King cup and a Starbucks cup being stored on the teachers’ table located near the circle time area. There was an unopened Coke can stored on the low shelf to the side right side of the table and a Burger King bag stored on the low shelf to the left side of the table.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Corrected during the inspection.

All 5 visits on record
Visits on record
DateVisitWhat the record says
Mar 10, 2026Unannounced visit4 violations cited
Apr 11, 2025Unannounced visit11 violations cited
Nov 12, 2024Announced visitNo violations cited
May 3, 2024Unannounced visit8 violations cited
Feb 16, 2024Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Nov 18, 2024.
  • Licensed for 28 children, ages 0 through 5.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 50000131.
  • Restriction: Other - Meets reduced ratios; stationary equipment designated for ages 3-5 is prohibited from use by children under 3 years of age.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Jackson County Public Schools.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 16 child care providers in Jackson County, the middle value for violations cited in the last three years was 14; this one had 24.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 16 in Jackson County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Fairview Head Start3
Patty’s House1
The Fairview Kids’ Place8
Kidz Playhouse15
Pam’s Child Development Center, LLC8
Fairview School Pre-K16
Scotts Creek School Preschool This child care provider24
Kneedler Child Development Center3
Cullowhee Valley Elementary24
Cullowhee Valley School Pre-K22
First Steps Preschool19
Hampton Preschool and Early Learning Center13

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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