Kindercare Learning Centers LLC

A safe indoor and outdoor environment was not provided for the children.

“In the outdoor learning environment used by preschool and school aged children, the border that surrounds the stationary equipment was observed with a loose nail, creating a protrusion hazard. When this was brought to the administrator’s attention, she immediately called a maintenance staff member to hammer the nail back in place during the visit. A sand table was observed with a cracked lid. When this was brought to the administrator’s attention, she had a staff member dispose of the sand table.”

Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In Space #4, a bottle of hydrogen peroxide was stored in an unlocked cabinet. When this was brought to the administrator’s attention, she removed the bottle from the classroom and placed it in locked storage. In Space #6, two bottles of fabric dye were stored in an unlocked cabinet. When this was brought to the administrator’s attention, she locked the cabinet.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR training prior to her certification’s expiration date.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care..

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training prior to her certification’s expiration date.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care..

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Three staff members who are responsible for infant care did not have documentation on file of completing ITS-SIDS training within the past three years.”

Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years..

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

“Five staff members did not have documentation on file of completing the required health and safety training courses within the past five years.”

Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics..

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

“The most recent quarterly (shelter-in-place) drill was conducted on 6/15/2026.”

Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete..

The professional development plan was not reviewed annually.

“Seventeen staff members did not have documentation of completing or reviewing a professional development plan within the past 365 days.”

Rule The professional development plan was not reviewed annually..

Fire drills were not practiced monthly and/or the drill record was incomplete.

“The most current fire drill on file was completed on June 16, 2026.”

Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 10, 2026. Correction verified: by a letter from the provider.

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

“The most current monthly playground inspection on file was completed on June 12, 2026. The violation was corrected when the administrator conducted and documented an inspection of the playground during today’s visit.”

Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Corrected during the inspection.

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

“In space #1B, I observed a teacher clean a child’s nose, washed her hands however did not ensure the child’s hands were washed. The violation was corrected when the teacher assisted the child with washing their hands.”

Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“Accessible to two year old children in the outdoor area, plastic drinking cups were torn into small pieces scattered on the ground. The violation was corrected when the administrator picked up the torn pieces and placed them in the trash can.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

A safe indoor and outdoor environment was not provided for the children.

“In the outdoor play area, an air conditioner vent was bent and exposed HVAC pipes. The violation was corrected when the service provider repaired the vent.”

Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.

“In space #1a, I observed four (4) children resting on cots that were placed less than 18” apart. The violation was corrected when the administrator placed the four (4) children resting on cots at least 18” apart or separated the cots by low shelving.”

Rule Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use.. Corrected during the inspection.

Center staff did not comply with the safe sleep policy.

“In space #7, I observed an infant asleep on the floor and was not moved to their crib. I observed multiple receiving blankets around infants playing and receiving tummy time on the carpet. The violation was corrected when the administrator asked a teacher to move the infant to their individual crib and all receiving blankets were removed from the carpet.”

Rule Center staff did not comply with the safe sleep policy.. Corrected during the inspection.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member B.S. hired 10/21/2024 did not successfully complete First Aid training withing 90 days of employment.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 1, 2025. Correction verified: by a letter from the provider.

All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

“A portable resin climber measuring 20 inches high was not installed over protective surfacing. The violation was corrected when the assistant director removed the climber from the outdoor play area.”

Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Corrected during the inspection.

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

“A teacher assigned to space #2 was observed consuming a can of Red Bull energy drink while children played in the outdoor area. The violation was corrected when the teacher discarded the beverage.”

Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Corrected during the inspection.

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

“In space #5, I observed a staff member get on a child’s eye level and state in a loud harsh tone “Go get your water bottle honey!”.”

Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

“Medication authorization for child K.Y. enrolled 8/23/2024 did not have written instructions from the parent or a medical professional for the specific medication stored at the facility.”

Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.

“In space #2, there were no paper towels available or accessible to children washing their hands. In space #4, no soap was available for hand washing. The violation was corrected when the assistant director placed a roll a paper towels and a bag of soap in the appropriate dispensers in both spaces.”

Rule Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.. Corrected during the inspection.

The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.

“The medical action plan- asthma on file for child K.Y. enrolled 8/23/2024, was incomplete.”

Rule The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 18, 2024. Correction verified: at a follow-up visit by DCDEE.

Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.

“In space #2, pillows in the cozy area were visibly dirty with dark markings. The violation was corrected when the administrator removed the pillows from the classroom to be laundered at the end of the day.”

Rule Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.. Corrected during the inspection.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“Sleep check charts were not available for review in space #7. Administrator printed forms and place on clipboards , she also asked teachers to maintain form on file.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Corrected during the inspection.

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

“Outdoors there was a trash can over floating with trash and some of the trash was on the playground. Trash was removed from the space by the administrator. She also asked teachers to flip the tricycles after use to avoid standing water”

Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Corrected during the inspection.