Hearth Record

Jump Start University Early Learning Center

A child care center in Fayetteville, North Carolina 28301

107 University Avenue, Fayetteville, North Carolina 28301. (910) 487-4578.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 13 violations in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 DCDEE visits in the last three years, the latest on Oct 5, 2026.

13 violations cited in the last three years, 13 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

13 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

13 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 29, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On September 21, 2026, during the transition from the outdoor environment to the classroom, two children were able to walk away from the teachers and walk to the front of the building without the teachers being aware that they were not with the group. They were not supervised for about four minutes. This was corrected during the visit. All children were being adequately supervised and the transition modification that were put in place were being implemented”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Jan 28, 2026: unannounced1 violation
  • The health assessment did not include a dental screening.

    “Three children files were monitored during today’s visit, one child did not have a dental screening on file for review.”

    Rule The health assessment did not include a dental screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 10, 2026. Correction verified: by a letter from the provider.

Jul 7, 2025: unannounced1 violation
  • A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.

    “Three children files did not have any acknowledgment form stating that the policy was explained to the parents on or before the first day of infants attending the facility.”

    Rule A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 14, 2025. Correction verified: by a letter from the provider.

Jan 9, 2025: unannounced2 violations
  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. The last time the training was completed was in 3/2023. The the training was more than a year old prior to staff member being employed.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 23, 2025. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “One staff member did not have a signed acknowledgement statement on file prior to working with children. This was corrected during the visit by Administrative assistant reviewing the policy with staff and having her to sign the acknowledgement statement and placing in staff file.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Corrected during the inspection.

Jul 11, 2024: unannounced5 violations
  • A current activity plan was not posted for each group of children for reference.

    “In Space #1, the activity plan was not current. The one posted was dated 6/24-28/2024. During today’s a current activity plan posted.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff have not renewed CPR training on or before the expiration date.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 20, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff has not renewed first aid training with in the required time.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 20, 2024. Correction verified: by a letter from the provider.

  • Over-the-counter medication was given which exceeded the amount and frequency of the dosage on the manufacturer’s label.

    “In space number #1, there was a 8oz bottle of liquid pain reliver, one .18oz tub of baby orajel, and one 13oz jar of Vaseline store in the classroom with no permission slip and instruction on how it should be administered. This was corrected by the administrator removing the items from classroom and discarding the items.”

    Rule Over-the-counter medication was given which exceeded the amount and frequency of the dosage on the manufacturer's label.. Corrected during the inspection.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One staff member who drive the bus for summer trips for school age children had not completed Recognizing and Responding with the five year requirements.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 25, 2024. Correction verified: by a letter from the provider.

Jan 16, 2024: unannounced3 violations
  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Two staff members signed annual health questionnaire after first date of employment. It was corrected by the document being signed after start date. refer to staff and training worksheet.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Corrected during the inspection.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “Two staff members signed Emergency Information form after first day of employment. It was corrected by staff members signing document after first day of employment. refer to staff and training worksheet.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Rule violated (DCDEE’s description below)

    “A safe indoor and outdoor environment was not provided for the children. on the back deck of the building there is paint chipping on the reals and walkway of the deck. There is also on board on the walk way and two boards on the stairs that have wood that is rotted or has been chipped away and is showing space where a whole is starting.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 26, 2024. Correction verified: by a letter from the provider.

All 13 visits on record
Visits on record
DateVisitWhat the record says
Oct 5, 2026Unannounced visitNo violations cited
Sep 29, 2026Unannounced visit1 violation cited
Jun 30, 2026Unannounced visitNo violations cited
Feb 6, 2026Unannounced visitNo violations cited
Jan 28, 2026Unannounced visit1 violation cited
Jul 7, 2025Unannounced visit1 violation cited
May 14, 2025Announced visitNo violations cited
Apr 14, 2025Unannounced visitNo violations cited
Jan 9, 2025Unannounced visit2 violations cited
Oct 15, 2024Announced visitNo violations cited
Jul 11, 2024Unannounced visit5 violations cited
Jul 9, 2024Unannounced visitNo violations cited
Jan 16, 2024Unannounced visit3 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Sep 30, 2025.
  • Licensed for 100 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 26001786.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Vernell C Thomas Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 13.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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