Hearth Record

Step By Step Day Care

A child care center in Winston-Salem, North Carolina 27105

4608 Old Rural Hall Rd, Winston-Salem, North Carolina 27105. (336) 744-7473.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 63 violations in 8 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 DCDEE visits in the last three years, the latest on Oct 13, 2026.

63 violations cited in the last three years, 57 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

63 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

63 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 13, 2026: unannounced6 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “On the playground used by children of all ages enrolled, the swing set posts and see saw were observed to have peeling, flaking paint, and at least three paint chips were observed on the ground in the mulch.”

    Rule A safe indoor and outdoor environment was not provided for the children..

  • Center did not have a plan to encourage parent participation and inform them about the program and its services.

    “Signed acknowledgement of the facility’s Parent Participation Plan was not observed on file for two children enrolled; the owner stated the facility does not have a Parent Participation Plan currently on file.”

    Rule Center did not have a plan to encourage parent participation and inform them about the program and its services..

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “The Ready to Go file did not contain the emergency information for one regular volunteer present during the visit.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

    “The health questionnaires for one volunteer and one staff member were observed stored in the personnel files, as opposed to stored separately.”

    Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “Three packages of diaper wipes, all labeled with a suffocation hazard label and Keep Out of Reach of Children, were observed accessible to children, less than five feet from the ground – two on the changing table, and one inside an unlatched closet on a shelf.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “A handwritten date was recorded on the EPR Plan as being reviewed on 11/07/2025; however, Mr. Davis stated the EPR plan had not been updated in the Risk Management Portal on that date.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current..

Jun 18, 2026: unannounced6 violations
  • An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.

    “A incident report was not mailed to the Division after a child received medical treatment for injuries sustained while in care at the facility.”

    Rule An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required..

  • Children between 12 and 24 months of age were grouped with children 3 years of age or older.

    “On 6/18/26, one year old children were grouped with children 3 years of age and older.”

    Rule Children between 12 and 24 months of age were grouped with children 3 years of age or older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “On 6/11/26, staff members failed to provide adequate supervision to ensure the safety of a one-year-old child, when the child received multiple injuries while in care and staff were unaware how the injuries occurred.”

    Rule Children were not adequately supervised at all times..

  • Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

    “On 6/18/25, a staff member did not have a signed and dated acknowledgement of the center’s personnel and operational policies.”

    Rule Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report was completed on 6/11/26; however, staff members failed to include the date, time, and how the parents were contacted, who contacted the parents, or that the child received medical treatment.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file..

  • There was a substantiation of child maltreatment.

    “The Division confirmed sufficient information to determine child maltreatment based on failure to meet the supervision needs of a child.”

    Rule There was a substantiation of child maltreatment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 6, 2026. Correction verified: at a follow-up visit by DCDEE.

May 14, 2026: unannounced5 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One part-time staff member had not yet been linked to the facility’s ABCMS facility profile.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2026. Correction verified: by a letter from the provider.

  • Center has not passed required sanitation inspection and received an approved or superior rating.

    “A sanitation inspection was conducted at the facility on 3/31/2026; the last sanitation inspection prior was conducted on 3/13/2025.”

    Rule Center has not passed required sanitation inspection and received an approved or superior rating.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2026. Correction verified: by a letter from the provider.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “A playground inspection was not observed on file for December, 2025.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2026. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “A lockdown and/or shelter-in-place drill was not observed recorded between 12/01/2025 and 4/15/2026.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2026. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch in both fall zones located beneath the plastic slides of the stationary structure measured four (4) inches in depth.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2026. Correction verified: by a letter from the provider.

Nov 4, 2025: unannounced14 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, staff and administrator CBCs were also not yet linked to this profile.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 16, 2026. Correction verified: by a letter from the provider.

  • A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.

    “An off-premise activity schedule was not posted with the location of the activity, purpose of the activity, time and date the activity will take place, and name of the person to be contacted in the event of an emergency.”

    Rule A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • All equipment and furnishings were not in good repair.

    “On the playground used by children enrolled, a wooden toy boat/ sandbox structure was observed to have a piece of wood come off the left side (facing the building), leaving this edge sharp to the touch.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 20, 2025. Correction verified: by a letter from the provider.

  • Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.

    “The time of arrival for one child enrolled was not recorded, although the parent did sign the child in with a signature on the record this morning.”

    Rule Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

  • Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

    “Receipt of Operational and Personnel Policies were not observed to be signed an on file for one new staff member.”

    Rule Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

    “Medical information, inclusive of medical report, TB test, and health questionnaire, were not observed to be maintained separately from one new staff member’s individual personnel file in the center.”

    Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “A fire drill was not available for review for the months of May through July, 2025.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “The file for one child enrolled did contained a medical report dated 10/26/2025; the child was enrolled on 8/13/2025.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was observed to have been completed on 8/13/2024.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “A small elastic hair tie with two small beads was observed on top of a toy shelf accessible to children less than three years of age in Space 2.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.

    “The door to the shed located inside the fenced area of the playground used by children was observed to be unlocked; this shed contained power tools, a lawn mower, and other potentially hazardous items.”

    Rule Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Health & Safety training topic #10, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, was not completed for one new staff member within 90 days of hire; this training was completed on 5/27/2025; the recorded start date for this staff member was 1/28/2025.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2025. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The Ready to Go file did not contain an application for three children enrolled, the emergency information for one staff member, and the emergency information for one regular volunteer.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 20, 2025. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The Emergency Preparedness and Response Plan was last updated on 7/15/2024.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 24, 2025. Correction verified: by a letter from the provider.

May 1, 2025: unannounced1 violation
  • Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.

    “One child was observed not to be signed in in Space 2.”

    Rule Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

Nov 26, 2024: unannounced1 violation
  • Children between 12 and 24 months of age were grouped with children 3 years of age or older.

    “Eight (8) children, one to three years of age, were observed being supervised in Space 1 by Mr. and Mrs. Davis.”

    Rule Children between 12 and 24 months of age were grouped with children 3 years of age or older.. Corrected during the inspection.

Nov 15, 2024: unannounced15 violations
  • A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center.

    “The file for one child enrolled did not contain a signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy.”

    Rule A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

  • A current activity plan was not posted for each group of children for reference.

    “A current lesson plan was not posted in Space 1; the date on the lesson plan was for the week of 11/04/24 to 11/08/2024.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 26, 2024. Correction verified: at a follow-up visit by DCDEE.

  • A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.

    “A First Aid poster was not observed to be posted in Space 1.”

    Rule A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 26, 2024. Correction verified: at a follow-up visit by DCDEE.

  • A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

    “The file for one child enrolled did not contain a signed receipt of NC Summary of Child Care Law.”

    Rule A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A small spray bottle of hand sanitizer labeled Keep Out of Reach of Children with additional warnings was observed stored less than five feet from the ground.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Children between 12 and 24 months of age were grouped with children 3 years of age or older.

    “Eleven children, one to three years of age, were observed in Space 1 with one staff member.”

    Rule Children between 12 and 24 months of age were grouped with children 3 years of age or older.. Corrected during the inspection.

  • Documentation of staff’s on-going training was not on file and/or was not current.

    “The ongoing training log for one existing staff member was observed to be on file, but blank.”

    Rule Documentation of staff's on-going training was not on file and/or was not current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “A fire drill was not available for review for the month of September, 2024.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 4, 2024. Correction verified: by a letter from the provider.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “Health & Safety training topic #10, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, was observed to be last taken on 5/06/2019 for one existing staff member.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 3, 2024. Correction verified: by a letter from the provider.

  • Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

    “A current menu for the week was not posted where it can be seen by parents.”

    Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 26, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “A playground inspection was not available for review for the month of September, 2024.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 1, foam letters and small, plastic unit blocks which fit inside a choking tube were accessible to children under the age of three. In Space 2, a classroom designated for children one and two years of age, a sheet of tin foil and two foam sponges were observed accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “On the playground used by children enrolled, the mulch surfacing in the four fall zones around the swings measured less than six inches in three of the four fall zones. The mulch surfacing in all fall zones surrounding the stationary play structure measured between one and three inches.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The Ready to Go file did not contain an application for seven children enrolled.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The annual review of the Emergency Preparedness and Response Plan was completed for one existing staff member on 2/01/2024; the last annual review was completed on 1/09/2023.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 29, 2024. Correction verified: by a letter from the provider.

Jun 27, 2024: unannounced5 violations
  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A current fire inspection was not observed to be on file for review; the most recent inspection was dated 1/18/23”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 2, a classroom caring for toddlers, one open plastic diaper wrapper was observed on a shelf located less than five feet from the ground.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “The CBC qualification letter for Mr. Davis expired on 6/12/2024.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2024. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “A lockdown/ shelter-in-place drill was not conducted every three months. A lockdown/ shelter-in-place drill was conducted in October, 2023 and then not again until 2/1/2024.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 16, 2024. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The current Emergency Preparedness and Response Plan was available for review, but had not been updated since 5/30/2018.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 16, 2024. Correction verified: by a letter from the provider.

Dec 6, 2023: unannounced10 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “On the playground, the edge on the side bar of the swing set on the front left of the set (facing the shed), was observed to be sharp to the touch in two places.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A container of Let’s Jam Condition and Shine Gel and a container of Blue Magic Originals Castor Oil labeled Keep Out of Reach of Children with additional warnings was observed in a clear bag on the floor of a closet in Space 2 and in unlocked storage.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “The most recent Health Questionnaire for one existing staff member was completed on 1/21/2022.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “A medical assessment was not observed on file for one employee.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 28, 2023. Correction verified: by a letter from the provider.

  • Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

    “Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires were not maintained separately from the staff member’s individual personnel file in the center for one new and one existing staff member.”

    Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Corrected during the inspection.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    The inspectors’ words, 122 words

    “Health and Safety training topic numbers (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices were not observed on file for one existing staff member.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 11, 2024. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “The files for two children enrolled were monitored. Documentation of discussion of a health assessment was not on file for both children enrolled.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “One new employee did not received 16 clock hours of onsite orientation training within the first six weeks of employment; the employee received 13 hours of onsite orientation training in the first six weeks and in total. Hours received did not include a review of the Emergency Medical Care Plan.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 28, 2023. Correction verified: by a letter from the provider.

  • On-going training documentation did not include all applicable information: subject matter, topic area in G.S.

    “110-91(11), name of training provider, date training was provided, number of hours of training, and name of staff. A record of training activities was not observed on file for one existing staff member.”

    Rule On-going training documentation did not include all applicable information: subject matter, topic area in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “The Recognizing and Responding to Suspicions of Child Abuse and Maltreatment training was not completed by one new employee within 90 days after employment; the employee began work on 3/27/23, and the training was completed on 12/4/2023.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Oct 13, 2026Unannounced visit6 violations cited
Oct 6, 2026Unannounced visitNo violations cited
Sep 10, 2026Unannounced visitNo violations cited
Jul 21, 2026Unannounced visitNo violations cited
Jun 18, 2026Unannounced visit6 violations cited
May 14, 2026Unannounced visit5 violations cited
Apr 27, 2026Announced visitNo violations cited
Apr 10, 2026Announced visitNo violations cited
Nov 4, 2025Unannounced visit14 violations cited
May 19, 2025Unannounced visitNo violations cited
May 1, 2025Unannounced visit1 violation cited
Mar 26, 2025Unannounced visitNo violations cited
Feb 21, 2025Unannounced visitNo violations cited
Dec 10, 2024Unannounced visitNo violations cited
Nov 26, 2024Unannounced visit1 violation cited
Nov 15, 2024Unannounced visit15 violations cited
Jun 27, 2024Unannounced visit5 violations cited
Dec 6, 2023Unannounced visit10 violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Aug 24, 2018.
  • Licensed for 15 children, ages 1 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 34000461.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Step By Step Day Care Center Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 149 child care providers in Forsyth County, the middle value for violations cited in the last three years was 13; this one had 63.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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