Omega Wilcox Child Care Home
A family child care home in Winston-Salem, North Carolina 27103
2868 Hermitage Dr, Winston-Salem, North Carolina 27103. (336) 692-4491.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 58 violations in the last three years
- Jul 202026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Jul 20, 2026.
58 violations cited in the last three years, 58 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
58 violations in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 20, 2026: unannounced10 violations
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Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“The health assessment for one child enrolled was not available for review.”
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Copy of each child’s immunization record, including the operator’s own preschool child(ren), was not on file.
“The immunization record for one child enrolled was not available for review.”
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Electrical outlets not in use were not covered.
“One outlet on a charging block located on a shelf less than five feet from the ground in a space designated for child care was observed without a safety cover”
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Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care.
“Greater than 10 push pins sharp to the touch were observed inside a desk drawer, less than five feet from the ground, located in one of the spaces designated for childcare; Mrs. Wilcox removed these push pins from the drawer during the visit. One glass window pane toward the bottom left of the home (facing the home, located inside the playground used by children) was observed to be cracked in two places and sharp to the touch.”
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Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.
“A training certificate for ITS SIDS was not observed on file for the operator.”
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Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator’s signature, were not available.
“A fire drill for the months of March, 2026 and May, 2026 were not observed on recorded.”
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Records were not made available for review.
“The file for one child who receives drop-in care was not available for review during the visit.”
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Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“The Discipline Policy for one child enrolled was not signed by a parent.”
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Signed discipline statement did not include the required information, as outlined in rule.
“The Discipline Policies for two children enrolled did not include a date of enrollment, and one of the policies did not include a date the policy was signed.”
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The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information.
“The Shaken Baby and Abusive Head Trauma Policy for one child enrolled did not include the date the child was enrolled or a date the policy was signed.”
Jan 15, 2026: unannounced6 violations
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A valid qualification letter was not on file and available for review at the facility.
“A Criminal Background Check qualification letter was not observed on file for the operator’s husband; however, a valid CBC qualification letter was observed in ABCMS for Mr. Wilcox which will not expire until 10/15/2026.”
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Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“One lens wipe labeled Keep Out of Reach of Children with additional warnings was observed stored in an unlocked desk drawer less than five feet from the ground in space designated for child care. One tube of Boudreaux’s Butt Paste was observed inside an unlocked plastic drawer accessible to children in the bathroom used by children enrolled. A Swiffer Wet Jet with the solution installed was observed unlocked and accessible to children in a space designated for child care.”
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Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care.
“The metal window trim of the outside windows located at ground level on the playground used by children was observed to have rust exposed.”
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Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“Five small plastic hair bands and two peppermint candies wrapped in plastic were also observed in an unlocked desk drawer less than five feet from the ground in space designated for child care and accessible to children under three years of age.”
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Sanitary toilet, diaper changing and hand-washing facilities were not provided.
“Soiled materials from changing a recent bowel movement involving a cloth diaper were observed left on the changing table. One soiled diaper was observed wrapped and inside a plastic drawer located less than five feet from the ground accessible to children.”
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The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“The Emergency Preparedness and Response Plan for the facility was last updated on 8/18/2024.”
Aug 4, 2025: unannounced5 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional caregiver CBCs were not yet linked to the facility profile in the criminal background portal.”
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Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“Three(3) enrolled children did not have a health assessment on file.”
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Copy of each child’s immunization record, including the operator’s own preschool child(ren), was not on file.
“One(1) enrolled child did not have an immunization on file.”
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Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.
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Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.
“The operator’s first aid training had expired 6/3/2025.”
Feb 7, 2025: unannounced5 violations
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Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“One canister of Clorox wipes labeled Keep Out of Reach of Children with additional warnings was observed stored greater than five feet from the ground on top of a cabinet in the child care space, but in unlocked storage. An open tube of Aquaphor was observed stored less than five feet from the ground in a plastic drawer located in the bathroom used by children.”
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Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.
“The most recent training certificate observed on file for the operator for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was dated 1/24/2017.”
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Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“The times of arrival were not observed to be recorded for four children enrolled and present in care.”
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Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator’s signature, were not available.
“The last recorded fire drill was observed to be on 6/13/2024.”
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The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.
“The last recorded lockdown/shelter-in-place drill was observed to be recorded on 8/07/2024.”
Aug 5, 2024: unannounced24 violations
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All records required shall be available during operating hours, for review by a representative of the Division.
“The file for one child enrolled was not available for review.”
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Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“The medical reports for two children enrolled were not observed on file during the visit. The medical report for one child enrolled in early January, 2024 was not received and on file within 30 days of enrollment.”
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Copy of each child’s immunization record, including the operator’s own preschool child(ren), was not on file.
“The immunization record for one child enrolled was not observed on file during the visit.”
-
Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review.
“The Emergency Medical Care Plan was not observed on file for review during the visit.”
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Health questionnaire was not completed annually.
“The most recent health questionnaire for the operator was completed on 5/20/2023.”
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Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities.
“A volunteer present during the visit today did not have a record of orientation on file for review.”
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Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference.
“The feeding plan for one newly enrolled infant was not on file for review.”
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Operator and/or staff members did not complete a professional development plan within one year of employment.
“The date the operator’s professional development plan was last updated was 5/01/2019.”
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Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered.
“The Recognizing and Responding to Suspicions of Child Abuse and Maltreatment training for the operator was last completed on 1/24/207. Health & Safety Training topic #8 (Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment) was not observed to be on file for the operator.”
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Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“A record of attendance and arrival and departure was not available for review during today’s visit.”
-
Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care.
“On the playground used by children in care, a portion of the right handle (facing the bench) of one wrought iron bench was observed to be cracked, with rust exposed.”
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Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.
“The notification of tobacco restriction policy was not signed by a parent for three children enrolled.”
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Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
The inspectors’ words, 98 words
“Inside an unlatched drawer less than five feet from the ground in the space where infants enrolled sleep, assorted loose small plastic hair bands were observed. Inside one fabric storage bin located to the left of the base of the stairs of the child care space, a plastic bag was observed less than five feet from the ground and accessible to children under three years of age. In the bathroom accessed by children in care, an open plastic package of diapers was observed less than five feet from the ground, accessible to children under three years of age.”
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Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care.
The inspectors’ words, 95 words
“Inside an unlatched drawer less than five feet from the ground in the space where infants enrolled sleep, a bag of ThroatCoat lozenges labeled Keep Out of Reach of Children with additional warnings was observed. In the bathroom used by children enrolled, one bottle of Tide Simply Free laundry detergent labeled Keep Out of Reach of Children with Additional Warnings was observed sitting on the diaper table less than five feet from the ground, accessible to children. One pump bottle of hand sanitizer was observed less than five feet from the ground during the visit.”
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Rule violated (DCDEE’s description below)
“Operator was not positioned in a manner that would maximize his/her ability to hear and see the preschool age children in care, at all times to render immediate assistance. The operator momentarily left the primary child care room to get a roll of paper towels from another area children access and took the infant in care with her, but was unable to see the other children in care until she returned to the space.”
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Rule violated (DCDEE’s description below)
“The operator did not inform substitute providers and volunteers of the EPR plan and its location and/or did not document, and have available for review, they were informed. The signed notice of the EPR plan and its location was not on file for one volunteer.”
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Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“Signed documentation of the receipt of the Discipline Policy was not observed during on file during the visit for one child enrolled.”
-
Signed discipline statement did not include the required information, as outlined in rule.
“The Discipline Policies for two children enrolled did not include a date of enrollment.”
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Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“Signed documentation of receipt of the NC Summary of Child Care Law was not observed on file during the visit for two children enrolled.”
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The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date.
“An activity plan was not observed on file for review.”
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The EPR Plan did not include the location of the Ready to Go File and/or required information.
“The Ready to Go file did not contain copies of blank incident reports.”
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The operator did not conduct a monthly fire drill.
“A fire drill for the month of July, 2024 was not observed to be recorded.”
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The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.
“The most recent lockdown drill was documented on 8/02/2024; the most recent lockdown drill recorded prior to this one was on 1/16/2024.”
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The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“The Emergency Preparedness and Response Plan was last updated on 5/30/2023.”
Mar 5, 2024: unannounced8 violations
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A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.
“A First Aid poster was observed posted at the facility, but the poster did not include First Aid guidance regarding fractures, sprains, head injuries, skin wounds, stings and bites.”
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A valid qualification letter was not on file and available for review at the facility.
“A valid CBC Qualification Letter was verified in the Regulatory System for Mr. Wilcox, but a copy of this letter was not observed on file.”
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Documentation of the operator’s emergency medical care plan to follow in the event of a child medical emergency, was not on file and available for review.
“An Emergency Medical Care Plan was not observed on file for review.”
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Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“A time of arrival was not recorded for three enrolled children.”
-
Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“Two plastic bags were observed inside a storage cube on shelves accessible to children under three years of age located to the right of the main entrance. Greater than five plastic bags were observed inside a tall, unlatched, double-sided cupboard to the right of the children’s activity table and to the left of the bathroom.”
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Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care.
“One bag of Throat Coat cough drops and one bottle of hand sanitizer were observed on a desk less than five feet from the ground and in unlocked storage in the space used for napping. Three tubes of diaper cream were observed in a plastic drawer in the bathroom used by children 43 inches from the ground. Two unlocked desk drawers in the space used for children to nap were observed to have Cetaphil, Aquaphor and other items labeled Keep Out of Reach of Children with additional warnings.”
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The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.
“The first two sections of fencing on the right, entering the playground measured 45 inches and 47 inches in height, respectively.”
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The EPR Plan did not include the location of the Ready to Go File and/or required information.
“The Ready to Go file did not contain copies of blank incident reports.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 20, 2026 | Unannounced visit | 10 violations cited |
| Jul 16, 2026 | Unannounced visit | No violations cited |
| Jan 15, 2026 | Unannounced visit | 6 violations cited |
| Aug 4, 2025 | Unannounced visit | 5 violations cited |
| Feb 7, 2025 | Unannounced visit | 5 violations cited |
| Aug 16, 2024 | Unannounced visit | No violations cited |
| Aug 5, 2024 | Unannounced visit | 24 violations cited |
| Mar 5, 2024 | Unannounced visit | 8 violations cited |
Is it licensed?
- Family Child Care Home, holding a Four Star Family CC Home License since Sep 9, 2019.
- Licensed for 8 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 34000538.
- Restriction: Other - Serves no more than two infants under age one.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Wilcox, Omega L..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 149 child care providers in Forsyth County, the middle value for violations cited in the last three years was 13; this one had 58.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Omega Wilcox Child Care Home This child care provider | 58 |
| Bright Horizons at Wake Forest Baptist Health | 46 |
| Big Mama’s Educational Center | 26 |
| Bolton Elementary Pre-K Program | 16 |
| Our Lady of Mercy Preschool | 5 |
| Clemmons Learning Center | 36 |
| Carol L. Danforth Early Childhood Lab | 11 |
| Little Eagles Classical Preschool at St. John’s Ch | 16 |
| Today’s Child Learning Center | 46 |
| La Petite Academy, Inc. | 64 |
| A Child’s World Learning Center Downtown | 3 |
| Ctrs for Exceptional Children: Spec Children’s Sch | 15 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.