Bracken Child Care
A child care center in Greensboro, North Carolina 27401
702 S English St, Greensboro, North Carolina 27401. (336) 373-1310.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 7 violations in the last three years
- Mar 272026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 DCDEE visits in the last three years, the latest on Mar 27, 2026.
7 violations cited in the last three years, 7 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
7 violations in 1 month of the last 36. Last cited Apr 2024. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 23, 2024: unannounced7 violations
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A current activity plan was not posted for each group of children for reference.
“The activity plan was not current. The activity plan posted was dated for the month of September.”
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A safe indoor and outdoor environment was not provided for the children.
“A safe outdoor was not provided for the children. There were glass pieces, sharp rocks and dog pooped in the backyard where the children play. The provider removed the dog poop and the glass pieces. There was split wood on the shed with sharp edges and the bottom of the fence is lifting in several areas. This an entrapment hazard.”
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Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application.
“One of the children’s file that was monitored today did not include the names of individuals to whom the center may release the child.”
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Emergency information did not include name, address, and telephone number of parent or other emergency contact person.
“One of the children’s file that was monitored today emergency information did not include name, address, and telephone number of other emergency contact person.”
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Emergency information did not name childs health care professional.
“Two of the children’s file that were monitored today did not name the children’s health care professional.”
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Individual applications were not on file for each child.
“One of the children’s file that was monitored today did not have an application.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. The last fire inspection was October 20,2022.”
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 27, 2026 | Unannounced visit | No violations cited |
| Nov 24, 2025 | Unannounced visit | No violations cited |
| Jun 10, 2025 | Unannounced visit | No violations cited |
| Apr 14, 2025 | Unannounced visit | No violations cited |
| Jun 11, 2024 | Unannounced visit | No violations cited |
| Apr 23, 2024 | Unannounced visit | 7 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jun 25, 2025.
- Licensed for 12 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 41000685.
- Restriction: Other - Center located in a Residence.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Bracken, Cynthia B..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 311 child care providers in Guilford County, the middle value for violations cited in the last three years was 5; this one had 7.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Our Children’s House | 7 |
| Early Childhood Center | 5 |
| Bracken Child Care This child care provider | 7 |
| Creative Minds Child Care | 3 |
| Mark’s Little Angels Daycare | 5 |
| Falkener Elementary Preschool | 3 |
| Little Ones Nursery | 0 |
| Willow Oaks Early Learning Center | 13 |
| Young Minds | 0 |
| Weekday Preschool Center | 2 |
| Hayes-Taylor YMCA Childcare | 36 |
| Browns Daycare | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.