Hearth Record

Hayes-Taylor YMCA Childcare

A child care center in Greensboro, North Carolina 27401

2630 East Florida Street, Greensboro, North Carolina 27401. (336) 272-2131.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 34 violations in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

20 DCDEE visits in the last three years, the latest on Sep 30, 2026.

36 violations cited in the last three years, 36 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

34 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

34 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 23, 2026: unannounced6 violations
  • A current activity plan was not posted for each group of children for reference.

    “In the spaces for school-age children are current lesson plan was not posted. This is a repeat vioaiton from August 5, 2026.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

  • A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child.

    “In the space for school age children (upstairs) 31 children were present in a space that only permitted for 20 children to be present.”

    Rule A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Five staff members did not have CPR training on file.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Five staff members did not have current First Aid training on file.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

  • All staff records, except financial records, were not made available for review.

    “A complete staff file was not avilable for review for newly hired employees.”

    Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 7, 2026. Correction verified: by a letter from the provider.

  • Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

    “In the space for school-age children 24 children were present with one caregiver.”

    Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Corrected during the inspection.

Aug 5, 2026: announced9 violations
  • A current activity plan was not posted for each group of children for reference.

    “A current lesson plan was not available in each space in the school-age program.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • A written plan of the off-premises activities was not posted weekly in a place at home base or was not given to parents.

    “In the school-age program a list of off premise activities was not posted in each classroom space, visible to the parents.”

    Rule A written plan of the off-premises activities was not posted weekly in a place at home base or was not given to parents.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.

    “A child enrolled in the school-age program did not have a action plan on file for the prescribed medication that was on file. A child in the preschool program did not have a medical action plan on file with complete information listed on the action plan.”

    Rule Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “A child in the school age program had medication stored in the classroom that had expired. Expired medication was not returned to a parent as required.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “One child had a medicaiton on site that did not have parent permisison on file.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center.

    “A list of periodic checks completed during the field trips was not available for review for the children participating in off premise activities in the school-age program.”

    Rule Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • The center did not comply with the permit restrictions.

    “A child who was not at least in the second grade or higer was observed being cared for in the upstairs classroom spaces.”

    Rule The center did not comply with the permit restrictions.. Corrected during the inspection.

  • When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

    “Children in the school-age program participated in screen time and a log was not kept documenting screen time usage.”

    Rule When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

  • Written permission was not given by parent for child to participate in aquatic activity.

    “The children in the school-age program did not have written permission on file that had adequate permission to participate in aquatic activities.”

    Rule Written permission was not given by parent for child to participate in aquatic activity.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 19, 2026. Correction verified: by a letter from the provider.

Feb 16, 2026: unannounced8 violations
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “A staff member was observed grabbing and pulling a child by the arm. The caregiver was also heard using a raised voice to talk to the child.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In the space for two year old children plastic bags(located in the cubbies) were accessible to the children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center’s policies on aquatic activities.

    “Several staff members did not have a signed aquatic activity policy on file and or/ did not have an updated aquatic policy on file.”

    Rule Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “One staff member did not have a current CBC qualification letter.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Required staff/child ratio were not maintained during aquatic activities. While the preschool children participated in aquatic activities the staff members for the classroom for three year children were not in the swimming pool area with the children. The staff were in the classroom.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “The required lifeguard was included in the staff/child ratio. The lifeguard on duty was included in the staff/child ratio; no staff members were present with the children.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Children were not adequately supervised while participating in an aquatic activity. There were no qualified staff members of the childcare program with the children as they participated in an aquatic activity in the pool area.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

  • Written permission was not given by parent for child to participate in aquatic activity.

    “The preschool and school age children did not have written permission from their parents to participate in a aquatic activity. Copies of the singed permission form were not available for review.”

    Rule Written permission was not given by parent for child to participate in aquatic activity.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

Sep 5, 2024: unannounced7 violations
  • A current activity plan was not posted for each group of children for reference.

    “A current activity plan was not posted in each classroom space.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • A current schedule was not posted for each group of children for reference.

    “A current schedule was not posted in each classroom space.”

    Rule A current schedule was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • All staff records, except financial records, were not made available for review.

    “Current staff files were not available for review.”

    Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.

    “Correct information was not included on the transportation permission form.”

    Rule Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.

    “Emergency & identifying information was not available for review on the buses transporting the children.”

    Rule Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

    “A current menu was not posted and available for review.”

    Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.

    “An adequate amount of materials and equipment was not present for the children enrolled.”

    Rule When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

Jun 11, 2024: unannounced3 violations
  • Center did not maintain a record of daily attendance.

    “A record of the daily attendance for the children enrolled was not available for review .”

    Rule Center did not maintain a record of daily attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “During today’s visit. Records were not available for review on the arrival and departure times for the children enrolled during the past 30 days.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

  • Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

    “Staff child ratio requirements were not met as required for school age children during the last two weeks of school (May 28-June 7th). It was reported the program was short staffed and the groups were combined.”

    Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2024. Correction verified: by a letter from the provider.

May 2, 2024: unannounced1 violation
  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “A chair that was not in good condition was not removed from the classroom so children would not use it. A child in this classroom space sat in the chair and the chair collapsed. The child was not hurt.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Corrected during the inspection.

Nov 30, 2023: unannounced2 violations
  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members failed to successfully recertify CPR training, causing a lapse between 7/1/23 - 10/28/23.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Corrected during the inspection.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members failed to successfully recertify First Aid training, causing a lapse between 7/1/23 - 10/28/23.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Corrected during the inspection.

All 20 visits on record
Visits on record
DateVisitWhat the record says
Sep 30, 2026Unannounced visitNo violations cited
Sep 30, 2026Unannounced visitNo violations cited
Sep 23, 2026Unannounced visitNo violations cited
Sep 23, 2026Unannounced visit6 violations cited
Aug 5, 2026Announced visit9 violations cited
Mar 3, 2026Unannounced visitNo violations cited
Mar 3, 2026Unannounced visitNo violations cited
Feb 16, 2026Unannounced visit7 violations cited
Feb 16, 2026Unannounced visit1 violation cited
Oct 13, 2025Announced visitNo violations cited
Oct 2, 2025Unannounced visitNo violations cited
Aug 22, 2025Unannounced visitNo violations cited
Apr 28, 2025Unannounced visitNo violations cited
Sep 5, 2024Unannounced visit7 violations cited
Jun 20, 2024Announced visitNo violations cited
Jun 11, 2024Unannounced visit3 violations cited
May 2, 2024Unannounced visitNo violations cited
May 2, 2024Unannounced visit1 violation cited
Jan 19, 2024Unannounced visitNo violations cited
Nov 30, 2023Unannounced visit2 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Oct 31, 2025.
  • Licensed for 263 children, ages 1 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 41002193.
  • Restriction: Other - Catered meal service.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: The Young Men’s Christian Association of Greensbor.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 311 child care providers in Guilford County, the middle value for violations cited in the last three years was 5; this one had 36.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 311 in Guilford County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Our Children’s House7
Early Childhood Center5
Bracken Child Care7
Creative Minds Child Care3
Mark’s Little Angels Daycare5
Falkener Elementary Preschool3
Little Ones Nursery0
Willow Oaks Early Learning Center13
Young Minds0
Weekday Preschool Center2
Hayes-Taylor YMCA Childcare This child care provider36
Browns Daycare0

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.