Hearth Record

Pam’s Child Development Center, LLC

A child care center in Sylva, North Carolina 28779

5 Mitchell Road, Sylva, North Carolina 28779. (828) 631-0540.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 8 violations in 3 months of the last 36. Last cited Dec 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

11 DCDEE visits in the last three years, the latest on Dec 15, 2025.

8 violations cited in the last three years, 8 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

8 violations in 3 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 3, 2026.

8 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Dec 15, 2025: unannounced2 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the staff that are hired at the child care facility, as well as the legal operator.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2025. Correction verified: by a letter from the provider.

  • Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.

    “Four (4) child files did not have updated emergency care information annually. Refer to the children’s worksheet.”

    Rule Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2025. Correction verified: by a letter from the provider.

May 24, 2024: unannounced2 violations
  • Children were not adequately supervised at all times.

    The inspectors’ words, 196 words

    “As I entered the classroom for children one year of age there were six (6) one year olds sitting at the two (2) tables eating lunch. Three (3) children were sitting at the table closest to the door and three (3) children at the table pushed up to the wall. There was one (1) teacher in the classroom, and she was observed putting out children’s cots. In the classroom for two-through-three-year-olds there were sixteen (16) children with two (2) teachers. Children were observed eating lunch. One (1) teacher was observed standing by the table near the door and could see the children eating at the table directly in front of her and children that were facing towards her. The other teacher was observed putting out cots. There were several children sitting table at the table near the sink and at the table near the diaper changing table that were sitting with their back turned towards the teacher that was standing and she could not see them. Because teachers in both classrooms were involved in other activities and not positioned where all children could be seen and heard while eating, adequate supervision was not provided during meals.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “During my walk through of the classrooms it was noted that in the classroom for children ages two-through-three year of age there was a bottle of diet mountain dew sitting on a high shelf.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Corrected during the inspection.

Jan 26, 2024: unannounced4 violations
  • Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

    “Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. After review of the staff and training worksheet it was noted that a floater that works in the infant room had not completed the required ITS-SIDS training.”

    Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    “In the classroom for children aged one year of age children were observed sitting at the table eating while the two teachers were observed at the food cart with their backs turned towards the children fixing plates and children’s milk cups. In the classroom for children two years of age three teachers were observed putting out mats, assisting children at the sink, helping children to their cots and involved in other activities turning their backs to the children that were still at the tables eating.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Parent’s medication authorization did not include required information.

    “In the classroom for children under one year of age there was a tube of diapering cream without parent’s medication authorization. In the classroom for children one year of age there was a container of diapering cream without parent’s medication authorization.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “In the classroom for children under one year of age there was a tube of prescribed diapering cream not stored in the original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 1, 2024. Correction verified: at a follow-up visit by DCDEE.

All 11 visits on record
Visits on record
DateVisitWhat the record says
Dec 15, 2025Unannounced visit2 violations cited
Jun 30, 2025Unannounced visitNo violations cited
Jan 30, 2025Unannounced visitNo violations cited
Jan 16, 2025Unannounced visitNo violations cited
Nov 20, 2024Unannounced visitNo violations cited
Jun 10, 2024Unannounced visitNo violations cited
May 24, 2024Unannounced visit2 violations cited
Mar 4, 2024Unannounced visitNo violations cited
Feb 1, 2024Announced visitNo violations cited
Feb 1, 2024Unannounced visitNo violations cited
Jan 26, 2024Unannounced visit4 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Feb 5, 2026.
  • Licensed for 75 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 50000109.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Pam’s Child Development Center, LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 16 child care providers in Jackson County, the middle value for violations cited in the last three years was 14; this one had 8.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 16 in Jackson County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Fairview Head Start3
Patty’s House1
The Fairview Kids’ Place8
Kidz Playhouse15
Pam’s Child Development Center, LLC This child care provider8
Fairview School Pre-K16
Scotts Creek School Preschool24
Kneedler Child Development Center3
Cullowhee Valley Elementary24
Cullowhee Valley School Pre-K22
First Steps Preschool19
Hampton Preschool and Early Learning Center13

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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