The Play and Learning Center
A family child care home in East Flat Rock, North Carolina 28726
116 Anthony Dr, East Flat Rock, North Carolina 28726. (828) 676-9851.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 16 violations in the last three years
- Oct 152026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 DCDEE visits in the last three years, the latest on Oct 15, 2026.
16 violations cited in the last three years, 16 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
16 violations in 4 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 2, 2026: unannounced6 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Owner/Operator has not notified the Division of two (2) household members, including the operator, that are currently living at the family child care home.”
-
Documentation of the operator’s Emergency Preparedness and Response plan was not completed and/or maintained on the template provided by the Division of Emergency Management.
“The Emergency Preparedness and Response plan was not available for review.”
-
Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.
“Owner/operator CPR training was not renewed on or before the expiration of the certification. The previous CPR training expired on 1/27/2026 and the current training was completed on 2/28/2026.”
-
Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.
“Owner/operator First aid training was not renewed on or before the expiration of the certification. The previous First aid training expired on 1/27/2026 and the current training was completed on 2/28/2026.”
-
Summary of the NC Child Care Law was not posted with the facility’s license in a prominent place in the home.
“The summary of child care law was not posted.”
-
The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file.
“The operators Emergency Preparedness and Response plan training certificate was not on file for review.”
Apr 14, 2025: unannounced3 violations
-
All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.
“Indoors, the paneling was separating from the walls creating a pinch hazard.”
-
Documentation of the operator’s Emergency Preparedness and Response plan was not completed and/or maintained on the template provided by the Division of Emergency Management.
“The Emergency Preparedness and Response plan was not available for review.”
-
Rule violated (DCDEE’s description below)
“First-aid supplies were not kept in a place accessible to the operator. A first aid kit was not accessible to the provider during the visit.”
May 16, 2024: unannounced3 violations
-
Documentation of the operator’s Emergency Preparedness and Response plan was not completed and/or maintained on the template provided by the Division of Emergency Management.
“The EPR plan document was not printed and on-site for review.”
-
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“A plastic grocery bag was on the counter”
-
Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer.
“The thermometer in the refrigerator was not operational.”
Feb 1, 2024: unannounced4 violations
-
Breast milk, formula, and other bottled beverages sent from home were not fully prepared, dated, and labeled with individual child’s names.
“An unlabeled bottle was observed sitting on the couch. When I asked the provider about it she said it was the child that was a sleeps bottle and she forgot to label it. The provider corrected this during the visit.”
-
Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“Monthly check for hazards on the outdoor play areas was not completed for January. The last monthly outdoor check was completed on 12/16/2023.”
-
Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.
“BM CPR training was not renewed on or before the expiration of the certification. The card on file was dated 11/2023. The new certification was completed on 1/27/2024.”
-
Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.
“BM first aid training was not renewed on or before the expiration of the certification. The card on file was dated 11/2023. The new certification was completed on 1/27/2024.”
All 9 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 15, 2026 | Announced visit | No violations cited |
| Apr 2, 2026 | Unannounced visit | 6 violations cited |
| Nov 5, 2025 | Announced visit | No violations cited |
| Oct 23, 2025 | Unannounced visit | No violations cited |
| Apr 14, 2025 | Unannounced visit | 3 violations cited |
| Feb 25, 2025 | Unannounced visit | No violations cited |
| May 16, 2024 | Unannounced visit | 3 violations cited |
| Feb 1, 2024 | Unannounced visit | 4 violations cited |
| Jan 19, 2024 | Unannounced visit | No violations cited |
Is it licensed?
- Family Child Care Home, holding a Four Star Family CC Home License since Dec 20, 2022.
- Licensed for 8 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 45000420.
- Restriction: Other - Serves no more than two infants under one year of age.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Mills, Brandi G.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 53 child care providers in Henderson County, the middle value for violations cited in the last three years was 9; this one had 16.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Hillandale Elementary Psam-Pspm-Plus | 14 |
| Laurie’s Child Care | 2 |
| Wncsource Hillandale Children’s Center | 13 |
| Nessa’s Young’uns Natural Play Center II | 38 |
| The Play and Learning Center This child care provider | 16 |
| His Kids Child Development Center | 37 |
| Upward Psam-Pspm-Plus | 3 |
| Dana Psam-Pspm-Plus | 0 |
| Mills River Psam - Pspm - Plus | 10 |
| Hendersonville Psam-Pspm-Plus | 9 |
| Glenn Marlow Psam-Pspm-Plus | 5 |
| Edneyville Psam-Pspm-Plus | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.