Family Services, Inc. at Mineral Springs

A child care center in Winston-Salem, North Carolina 27105

4527 Ogburn Avenue, Winston-Salem, North Carolina 27105. (336) 727-0617.

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The short answer

4 violations in the last three years
Oct 192026 the latest visit on record
17 children, its capacity in the state’s list

The last 24 months 4 violations in 1 month of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating: Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

On this record

Who runs it

Child Care Center.
Temporary License since Sep 25, 2026.
Licensed capacity: 17 children.
Owner, as North Carolina lists it: Family Services, Inc..

Licence number 34001463

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Where it comes from

Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violationsNorth Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), checked Oct 21, 2026

Every source, in full

What did inspectors find?

2 DCDEE visits in the last three years, the latest on Oct 19, 2026.

4 violations cited in the last three years, 3 of them marked corrected.

When those violations happened

4 violations in 1 month of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

4 violations by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Oct 19, 2026: unannounced4 violations

A child care operator did not notify the Division of any new child care providers, as defined in G.S.

“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member was not observed to be linked to the ABCMS Facility Profile.”

Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Corrected during the inspection.
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.

“A First Aid information sheet was not observed posted in the facility.”

Rule A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.. Corrected during the inspection.
A safe indoor and outdoor environment was not provided for the children.

The inspectors’ words, 93 words
“On the playground used by children enrolled, a loose bracket, sharp to the touch, was observed on the porch floor of the HS2 building, accessible to children; this bracket was removed from the playground during the visit. Two sections of the plastic lower paneling of the HS1 building were observed to be cracked and sharp to the touch. One hole was observed on the playground located in front of the modular which was a tripping and safety hazard; Ms. Jarvis stated she would place a work order to have the hole filled in.”

Rule A safe indoor and outdoor environment was not provided for the children..
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

“One outlet located in the manipulatives center accessible to children was observed without a safety cover.”

Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

All 2 visits on record

Visits on record
Date	Visit	What the record says
Oct 19, 2026	Unannounced visit	4 violations cited
Sep 8, 2026	Announced visit	No violations cited

Is it licensed?

Child Care Center, holding a Temporary License since Sep 25, 2026.
Licensed for 17 children, ages 3 through 5.
Enrolled in North Carolina’s subsidized child care program.
North Carolina’s licence number: 34001463.

Has North Carolina acted against it?

DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.

Who does the caring?

North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

Owner, as North Carolina lists it: Family Services, Inc..

How is it rated?

North Carolina’s licence for this facility is not star-rated: Temporary License.

How does it compare nearby?

Among 149 child care providers in Forsyth County, the middle value for violations cited in the last three years was 13; this one had 4.

12 of the 149 in Forsyth County, as the source lists them, same ZIP code first
Place	Violations cited in the last three years
Family Services, Inc. at Mineral Springs This child care provider	4
Christ Rescue Temple #3	29
A Better World Learning Center	6
Victoria’s Academy, Inc.	13
Educating Angels Child Care Center	17
Children’s Academy on Trade	34
Step By Step Day Care	63
Kiddie Luv Child Care Home	55
It Takes A Village Child Care Home	10
T’s Creation Christian Home Child Provider	25
Little Geniuses Learning Center	11
Little Ones Heaven	17
Quality Education Institute	1

What the record doesn’t say

North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.

Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.