Love & Learning Child Care Center

A current activity plan was not posted for each group of children for reference.

“The activity plan in space 1B was dated 6/8/26-6/12/26.”

Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff, hired 2/23/2026, completed CPR training 5/27/2026.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2026. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff, hired 2/23/2026, completed First Aid training 5/27/2026.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2026. Correction verified: by a letter from the provider.

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

“An outlet was uncovered in space 1B.”

Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

“One (1) bottle was not labeled in space 4.”

Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

Medical exam or health assessment record was not on file before or within 30 days after admission.

“One (1) child, W.D., did not have a health assessment on file within 30 days of admission.”

Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2026. Correction verified: by a letter from the provider.

Rule violated (DCDEE’s description below)

“Pea gravel was used for playground surfacing in areas used by children under 3 years of age. Children, age two, were on a playground containing pea gravel.”

Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2026. Correction verified: by a letter from the provider.

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

“One (1) staff, hired 2/23/2026, completed this required training on 6/4/2026.”

Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2026. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“Based on information and documentation provided, a safe environment was not provided for an infant. On 4/21/26, a four month old infant was being picked up by a teacher from an Infantino sitting support pillow seat and slipped out of the seat and from the teacher’s arms accidentally, causing the child to fall head first onto the floor, approximately fifteen (15) inches.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 6, 2026. Correction verified: at a follow-up visit by DCDEE.

The written feeding plan was not modified as the child’s needs changed.

“Based on review of the infant feed plans and information provided, one (1) feeding plan was not modified when the infant’s needs changed per the doctor’s note dated 4/9/26.”

Rule The written feeding plan was not modified as the child's needs changed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 11, 2026. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In space #4, the classroom with one year old children, there was an aerosol room spray and an aerosol air freshener stored unlocked on a shelf above five feet.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

“(omit posting for centers located in a residence) An individual written feeding plan was not posted for one (1) child under fifteen months in space #4, the classroom with one year old children.”

Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Corrected during the inspection.

Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

“The menus posted in the kitchen and the front entrance were not dated to show they were current.”

Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Corrected during the inspection.

Parent’s medication authorization did not include required information.

“The medication authorization form in space #3, the classroom with infant and one year old children, did not include the name of the Desitin diaper cream, the amount to use during administering, or when to apply.”

Rule Parent's medication authorization did not include required information.. Corrected during the inspection.

A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

“Two (2) child files did not have an acknowledgement form on file to state the prevention of shaken baby and abusive head trauma policy was received and explained. Refer to the children’s record worksheet.”

Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

A current activity plan was not posted for each group of children for reference.

“In space #2, the classroom with four year old children, the activity plan was dated 9/15/25 through 9/19/25.”

Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

“Documentation of receipt for the NC Summary of the Child Care Law could not be located for three (3) child files. Refer to the children’s record worksheet.”

Rule A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

“One (1) staff with a hire date of 12/9/22 had a health questionnaire form dated 12/9/22 on file.”

Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Corrected during the inspection.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“One( 1) staff with a hire date of 12/9/22 had an emergency medical information form dated 12/9/22 on file.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

“One (1) child that began enrollment on 8/13/25 did not have a record of immunizations on file. Refer to the children’s record worksheet.”

Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“One (1) staff with a hire date of 8/11/25 did not have documentation on file that verified the staff had completed sixteen (16) hours of on-site orientation within the first six (6) weeks of employment.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.

“Documentation of receipt and discussion of the operational policies could not be located for three (3) child files. Refer to the children’s record worksheet.”

Rule Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“There was one (1) diaper cream in space #4, the classroom with one year old children, that did not include the name of diaper cream, Boudreaux’s Butt Paste.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In space #3, the classroom with infants and one year old children, there were soft plastic wipes containers stored unlocked and below five feet.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Staff did not complete the health and safety training within one year of employment.

“The Medication in Child Care training certificate could not be located for one (1) staff with a hire date of 12/9/22.”

Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

Center staff did not comply with the safe sleep policy.

“When entering space #3, the classroom with infant and one year old children, at approximately 10:05am there was one (1) infant asleep in a crib that was swaddled.”

Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2025. Correction verified: by a letter from the provider.

Enhanced staff/child ratios and group sizes were not met.

“One (1) staff left the classroom of one and two year old children in space #1B for approximately two (2) minutes to walk outside and get her cell phone. The one (1) staff left caring for children in space #1B had ten (10) one and two year old children in her care from approximately 8:21am until approximately 8:23am.”

Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 22, 2025. Correction verified: at a follow-up visit by DCDEE.

A current activity plan was not posted for each group of children for reference.

“In space #2, the classroom with four through six year old children, the activity plan was dated 7/21/25 through 7/25/25.”

Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2025. Correction verified: by a letter from the provider.

Application for employment and date of birth was not on file for all staff.

“The administrator did not have an application for employment on file.”

Rule Application for employment and date of birth was not on file for all staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2025. Correction verified: by a letter from the provider.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“An emergency medical information form was not on file for the administrator.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2025. Correction verified: by a letter from the provider.

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

“The Medication in Child Care training certificates could not be located for two (2) staff members for the five year renewal requirement. Refer to the staff and training worksheet.”

Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2025. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“There was one (1) diaper cream in space #4, the classroom with one year old children, that was expired. There was one (1) diaper cream in space #1B, the classroom with two year old children, that was expired.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Corrected during the inspection.

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

“In space #4, the classroom with one year old children, the medication Genexa Kids Cold Crush and Equate Cortisone Cream, were stored in a lockbox with the key to the lockbox stored in the keyhole.”

Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

“Documentation of a TB screening dated 2/22/24 was on file for one (1) staff with an employment date of 6/19/25. Refer to the staff and training worksheet.”

Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2025. Correction verified: by a letter from the provider.

Outdoor play area was not enclosed by fence with a minimum height of 4 feet.

“The top of the fence, less than six feet, was not free from protrusions. Outdoor space #3, the outdoor space for infants and one year old children, had approximately a three foot area of the fence that was below four (4) feet and measured as low as three (3) feet, eight (8) inches.”

Rule Outdoor play area was not enclosed by fence with a minimum height of 4 feet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“In space #4, the classroom with one year old children, there was easily torn plastic stored unlocked below five feet. In space #1B, the classroom with two year old children, there was soft plastic wipes containers stored unlocked.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional.

“There was one (1) child in space #4, the classroom with one year old children, that had Equate Cortisone Cream medication and a parent authorization form. The cortisone cream medication stated for children under twelve years of age to ask a doctor before use. There was one (1) child in space #4 that had Genexa Kids Cold Crush medication and a parent authorization form. The Genexa Kids Cold Crush medication stated for children under four years of age to ask a doctor before use.”

Rule Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 7, 2025. Correction verified: by a letter from the provider.

The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

“One (1) feeding plan in space #3, the classroom with infant and one year old children, did not have a parent signature or date received by the center for a child that was twelve months old.”

Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2025. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“During the walkthrough there were four (4) sleeping children that had their heads covered with a blanket; there were two (2) children in space #1B, the classroom with two through six year old children, and two (2) children in space #3, the classroom with infants through one year old children.”

Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

Center staff did not comply with the safe sleep policy.

“A twelve month old infant was sleeping on a mat with a blanket. There was no documentation of sleep checks for the twelve month old infant.”

Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 31, 2025. Correction verified: at a follow-up visit by DCDEE.

The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

“The safe sleep policy was not posted in space #3, the classroom with infant and one year old children.”

Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Corrected during the inspection.

The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.

“Space #1B – there was one (1) staff with ten (10) resting children ages two through six years; ratio is 1:9. Space #1A – there was one (1) staff with eleven (11) resting children ages three through six years; ratio is 1:10. The owner was the only available person on-site within calling distance of the two (2) rooms occupied by children.”

Rule The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 31, 2025. Correction verified: at a follow-up visit by DCDEE.