The Sunshine House, Inc.
A child care center in Winston-Salem, North Carolina 27104
3806 Country Club Road, Winston-Salem, North Carolina 27104. (336) 768-0060.
- administrative action in the last three years
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The short answer
- 97 violations in the last three years
- Sep 282026 the latest visit on record
- 133 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
32 DCDEE visits in the last three years, the latest on Sep 28, 2026.
97 violations cited in the last three years, 97 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
97 violations in 14 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 30, 2026: unannounced7 violations
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A safe indoor and outdoor environment was not provided for the children.
“At least eight (8) flakes of red paint were observed in the mulch beneath the small stationary structure on the playground used by children one year of age and less than one years of age.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“Emergency information for all nine (9) children of School Age enrolled (who are being transported) during the summer months for field trips was not observed to be included in the Field Trip transportation binder which goes with staff when they attend field trips; four offsite field trips have been completed in the month of June to date.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In Space 1, two topical medication authorization forms were observed with “valid to” dates which expired on 4/3/26 and 6/20/26, respectively; and the two diaper creams for one child who stopped attending at the facility during the last week of May, 2026, had not been returned to the parent or discarded. In Space 2, the topical medication authorization forms for one child enrolled did not include “valid from/to” dates.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“The medical report for one child enrolled was observed to be on file, but the second page was missing from the report; this is the page that includes the date the medical examination was completed. The child’s start date was recorded as 12/29/25.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“In Space 1, a topical medication authorization form was observed with no brand of medication listed on the form, and a topical medication authorization form was observed without a child’s name included on the form. In Space 2, the topical medication authorization forms for two children enrolled did not include a brand of the medication. In Space 6, the topical medication authorization forms for three children enrolled were observed without a brand of medication or sunscreen included. One of these forms also did not include the name of the child.”
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The professional development plan was not reviewed annually.
“A professional development plan was not observed on file for review for one existing staff member.”
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The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.
“The infant feeding schedule for one child enrolled did not include the amount or frequency of milk/formula the child consumes, nor did it include any baby food, infant cereal, etc. the infant may be able to eat.”
Apr 2, 2026: unannounced18 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Criminal Background Check Qualification letter for new staff member had not yet been linked to the facility’s ABCMS facility profile; this staff member was linked to the facility profile during the visit.”
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A safe indoor and outdoor environment was not provided for the children.
The inspectors’ words, 104 words
“On the playground used by infants and toddlers, the small stationary structure was observed to have red peeling paint in greater than three areas, and red paint flakes were observed on the mulch on the ground below structure. Additionally, greater than three areas of the steps and landing of this structure were observed to be cracked and rusting. On the playground used by children of Pre-K and School Age, four border tacks were observed to be raised and not flush with the plastic playground border, creating a hazard. These border tacks were hammered down during the visit to be flush with the playground border.”
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All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information.
“The Professional Development Plan for one existing staff member was not observed on file for review.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“The medical action plans for two children enrolled with emergency medications were not observed on file for review.”
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Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
“The transportation authorization forms for three enrolled children who are transported from school were not observed on file for review.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. An ITS SIDS certification was not observed on file for either the Director, or the Assistant Director.”
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Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“The immunization records for one child enrolled were not observed on file for review.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“The transportation emergency information and photographs for three enrolled children who are transported from school were not observed on file for review.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Two prescription medication authorizations prescribed for one child enrolled ended on 11/01/25 and 11/22/25, respectively, but were not returned to the parent and were observed still stored in Space 2.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“The health assessments for two children enrolled were not observed on file for review. The health assessment for one child enrolled on 7/28/25 was not completed until 9/02/25.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“The medication authorization form for one child enrolled with an emergency medication was not observed on file for review.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“A date of enrollment was not recorded on the discipline policy for two children enrolled.”
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Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children.
“A No Smoking sign was not observed posted in the vehicle currently being used to transport children enrolled.”
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Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
“An allergy list was not observed posted in the facility’s kitchen.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“The training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment for one new staff member with a start date of 10/21/25 was not observed on file for review.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready to Go file was observed to be missing the emergency information for six of thirteen staff members, an allergy list, and the medication information for three children enrolled.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“The infant feeding plan for one child enrolled in Space 2 was observed to not include a parent signature.”
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When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.
“Space 5, the classroom designated for children of Pre-K and School Age was observed to not have a sufficient amount of art materials accessible for children in care.”
Mar 19, 2026: unannounced8 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A utility closet storing items potentially hazardous to children was observed with a key inside the lock during a walkthrough of the facility. On two occasions, the kitchen was observed unlocked with the door standing open; no one was observed inside the kitchen during these times.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. The files for four new staff members did not contain either a record of orientation with documentation of an EPR Plan review within the first two weeks of employment, or a signed statement that the EPR Plan had been reviewed with them upon hire.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“No records of monthly fire drills were available for review after October 20, 2025.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Shelter-in-place and lockdown drills were not available for review after 10/20/2025.”
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The EPR Plan did not include evacuation diagrams showing how the staff, children, and any other individuals who may be present will evacuate during an emergency.
“The facility’s EPR Plan was not observed to contain an evacuation diagram.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready to Go file was not observed to contain emergency contact information for two staff members, child applications for 35 children enrolled, an allergy list, or medication documentation for two children enrolled with an emergency medication.”
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The staff/child ratios for children, two years and older, during naptime were not maintained by having at least one person in each room, visually supervising all children and the total number of required staff on the premises within calling distance of each room occupied by children.
“During the walkthrough, in Space 1, a classroom designated for children one year of age, I observed seven children one year of age napping with one staff member present in the classroom.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The most recent annual EPR review on file for two existing staff members was dated 9/17/24. Additionally, the current director and individuals designated to provide transportation in the event of an off-site evacuation were not observed to be current in the EPR Plan.”
Oct 24, 2025: unannounced10 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had been created; however, the CBC Qualification Letter for all staff members, with the exception of the Director and Director-In-Training were not linked to this profile within five days of hire.”
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A safe indoor and outdoor environment was not provided for the children.
“A cracked plastic bin, sharp to the touch, was observed on the playground used by children two and three years of age.”
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A summary of the NC Child Care Law was not posted in a prominent place in the center.
“A copy of the Summary of the NC Child Care law was not observed posted in the facility.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Two air freshener solids labeled Keep Out of Reach of Children with additional warnings were observed in the main hallway bathrooms stored greater than five feet from the ground, but in unlocked storage. A Triple Antibiotic ointment was observed inside a child’s cubby located less than five feet from the ground and in unlocked storage.”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“A cot list was not observed posted in Space 4.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A playground inspection was not observed on file for April or May of 2025.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 10/24/2025; the most recent fire inspection prior to this one was conducted on 7/06/2024.”
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Parent’s medication authorization did not include required information.
“The brand of diaper cream was not recorded on a Medication Permission form for Topical Ointments.”
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Prohibited Styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“A set of foam blocks was observed accessible to children under the age of three years old in Space 7; teeth marks were observed on greater than two blocks and pieces of foam were observed missing from greater than three blocks.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“A Ready to Go File was not observed on file for review.”
Sep 3, 2025: unannounced1 violation
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Enhanced staff/child ratios and group sizes were not met.
“In Space 7, the classroom designated for children two years of age, nine (9) children two years of age, four (4) children three years of age, and six (6) children four years of age were observed with one staff member during nap time. There were a total of 19 children in a space with a maximum group size permitted of 18 children. This is a repeat violation.”
Aug 26, 2025: unannounced5 violations
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A violation was found for which there is no item number.
The inspectors’ words, 109 words
“NC Child Care Sanitation Rule 15A NCAC 18A .2803 HANDWASHING (e)(6) states handwashing procedures shall include the following steps: (6) turning off faucet with a paper towel or other method without re-contaminating hands. In Space 7, the classroom designated for children two years of age, one staff member was observed to turn the sink faucet off without using a paper towel. In Space 6, one child enrolled in this space was observed to turn off the sink faucet without using a paper towel. In Space 6, four children were observed touching the lid of the trashcan following washing their hands after breakfast; these children did not rewash their hands.”
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A violation was found for which there is no item number.
The inspectors’ words, 164 words
“NC Child Care Sanitation Rule 15A NCAC 18A .2818 LAVATORIES (c) states lavatories shall be cleaned and disinfected with each change of use, when visibly soiled, and at least daily. Change of use occurs when a handwash lavatory is used outside of its original intent. Change of use includes, but is not limited to, a classroom handwash lavatory used for rinsing toothbrushes, a food preparation handwash lavatory used for toy cleaning, or a classroom handwash lavatory used for diaper changing handwashing. Children enrolled in Space 6 were observed using the two bathrooms located across from one another in the main hallway both for toileting, and general hand washing. Per the staff member caring for the children during the visit (who was also helping from a sister site) none of the sinks in either bathroom were sanitized and cleaned between changes of use. One of the nine toilets used by children in these bathrooms was observed to be soiled and was not cleaned following use.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“In Space 7, the classroom designated for children two years of age, one child enrolled was observed to sit down to eat at the table without having his hands washed.”
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Enhanced staff/child ratios and group sizes were not met.
The inspectors’ words, 149 words
“On 8/12/25, Space 7, the classroom designated for children two years of age, was observed to have had one (1) teacher caring for ten (10) children for between one and five minutes. On 8/12/25, in Space 6, the classroom designated for children three and four years of age, was observed to have one (1) staff member caring for fourteen (14) children from approximately 10 a.m. until 2 p.m. On 8/13/25, Space 7, the classroom designated for children two years of age, was observed to have had one (1) teacher caring for ten (10) children from approximately 9 a.m. until 10:15 a.m. On 8/18/2025, Space 7, the classroom designated for children two years of age, was observed to have had one (1) teacher caring for ten (10) children from approximately 3:20 p.m. to 3:30 p.m. when a staff member who came from another “sister facility” to help that day left.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“A record of staff orientation for one employee whose start date was 6/11/25 was incomplete and was observed to have received orientation hours only on 6/12/2025.”
Apr 9, 2025: unannounced18 violations
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A current activity plan was not posted for each group of children for reference.
“The posted activity plan in Space 3 was observed to be dated 3/31/25, and the activity plan posted in Space 4 was not current, per the director, and did not include a date.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A door in Space 1 which connects the classroom to the laundry room was observed to be unlocked with the key stored in the lock.”
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An individual responsible for both administering the program and planning and ensuring the implementation of the daily activities did not meet requirements for an administrator and/or complete BSAC training.
“A BSAC certification was not observed on file for the administrator of the program.”
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Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.
“The transportation authorization forms for two children of School Age were not observed on the vehicle used to transport the children.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“The safe sleep logs for two children enrolled in Space 2 were observed not to have been completed on 4/08/25. One child was recorded in the parent app to sleep from 10:55 a.m. until 1:07 p.m. with no log completed. One child was recorded in the parent app to sleep from 4 p.m. to 5:05 p.m. with no log completed.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Documentation of a current staff evaluation was not observed on file for one existing staff member.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“The emergency information forms and photographs for two children of School Age were not observed on the vehicle used to transport the children. The emergency information forms were placed on the vehicle during the visit.”
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First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area.
“The fire extinguisher on the vehicle was not observed to be secured inside the vehicle.”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“The posted breakfast menu included oatmeal and sliced apples; the children were served Chex and a banana. The substitution was not recorded on the menu prior to meal service.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“Training certificates for Health & Safety training topic #s 2 (Administration of medication, with standards for parental consent), 4 (Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic), and 5 (Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event) were not observed on file for review for one existing staff member.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Documentation of staff orientation was not observed on file for one existing and nine new staff members.”
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Parent’s medication authorization did not include required information.
“The topical medication authorization form for one child enrolled in Space 6 did not include a name or brand of diaper cream. The topical medication authorization form for one child enrolled in Space 6 did not include the criteria for the administration of the diaper cream.”
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Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“A signed receipt of a discipline policy was not observed on file for one child enrolled.”
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The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents.
“A EPR certification was not observed on file for the administrator of the program.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready to Go File did not include staff contact information for six staff members, the applications for eleven children enrolled, and blank incident reports. Staff contact information for the six staff members was added during the visit.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The Emergency Preparedness and Response Plan was observed to have been updated last on 5/08/2023.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“The infant feeding plans for two children enrolled (one in Space 1 and one in Space 2) were observed to not include a parent signature. The infant feeding plan for one child enrolled in Space 1 was also observed to be incomplete and did not contain any information regarding approved foods for the child.”
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When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.
The inspectors’ words, 113 words
“Only one set of blocks not enough for at least three children to build was observed in Space 3; additional blocks were added during the visit to support enough for three children’s play. In Space 5, an insufficient amount of blocks was available to support the play of three children; two additional types of blocks were added to this center during the visit. In Space 6, no blocks accessories were available to the children. Only crayons were available to children in the art center. During the visit, paint, paintbrushes, paper, chalk, and markers were added to the art center. Dinosaurs, animals, people, and another type of block were added to the blocks center.”
Dec 12, 2024: unannounced1 violation
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Children were not adequately supervised at all times.
“A child three years of age was unsupervised by an adult for approximately one (1) minute, ten (10) seconds.”
Sep 23, 2024: unannounced2 violations
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Children were not adequately supervised at all times.
The inspectors’ words, 223 words
“A staff member in Space 2A, the room for infants, was observed to be looking at her cell phone three separate times and scrolling through the screen on her watch once. During one time, an older infant came up behind an infant in a bouncy chair and hit the child on the head with a musical shaker; the staff member was sitting on the floor next to both children but did not notice this occur because she was looking at her phone. During another instance, the teacher was standing at the counter in the classroom looking at her phone with her back turned toward all five children. At another time, the teacher was sitting on the floor with the children on the carpet, facing away from the diaper table; an older infant crawled over to the diaper table behind her and proceeded to pull out greater than ten diapers from beneath the table without the teacher noticing. One staff member in Space 1, the room designated for children one year of age, was observed preparing to leave for the day. Another staff member was observed to sweep something off the floor and was walking to put the broom away. Behind her, a child was observed to push another child to the floor, seeking to take a toy. Neither staff member noticed this occurrence.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“One (1) incident report for a children enrolled was not available for review during today’s visit.”
Sep 6, 2024: announced4 violations
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Appropriate discipline practices were not followed.
The inspectors’ words, 100 words
“Time out was used to discipline a child and is not included as an approved method of discipline in the program’s discipline policy which was confirmed by the regional manager for this facility. On one date, one child was observed to be sent to sit in a cubby for time out for 14 minutes with no activities for engagement. On another date, a different child was observed to be sent to sit in a cubby for time out for 13 minutes with no activities for engagement. The amount of time the children were placed in time out was not appropriate.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“Nine children were observed to transition from the carpet in the classroom to the lunch table for lunch without washing their hands.”
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Children were not adequately supervised at all times.
“Nine children under the age of five were observed to be eating lunch; greater than five times, the staff member could either not visually supervise four of the children while eating because the children’s backs were toward her, or the staff member had her back turned toward the all of the children eating lunch while she was completing a classroom administrative task.”
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Discipline was related to food, rest or toileting.
“One child was observed playing at the lunch table during the first half of the lunch period and knocked over a cup of milk. The staff member was observed to pick up the lunch plates for two children (the child who knocked the milk over and one other child sitting across the table), due to milk seeping under the plates. Neither child received a new plate of food to eat.”
Aug 27, 2024: unannounced1 violation
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A violation was found for which there is no item number.
The inspectors’ words, 128 words
“Child Care Sanitation Rule 15A NCAC 18A .2803 HANDWASHING states: Handwashing procedures shall include the following steps: (1) using liquid soap and tempered water; (2) rubbing hands vigorously with soap and tempered water for 15 seconds; (3) washing all surfaces of the hands, to include the backs of hands, palms, wrists, under fingernails, and between fingers; (4) rinsing the hands under tempered water for 10 seconds; (5) drying the hands with a paper towel or other hand-drying device; and (6) turning off faucet with a paper towel or other method without recontaminating hands. Two children were observed to put soap on their hands and immediately rinse off the soap without rubbing their hands together. Three children were observed to turn the water off without using a paper towel.”
Jun 25, 2024: unannounced3 violations
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A violation was found for which there is no item number.
The inspectors’ words, 122 words
“Child Care Sanitation Rule 15A NCAC 18A .2821 BEDS, COTS, MATS, AND LINENS (f) states Linens shall be kept clean, in good repair, and stored with the mat or cot that the linens are assigned to or stored apart from the mattress or cot in a manner that keeps the linens used for each child separate from the linens belonging to other children. Linens shall be laundered between users, when soiled, and otherwise once per week. Five children’s cots were observed to have children who were not assigned to the cots climb on them with their shoes on. The sheets on each of these five cots were not changed before the children who were assigned to the cots laid down on them.”
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Children were not adequately supervised at all times.
“One child could not be seen by staff while eating lunch. The child was sitting with his back turned to staff. Two children were observed eating cracker crumbs off the floor during the visit; staff did not notice this occur.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“Four incident reports for children enrolled were not observed on file for review.”
Apr 22, 2024: unannounced15 violations
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A current activity plan was not posted for each group of children for reference.
“Current lesson plans were not observed in Spaces 1 and 3 (posted lesson plans were dated 4/1/24 – 4/5/24), and a lesson plan was not observed posted in Space 6.”
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A safe indoor and outdoor environment was not provided for the children.
The inspectors’ words, 147 words
“On the playground used by toddlers, a drain pipe hole at the base of the building was observed to be sharp to the touch in three areas. The stationary play structure on this playground was observed to have red paint flaking off of it; small paint flakes were observed in the mulch at the base of this structure in two areas. The metal ring securing the base of a down spout on the playground used by preschool children was observed to be heavily rusted. Seven metal border tacks were observed to be raised and not flush with the border, creating a potential entanglement hazard. The base of a plastic wheelbarrow on this playground was observed to be cracked and sharp to the touch. The left side of both sets of stairs on the stationary play structure on the playground used by toddlers were observed to be splitting.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings, was observed greater than five feet from the ground, but in unlocked storage, in the bathroom to the right of Space 5, used by children enrolled.”
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At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care.
“Two new staff members were not certified in CPR/FA within 90 days of employment; one staff member was employed on 12/16/2023 and was certified in CPR/FA on 3/26/2024, and the second staff member was employed on 6/26/2023 and was certified in CPR/FA on 11/18/2023.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“A staff development plan and current annual evaluation were not observed on file for one existing staff member.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“The emergency contact information for two children being transported did not include a photograph.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“A completed record of Health & Safety training was not on file for one existing staff member; only topic #10, Recognizing and Responding to Suspicions of Child Abuse and Maltreatment, had been completed.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“A record of Staff Orientation was not observed on file for one new staff member.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“The signed Discipline Policy receipt for one child enrolled did not contain a date of enrollment.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 7, plastic tape was observed to be coming detached from a shelf, accessible to children under three years of age. Also in Space 7, a set of foam puzzles were observed accessible to children under three years of age, and teeth marks were observed on greater than five of these foam pieces.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“One staff member in Space 1 was observed not to wash her hands prior to preparing breakfast for children; the staff member did not wash her hands before beginning to place a pair of food preparation gloves on her hands.”
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The EPR Plan did not include evacuation diagrams showing how the staff, children, and any other individuals who may be present will evacuate during an emergency.
“The EPR plan did not include evacuation diagrams showing how the staff, children, and any other individuals who may be present will evacuate during an emergency.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready To Go file was observed; information for twelve (12) children enrolled, the applications of all children enrolled, emergency medication authorizations and instructions and an action plan for one child enrolled with special health care needs, a list of any known food allergies of children and staff, and emergency contact information for five staff members were not on file for review.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“The infant feeding schedules for two children enrolled were not observed to have been signed by a parent.”
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When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities.
“In Space 7, the literacy center did not contain sufficient materials to allow at least three children to use the area; only books were available in this activity center.”
Feb 13, 2024: unannounced2 violations
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“The teacher did not document compliance with visually checking on three sleeping infants for a 45-minute period during the visit.”
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“A teacher was observed to wash her hands prior to feeding an infant a bottle, but she did not wash the infant’s hands prior to feeding the child the bottle.”
Feb 7, 2024: unannounced1 violation
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Children were not adequately supervised at all times.
“The teacher in the room for infants was not within reach of infants while they ate and was not positioned so she could see the children while they ate. While changing a diaper, the teacher did not visually scan the classroom to supervise the other four children in the classroom.”
Jan 12, 2024: unannounced1 violation
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“Six incident reports were reviewed on file for one child enrolled. One incident report did not include documentation of who informed the parent of the incident. One incident report did not include a time of when the parent was informed of the incident. One incident report did not include documentation of who informed the parent or when the parent was informed of the incident. Three incident reports did not include steps taken to prevent reoccurrence.”
All 32 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 28, 2026 | Unannounced visit | No violations cited |
| Aug 6, 2026 | Unannounced visit | No violations cited |
| Jun 30, 2026 | Unannounced visit | 7 violations cited |
| May 22, 2026 | Unannounced visit | No violations cited |
| Apr 13, 2026 | Unannounced visit | No violations cited |
| Apr 2, 2026 | Unannounced visit | 18 violations cited |
| Mar 19, 2026 | Unannounced visit | 8 violations cited |
| Oct 24, 2025 | Unannounced visit | 10 violations cited |
| Sep 17, 2025 | Unannounced visit | No violations cited |
| Sep 3, 2025 | Unannounced visit | 1 violation cited |
| Aug 26, 2025 | Unannounced visit | 5 violations cited |
| Apr 17, 2025 | Unannounced visit | No violations cited |
| Apr 9, 2025 | Unannounced visit | 18 violations cited |
| Jan 14, 2025 | Unannounced visit | No violations cited |
| Dec 23, 2024 | Unannounced visit | No violations cited |
| Dec 12, 2024 | Unannounced visit | 1 violation cited |
| Nov 14, 2024 | Unannounced visit | No violations cited |
| Oct 2, 2024 | Unannounced visit | No violations cited |
| Sep 23, 2024 | Unannounced visit | 2 violations cited |
| Sep 13, 2024 | Unannounced visit | No violations cited |
| Sep 6, 2024 | Announced visit | 4 violations cited |
| Aug 27, 2024 | Unannounced visit | 1 violation cited |
| Aug 19, 2024 | Unannounced visit | No violations cited |
| Jul 1, 2024 | Unannounced visit | No violations cited |
| Jun 25, 2024 | Unannounced visit | 3 violations cited |
| Jun 12, 2024 | Unannounced visit | No violations cited |
| Apr 22, 2024 | Unannounced visit | 15 violations cited |
| Mar 19, 2024 | Unannounced visit | No violations cited |
| Feb 13, 2024 | Unannounced visit | 2 violations cited |
| Feb 7, 2024 | Unannounced visit | 1 violation cited |
| Jan 12, 2024 | Unannounced visit | 1 violation cited |
| Dec 14, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since May 5, 2023.
- Licensed for 133 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 34000141.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: The Sunshine House, Inc.-N.c..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 149 child care providers in Forsyth County, the middle value for violations cited in the last three years was 13; this one had 97.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| The Sunshine House, Inc. This child care provider | 97 |
| The Bunny Stop Pre-School Inc. | 52 |
| The Nest School | 52 |
| The Goddard School of Winston-Salem | 0 |
| La Petite Academy, Inc. | 57 |
| La Petite Academy, Inc. | 64 |
| A Child’s World Learning Center Downtown | 3 |
| Ctrs for Exceptional Children: Spec Children’s Sch | 15 |
| Sunshine House | 46 |
| Epiphany Early Childhood Center | 11 |
| Waughtown Kids R Us Child Care Center | 30 |
| Happy Days Child Care | 27 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.