The Sunshine House, Inc. #149
A child care center in Hope Mills, North Carolina 28348
3423 Black & Decker Rd, Hope Mills, North Carolina 28348. (910) 424-4131.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 44 violations in the last three years
- Sep 92026 the latest visit on record
- 185 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
24 DCDEE visits in the last three years, the latest on Sep 9, 2026.
44 violations cited in the last three years, 44 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
40 violations in 9 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 9, 2026: unannounced7 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not have the ABCMS roster on file and available for review.”
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All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.
“Documentation of the review was not maintained on file. The EPR plan was not review with five staff members annually. Refer to the staff and training worksheet”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One staff member hired on 8/2/2023 did not complete the Emergency Information annually. The last time it was completed was on 7/29/2024”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Five staff files did not contain an annual staff evaluation. refer to the staff and training worksheet.”
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“Fire drills were not completed monthly. The last time a drill was completed was 6/24/2026/”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A Shelter-in-place or lockdown was not completed every three months. The last shelter-in-place or lockdown drill was completed on 4/29/2026.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“The EMC plan was not reviewed with five staff members annually. Refer to staff and training worksheet.”
Jun 25, 2026: unannounced4 violations
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Three staff new staff did not have six clock hours of orientation within the first two weeks of hire.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Two new staff had not received 16 hours of orientation within the first 6 weeks of hire.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“One new staff member did not have the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care to children. This was corrected during today’s visit. The policy was reviewed and acknowledgement signed by staff and placed in the staff file”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR plan was not reviewed with three staff members.”
Apr 10, 2026: unannounced4 violations
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A safe indoor and outdoor environment was not provided for the children.
“The kitchen door was unlocked and unattended with a stove and hot water that was made assessable to children. This was corrected by the administrator locking the door and making sure that it stayed locked when not in use.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“There was a storage closet unlocked with a gallon bottle of bleach sitting on shelf. This was corrected during the visit. The administrator locked door.”
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Bottles were propped.
“In space #1, there was an infant sitting in a highchair with a blanket and bottle. After talking with the teacher she shared that she had the bottle propped up to assist the child in learning how to hold their bottle. This was corrected by the teacher taking the blanket out of the highchair and putting the bottle away.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Two new staff did not have a signed acknowledgement for Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file prior to providing care for children. This was corrected during today’s visit. The policy was reviewed and given to staff and staff signed the acknowledgement form and the acknowledgment form was placed in the Childs file.”
Mar 10, 2026: unannounced3 violations
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid within 90 days of hire by an approve training organization. Refer to the attached staff and training worksheet.”
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An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required.
“The incident report dated for 2/17/2026 was not submitted to the Division with seven days of the incident. This was corrected during today’s visit. The incident report was received by the Division via email on 3/3/2026.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Two staff members did not have a signed acknowledgement form on file for Shaken Baby Syndrome and Abusive Head Trauma policy on prior to working with children ages 0-5. Refer to staff and training worksheet that is attached to the visit summary.”
Oct 21, 2025: unannounced8 violations
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Two new staff did not have the first two weeks of orientation on file. The hire date for both staff were 9/24/2025 and”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One staff did not complete health and safety trainings within the five years. The last time they were completed was 2/2020.”
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Parents were not given the changed Shaken Baby Syndrome and Abusive Head Trauma policy 14 days prior to implementation and did not sign a statement which attests that the new policy was given to and discussed with him or her.
“Three children did not have a sign statement of the Shaken Baby Syndrome and Abusive Head Trauma Policy.”
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Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child’s file.
“One child did not have a signed and dated statement on file for the discipline policy.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff has not completed all required hours. The staff is required 10 hours, she completed 5 of the 10 hours.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“The EMC plan was not reviewed with three staff members annually.”
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The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.
“One child did not have a sign statement or smoking and tobacco restriction.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR plan was not reviewed with three staff annually.”
Apr 28, 2025: unannounced2 violations
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A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
“After a review of video footage. The teacher assigned to space #3, caring for children on the day in question was observed throwing sand at a child because the child threw sand at her. This was corrected during today’s visit because the teacher is no longer employed.”
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A violation was found for which there is no item number.
“Based on rule 15A NCAC 18A .2814(a). In child care centers, food-contact surfaces, equipment, utensils, and single service articles shall be protected from contamination. In space #3, I observed single services articles sitting on top of a shelf with food items on the plates and stacked on top of each other waiting to be served to children. The was corrected by the cook. when serving the rest of the classrooms. She she put parchment paper over top of the plates before serving them to the other classrooms.”
Apr 24, 2025: unannounced3 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff did not complete CPR training from an approved training source; their training was from a distance learning entity. One staff did not renew CPR training on or before the expiration date of the previous training. Expiration date 11/2024.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff did not complete First Aid training from an approved training source; their training was from a distance learning entity. One staff did not renew First Aid training on or before the expiration date of the previous training. Expiration date 11/2024.”
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Children were not adequately supervised at all times.
“It was reported by administrative staff that on two sperate dates that a child was not adequately supervised at all time. On 4/14/2025 a child was left alone in a classroom for 14 mins. On 4/18/2025, a child was left alone in a classroom for 17mins. This was corrected during today’s visit. No children were left alone.”
Mar 11, 2025: unannounced3 violations
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training within 90 days of hire. Hire date was 11/4/2024.”
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Children were not adequately supervised at all times.
The inspectors’ words, 109 words
“During a review of approximately 35 minutes of classroom video footage, a teacher was observed seated in a child size chair working on an art project. Three times during that time frame, she acknowledged children in the classroom and their behavior, primarily three children entering and exiting the bathroom together. At no time did she appear to know the whereabouts or activities of three children who remained out of sight, in the corner of the classroom, behind shelving, for approximately 10 minutes. This was corrected during today’s visit based on observation of the teachers participating, interacting and moving about the space while the children where in free choice play.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator did not submit the current fire inspection within one week of the inspection visit. The inspection was completed on 11/21/2024 and was submitted to me on 1/7/2025”
Sep 10, 2024: unannounced5 violations
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A safe indoor and outdoor environment was not provided for the children.
“On August 29, 2024, a staff member handled a four-year-old child roughly and placed the child at risk of injury and/or harm. As a result of this incident, the child received medical attention.”
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Child was handled roughly.
The inspectors’ words, 110 words
“On August 29, 2024, a staff member handled a four-year-old child in a rough and inappropriate manner. Specifically, after hitting the child across the head, face, and hand, the staff member aggressively pinched/grabbed the top of the child’s right shoulder, which forced the child to the floor. The staff member then forcefully picked up the child by the right arm from the floor with a twisting motion and aggressively dragged the child by the right arm to the back of the classroom and slammed the child to the floor so hard that one of the child’s shoes came off. As a result of this incident, the child received medical attention.”
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“A staff member routinely verbally disciplined a four-year-old child in an inappropriate manner, including using profanity.”
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Rule violated (DCDEE’s description below)
“Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On August 29, 2024, a staff member hit a four-year-old child across the head, face, and hand in response to the child spilling a pitcher of water.”
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There was a substantiation of child maltreatment.
“Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.”
May 8, 2024: unannounced1 violation
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Center staff did not comply with the safe sleep policy.
“In space # 1, the last time the staff completed safe sleep checks were 4/30/2024. This was corrected during today’s visit by the staff completing check when children were down for rest.”
Nov 7, 2023: unannounced4 violations
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A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center.
“One child did not have the safe sleep policy on file.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #4, a bottle of floor solution in a spray bottle was sitting on a paper towel holder. This was corrected by the administrator locking the solution in a locked cabinet.”
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All vehicles used to transport children were not free of hazards.
“The door hand to the driver side door could not be open from the outside, staff have to use the back door of the vehicle to open the front door.”
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All walls and ceilings including doors and windows were not kept clean and in good repair.
“In space #1, #2, #3, #4, #5, and #6, paint is chipping in doors, and walls. Also in space #5, the cabinet where the handwashing sink is has paint chipping.”
All 24 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 9, 2026 | Unannounced visit | 7 violations cited |
| Jun 25, 2026 | Unannounced visit | 4 violations cited |
| Apr 10, 2026 | Unannounced visit | 4 violations cited |
| Mar 19, 2026 | Unannounced visit | No violations cited |
| Mar 10, 2026 | Unannounced visit | 3 violations cited |
| Oct 21, 2025 | Unannounced visit | 8 violations cited |
| Aug 6, 2025 | Unannounced visit | No violations cited |
| Jul 2, 2025 | Unannounced visit | No violations cited |
| Jun 30, 2025 | Announced visit | No violations cited |
| Jun 25, 2025 | Unannounced visit | No violations cited |
| May 6, 2025 | Unannounced visit | No violations cited |
| May 5, 2025 | Unannounced visit | No violations cited |
| Apr 28, 2025 | Unannounced visit | 2 violations cited |
| Apr 28, 2025 | Unannounced visit | No violations cited |
| Apr 24, 2025 | Unannounced visit | 3 violations cited |
| Mar 19, 2025 | Unannounced visit | No violations cited |
| Mar 11, 2025 | Unannounced visit | 3 violations cited |
| Mar 7, 2025 | Unannounced visit | No violations cited |
| Jan 15, 2025 | Unannounced visit | No violations cited |
| Nov 7, 2024 | Unannounced visit | No violations cited |
| Oct 24, 2024 | Unannounced visit | No violations cited |
| Sep 10, 2024 | Unannounced visit | 5 violations cited |
| May 8, 2024 | Unannounced visit | 1 violation cited |
| Nov 7, 2023 | Unannounced visit | 4 violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Feb 19, 2021.
- Licensed for 185 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 26001541.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: The Sunshine House, Inc. - N.C..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 44.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Tiny Town Day Care | 1 |
| First Steps Childcare & Learning Center | 10 |
| Pamper, Hugs & Luv’s Learning Center, Inc. | 2 |
| The Sunshine House, Inc. #149 This child care provider | 44 |
| Gallberry Farm Prime Time | 0 |
| Rockfish Prime Time | 0 |
| C. Wayne Collier Prime Time | 1 |
| Children Around the World (Fcc) | 4 |
| Pamper, Hugs & Luv’s Afterschool Facility | 1 |
| First Steps Childcare & Learning Center - B | 2 |
| C. Wayne Collier Elementary | 1 |
| Gallberry Farm Elementary | 5 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.