Hearth Record

Kid City USA Canton NC

A child care center in Canton, North Carolina 28716

43 Crestview St, Canton, North Carolina 28716. (828) 648-2775.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 36 violations in 8 months of the last 36. Last cited Feb 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 DCDEE visits in the last three years, the latest on Jul 17, 2026.

36 violations cited in the last three years, 36 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

36 violations in 8 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 3, 2026.

36 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Feb 19, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Upon my arrival at the facility, I observed three (3) staff member’s sitting in adult metal chairs with twelve (12) children aged one year of age on the playground for children aged one-year-of age. One (1) staff member was observed attending to a child standing beside her. The other two (2) staff members were not observed attending to children. Children were observed playing throughout the playground area and areas were staff members were not positioned.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: at a follow-up visit by DCDEE.

Feb 13, 2026: unannounced4 violations
  • A current activity plan was not posted for each group of children for reference.

    “In the classroom for children ages three-through-four-years-of age the posted activity plan did not include a date. In the infant classroom the activity plans posted were dated for January.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2026. Correction verified: at a follow-up visit by DCDEE.

  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “(omit posting for centers located in a residence) In the classroom with children 13-16 months of age there was not a written feeding plan posted for two (2) children that were under 15 months of age.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Center staff did not comply with the safe sleep policy.

    “In the infant classroom there was one child under 12 months of age that was observed sleeping. The child’s safe sleep chart did not contain any information regarding the time the child fell asleep or that any safe sleep checks had been completed.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “In the infant classroom there were three (3) written feeding plans that did not include the parent’s signature.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 18, 2026. Correction verified: at a follow-up visit by DCDEE.

Nov 4, 2025: unannounced3 violations
  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “You reported today that a climber with a slide structure was added to the playground and it did not have the required depth of protective surfacing. The structure was removed today during my visit prior to getting to measure the mulch that was provided.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Corrected during the inspection.

  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “The last recorded fire drill was conducted on 09/30/2025.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2025. Correction verified: at a follow-up visit by DCDEE.

  • For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time.

    “Based on staff report today there have been times in which there have been more than twelve (12) children on the front playground. The front playground only allows twelve (12) children to be using the area at one time at 100 sq. ft. per child.”

    Rule For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 18, 2025. Correction verified: at a follow-up visit by DCDEE.

Oct 10, 2025: unannounced3 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “The laundry room door was left unlocked and contained several bottles of laundry detergent, cleaning supplies and other hazardous items. In the classroom for children ages one year of age there was a bottle of Mr. Clean cleaner stored underneath the diaper changing table that was not locked.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

    “The mulch cushioning red arch climber on the older kids playground measured less then 6 inches underneath and around it.”

    Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In the classroom for children aged one year of age the cabinet area located underneath the diaper changing table was not locked and contained diapers wrapped in packaging plastic and a plastic bag.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Mar 20, 2025: unannounced4 violations
  • A current activity plan was not posted for each group of children for reference.

    “In the classroom for children ages four-through-five-years of age the activity plan posted was dated March 10th-March 17th.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • Children were not adequately supervised at all times.

    “In the classroom for children aged four-through-five-years the staff member was observed sitting in a way at the table that her back was turned from children eating at the second table. After several children had finished eating but several children were still eating the staff member started putting out children’s cots for nap and could not see children at the table.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 2, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In the classroom for children ages one-through-two-years of age there was a prescribed container of diapering powder stored in an unlocked container with the other diapering creams.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch surfacing under and around the red arch climber on the older children’s playground measuered less than 6 inches.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 2, 2025. Correction verified: at a follow-up visit by DCDEE.

Aug 27, 2024: unannounced1 violation
  • A safe indoor and outdoor environment was not provided for the children.

    The inspectors’ words, 100 words

    “Staff reported two (2) children were climbing on the easel on 8/20/24 at approximately 2:10pm when one (1) child got their foot caught at the top of the approximately four (4) foot easel and fell to the ground, causing the child to break their arm. During the visit today, a child was observed climbing on the easel and jumping off the easel ledge, where art supplies would be stored, and to the ground. The same child was observed climbing onto the window ledge of a playhouse and jumped to the ground. The incidents that occurred created an unsafe outdoor environment.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 6, 2024. Correction verified: by a letter from the provider.

Jul 11, 2024: unannounced4 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A bottle of Spray and Wash was located on the sink in space #2b, an unlocked licensed space that is currently used as a staff room.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “One (1) staff hired on 5/10/24 did not have a signed and dated statement for the receipt of the job description and review of the operational and personnel policies.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 18, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “Easily torn plastic wipes containers were located below the diaper station in a cabinet that opens in space #2a, the classroom with two and three year old children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “One (1) staff hired on 6/28/24 did not have an acknowledgment form on file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 18, 2024. Correction verified: by a letter from the provider.

Jun 10, 2024: unannounced6 violations
  • A current activity plan was not posted for each group of children for reference.

    “There was not an activity plan posted in space #2a, the classroom with two and three year old children. The activity plan in space #1a, the classroom with one and two year old children, was dated for the week of 6/3/24.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff hired on 3/6/24 have not completed CPR training.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff hired on 3/6/24 have not completed First Aid training.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “There were three (3) areas on the walls in space #4b, the classroom with four year old children through six year old children, that had peeling paint.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “Plastic grocery bags and easily torn plastics and wipes packages were stored below five feet in space #2a, the classroom with two and three year old children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

    “The safe sleep policy for the center was not posted in space #4a, the infant room.”

    Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Corrected during the inspection.

Apr 23, 2024: unannounced10 violations
  • A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.

    “A child file for an infant that began enrollment on 4/1/24 did not contain the safe sleep policy signed by the parent.”

    Rule A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2024. Correction verified: by a letter from the provider.

  • A current schedule was not posted for each group of children for reference.

    “A current schedule was not posted in space #2a, the classroom with two-year-old children.”

    Rule A current schedule was not posted for each group of children for reference.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A cabinet in space #2b, the classroom with infants, was unlocked with the cleaner Fabuloso.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All equipment and furnishings were not in good repair.

    “There was a portable piece of equipment for children to pretend they were driving on playground space #1, the outdoor space for three through five year old children. The equipment had peeling paint and rust on it.”

    Rule All equipment and furnishings were not in good repair.. Corrected during the inspection.

  • Application for employment and date of birth was not on file for all staff.

    “One (1) staff hired on 4/22/24 did not have an application on file.”

    Rule Application for employment and date of birth was not on file for all staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2024. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “One (1) staff hired on 4/4/24 has zero (0) hours documented for new staff orientation.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2024. Correction verified: by a letter from the provider.

  • Incident logs were not completed and maintained as required.

    “A blank incident log was available in the office and had no incidents recorded in the log.”

    Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “Easily torn plastic from diaper and pull-up packages was located below five feet in space #2a, the classroom with two-year-old children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Sand and water play activities were not available weekly to each group.

    “Sand play for preschoolers, children three through five years of age, is offered on outdoor space #1. The sandbox on space #1, the playground for children three through five years of age, was bare with the black fabric ground cover exposed. Sand play is not occurring due to no sand.”

    Rule Sand and water play activities were not available weekly to each group.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2024. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “Mulch measured as low as three (3) inches under and around the u-shaped climber on outdoor space #1, the playground for three through five year old children.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2024. Correction verified: by a letter from the provider.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Jul 17, 2026Announced visitNo violations cited
Mar 30, 2026Announced visitNo violations cited
Mar 4, 2026Unannounced visitNo violations cited
Feb 19, 2026Unannounced visit1 violation cited
Feb 13, 2026Unannounced visit4 violations cited
Nov 18, 2025Unannounced visitNo violations cited
Nov 4, 2025Unannounced visit3 violations cited
Oct 10, 2025Unannounced visit3 violations cited
Apr 2, 2025Unannounced visitNo violations cited
Mar 20, 2025Unannounced visit4 violations cited
Aug 27, 2024Unannounced visit1 violation cited
Jul 11, 2024Unannounced visit4 violations cited
Jun 10, 2024Unannounced visit6 violations cited
Apr 23, 2024Unannounced visit10 violations cited
Feb 28, 2024Announced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Sep 1, 2024.
  • Licensed for 95 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 44000195.
  • Restriction: Other - Meets reduced ratios.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Canton NC Hive, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 33 child care providers in Haywood County, the middle value for violations cited in the last three years was 9; this one had 36.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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