Step By Step Day Care
A child care center in Winston-Salem, North Carolina 27105
4608 Old Rural Hall Rd, Winston-Salem, North Carolina 27105. (336) 744-7473.
- administrative action in the last three years
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The short answer
- 63 violations in the last three years
- Oct 132026 the latest visit on record
- 15 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
18 DCDEE visits in the last three years, the latest on Oct 13, 2026.
63 violations cited in the last three years, 57 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
63 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 13, 2026: unannounced6 violations
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A safe indoor and outdoor environment was not provided for the children.
“On the playground used by children of all ages enrolled, the swing set posts and see saw were observed to have peeling, flaking paint, and at least three paint chips were observed on the ground in the mulch.”
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Center did not have a plan to encourage parent participation and inform them about the program and its services.
“Signed acknowledgement of the facility’s Parent Participation Plan was not observed on file for two children enrolled; the owner stated the facility does not have a Parent Participation Plan currently on file.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“The Ready to Go file did not contain the emergency information for one regular volunteer present during the visit.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“The health questionnaires for one volunteer and one staff member were observed stored in the personnel files, as opposed to stored separately.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Three packages of diaper wipes, all labeled with a suffocation hazard label and Keep Out of Reach of Children, were observed accessible to children, less than five feet from the ground – two on the changing table, and one inside an unlatched closet on a shelf.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“A handwritten date was recorded on the EPR Plan as being reviewed on 11/07/2025; however, Mr. Davis stated the EPR plan had not been updated in the Risk Management Portal on that date.”
Jun 18, 2026: unannounced6 violations
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An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.
“A incident report was not mailed to the Division after a child received medical treatment for injuries sustained while in care at the facility.”
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Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“On 6/18/26, one year old children were grouped with children 3 years of age and older.”
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Children were not adequately supervised at all times.
“On 6/11/26, staff members failed to provide adequate supervision to ensure the safety of a one-year-old child, when the child received multiple injuries while in care and staff were unaware how the injuries occurred.”
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Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.
“On 6/18/25, a staff member did not have a signed and dated acknowledgement of the center’s personnel and operational policies.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“An incident report was completed on 6/11/26; however, staff members failed to include the date, time, and how the parents were contacted, who contacted the parents, or that the child received medical treatment.”
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There was a substantiation of child maltreatment.
“The Division confirmed sufficient information to determine child maltreatment based on failure to meet the supervision needs of a child.”
May 14, 2026: unannounced5 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One part-time staff member had not yet been linked to the facility’s ABCMS facility profile.”
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Center has not passed required sanitation inspection and received an approved or superior rating.
“A sanitation inspection was conducted at the facility on 3/31/2026; the last sanitation inspection prior was conducted on 3/13/2025.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was not observed on file for December, 2025.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A lockdown and/or shelter-in-place drill was not observed recorded between 12/01/2025 and 4/15/2026.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“The mulch in both fall zones located beneath the plastic slides of the stationary structure measured four (4) inches in depth.”
Nov 4, 2025: unannounced14 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, staff and administrator CBCs were also not yet linked to this profile.”
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A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.
“An off-premise activity schedule was not posted with the location of the activity, purpose of the activity, time and date the activity will take place, and name of the person to be contacted in the event of an emergency.”
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All equipment and furnishings were not in good repair.
“On the playground used by children enrolled, a wooden toy boat/ sandbox structure was observed to have a piece of wood come off the left side (facing the building), leaving this edge sharp to the touch.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“The time of arrival for one child enrolled was not recorded, although the parent did sign the child in with a signature on the record this morning.”
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Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.
“Receipt of Operational and Personnel Policies were not observed to be signed an on file for one new staff member.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Medical information, inclusive of medical report, TB test, and health questionnaire, were not observed to be maintained separately from one new staff member’s individual personnel file in the center.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not available for review for the months of May through July, 2025.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“The file for one child enrolled did contained a medical report dated 10/26/2025; the child was enrolled on 8/13/2025.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was observed to have been completed on 8/13/2024.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“A small elastic hair tie with two small beads was observed on top of a toy shelf accessible to children less than three years of age in Space 2.”
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Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.
“The door to the shed located inside the fenced area of the playground used by children was observed to be unlocked; this shed contained power tools, a lawn mower, and other potentially hazardous items.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Health & Safety training topic #10, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, was not completed for one new staff member within 90 days of hire; this training was completed on 5/27/2025; the recorded start date for this staff member was 1/28/2025.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready to Go file did not contain an application for three children enrolled, the emergency information for one staff member, and the emergency information for one regular volunteer.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The Emergency Preparedness and Response Plan was last updated on 7/15/2024.”
May 1, 2025: unannounced1 violation
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“One child was observed not to be signed in in Space 2.”
Nov 26, 2024: unannounced1 violation
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Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“Eight (8) children, one to three years of age, were observed being supervised in Space 1 by Mr. and Mrs. Davis.”
Nov 15, 2024: unannounced15 violations
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A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center.
“The file for one child enrolled did not contain a signed receipt of Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy.”
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A current activity plan was not posted for each group of children for reference.
“A current lesson plan was not posted in Space 1; the date on the lesson plan was for the week of 11/04/24 to 11/08/2024.”
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A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information.
“A First Aid poster was not observed to be posted in Space 1.”
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A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.
“The file for one child enrolled did not contain a signed receipt of NC Summary of Child Care Law.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A small spray bottle of hand sanitizer labeled Keep Out of Reach of Children with additional warnings was observed stored less than five feet from the ground.”
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Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“Eleven children, one to three years of age, were observed in Space 1 with one staff member.”
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Documentation of staff’s on-going training was not on file and/or was not current.
“The ongoing training log for one existing staff member was observed to be on file, but blank.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not available for review for the month of September, 2024.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“Health & Safety training topic #10, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, was observed to be last taken on 5/06/2019 for one existing staff member.”
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“A current menu for the week was not posted where it can be seen by parents.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was not available for review for the month of September, 2024.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 1, foam letters and small, plastic unit blocks which fit inside a choking tube were accessible to children under the age of three. In Space 2, a classroom designated for children one and two years of age, a sheet of tin foil and two foam sponges were observed accessible to children.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“On the playground used by children enrolled, the mulch surfacing in the four fall zones around the swings measured less than six inches in three of the four fall zones. The mulch surfacing in all fall zones surrounding the stationary play structure measured between one and three inches.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready to Go file did not contain an application for seven children enrolled.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The annual review of the Emergency Preparedness and Response Plan was completed for one existing staff member on 2/01/2024; the last annual review was completed on 1/09/2023.”
Jun 27, 2024: unannounced5 violations
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A current fire inspection was not observed to be on file for review; the most recent inspection was dated 1/18/23”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 2, a classroom caring for toddlers, one open plastic diaper wrapper was observed on a shelf located less than five feet from the ground.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“The CBC qualification letter for Mr. Davis expired on 6/12/2024.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A lockdown/ shelter-in-place drill was not conducted every three months. A lockdown/ shelter-in-place drill was conducted in October, 2023 and then not again until 2/1/2024.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The current Emergency Preparedness and Response Plan was available for review, but had not been updated since 5/30/2018.”
Dec 6, 2023: unannounced10 violations
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A safe indoor and outdoor environment was not provided for the children.
“On the playground, the edge on the side bar of the swing set on the front left of the set (facing the shed), was observed to be sharp to the touch in two places.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A container of Let’s Jam Condition and Shine Gel and a container of Blue Magic Originals Castor Oil labeled Keep Out of Reach of Children with additional warnings was observed in a clear bag on the floor of a closet in Space 2 and in unlocked storage.”
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“The most recent Health Questionnaire for one existing staff member was completed on 1/21/2022.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A medical assessment was not observed on file for one employee.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires were not maintained separately from the staff member’s individual personnel file in the center for one new and one existing staff member.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
The inspectors’ words, 122 words
“Health and Safety training topic numbers (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices were not observed on file for one existing staff member.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“The files for two children enrolled were monitored. Documentation of discussion of a health assessment was not on file for both children enrolled.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One new employee did not received 16 clock hours of onsite orientation training within the first six weeks of employment; the employee received 13 hours of onsite orientation training in the first six weeks and in total. Hours received did not include a review of the Emergency Medical Care Plan.”
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On-going training documentation did not include all applicable information: subject matter, topic area in G.S.
“110-91(11), name of training provider, date training was provided, number of hours of training, and name of staff. A record of training activities was not observed on file for one existing staff member.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“The Recognizing and Responding to Suspicions of Child Abuse and Maltreatment training was not completed by one new employee within 90 days after employment; the employee began work on 3/27/23, and the training was completed on 12/4/2023.”
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 13, 2026 | Unannounced visit | 6 violations cited |
| Oct 6, 2026 | Unannounced visit | No violations cited |
| Sep 10, 2026 | Unannounced visit | No violations cited |
| Jul 21, 2026 | Unannounced visit | No violations cited |
| Jun 18, 2026 | Unannounced visit | 6 violations cited |
| May 14, 2026 | Unannounced visit | 5 violations cited |
| Apr 27, 2026 | Announced visit | No violations cited |
| Apr 10, 2026 | Announced visit | No violations cited |
| Nov 4, 2025 | Unannounced visit | 14 violations cited |
| May 19, 2025 | Unannounced visit | No violations cited |
| May 1, 2025 | Unannounced visit | 1 violation cited |
| Mar 26, 2025 | Unannounced visit | No violations cited |
| Feb 21, 2025 | Unannounced visit | No violations cited |
| Dec 10, 2024 | Unannounced visit | No violations cited |
| Nov 26, 2024 | Unannounced visit | 1 violation cited |
| Nov 15, 2024 | Unannounced visit | 15 violations cited |
| Jun 27, 2024 | Unannounced visit | 5 violations cited |
| Dec 6, 2023 | Unannounced visit | 10 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Aug 24, 2018.
- Licensed for 15 children, ages 1 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 34000461.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Step By Step Day Care Center Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 149 child care providers in Forsyth County, the middle value for violations cited in the last three years was 13; this one had 63.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Christ Rescue Temple #3 | 29 |
| A Better World Learning Center | 6 |
| Victoria’s Academy, Inc. | 13 |
| Educating Angels Child Care Center | 17 |
| Children’s Academy on Trade | 34 |
| Step By Step Day Care This child care provider | 63 |
| Kiddie Luv Child Care Home | 55 |
| It Takes A Village Child Care Home | 10 |
| T’s Creation Christian Home Child Provider | 25 |
| Little Geniuses Learning Center | 11 |
| Little Ones Heaven | 17 |
| Quality Education Institute | 1 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.