Cool Springs Prime Time for Kids
A child care center in Cleveland, North Carolina 27013
1969 Mocksville Highway, Cleveland, North Carolina 27013. (704) 902-4606.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 8 violations in the last three years
- May 72026 the latest visit on record
- 75 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on May 7, 2026.
8 violations cited in the last three years, 8 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
8 violations in 3 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Dec 1, 2025: unannounced1 violation
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Food substitutions were not recorded on the menu for dinner provided to children before being served.”
Aug 15, 2024: unannounced3 violations
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All staff records, except financial records, were not made available for review.
“Staff member with the hire date of 08/05/04 did not have a staff file at the facility for review.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Monthly playground inspections have not been conducted last playground inspection was conducted on 2/5/24.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Shelter-in-place or lockdown drills have not conducted every three months the last drill recorded was a Shelter-in-place dated 2/27/24.”
Feb 21, 2024: unannounced4 violations
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All staff records, except financial records, were not made available for review.
“One staff member did not have a staff file on site for review.”
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Children were not adequately supervised at all times.
“Children were in the hallway and staff member was in the classroom. The children were getting ready to go to the cafeteria and were lined up in the hall the staff was not in the hall to supervise the children leaving the students alone in the hall. Child was left in the gym, he walked through the classroom and into the hall where the teacher and children were gathered. This student was left unsupervised in the gym.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff member has not completed on-going training hours for the year.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“There was no current record of staff completing EPR training on file.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 7, 2026 | Unannounced visit | No violations cited |
| Dec 1, 2025 | Unannounced visit | 1 violation cited |
| May 21, 2025 | Unannounced visit | No violations cited |
| Jan 15, 2025 | Unannounced visit | No violations cited |
| Aug 15, 2024 | Unannounced visit | 3 violations cited |
| Mar 6, 2024 | Unannounced visit | No violations cited |
| Feb 21, 2024 | Unannounced visit | 4 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Sep 13, 2024.
- Licensed for 75 children, ages 5 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 49000267.
- Restriction: Other - Playground area does not meet playground safety standards.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Iredell-Statesville Schools.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 80 child care providers in Iredell County, the middle value for violations cited in the last three years was 13; this one had 8.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Cool Springs Prime Time for Kids This child care provider | 8 |
| Future Generation Child Development Center, Inc. | 16 |
| Buffalo Shoals Head Start Center | 5 |
| J-Bear Child Development Center I | 23 |
| Etta’s Jambaloo Residential Child Care Center | 10 |
| American Child, Inc. | 31 |
| Little Tots Early Learning Center | 28 |
| Chesterbrook Academy | 30 |
| Celeste Henkel Prime Time for Kids | 12 |
| Scotts Prime Time for Kids | 5 |
| Troutman Prime Time for Kids | 2 |
| LIFESPAN Early Learning Center | 9 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.