First Steps Childcare & Learning Center

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One Staff did not have an approve CPR training from an approved organization within 90 days of hire.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 29, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff did not have First Aid Training from an approved organization with in 90 days of hire.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 29, 2025. Correction verified: by a letter from the provider.

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator did not have a current ITS-SIDS training on file. Training certificate expired 9/14/2023.”

Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2025. Correction verified: by a letter from the provider.

Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center.

“During a complaint investigation, it was determined through file reviews that a parent did not have written instructions for a child’s dietary needs while allergy testing documentation was pending from the child’s doctor. During today’s visit, I was informed that the child is no longer enrolled at the facility.”

Rule Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center.. Corrected during the inspection.

Food required for any special diet was not provided by parent or center.

Rule Food required for any special diet was not provided by parent or center.. Corrected during the inspection.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In Space #2, two aerosol cans containing air freshener spray were stored on a shelf in an unlocked cabinet, below five feet from the finished floor. When it was brought to the teacher’s attention, she immediately locked the cabinet.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Children used space that was not approved.

“It was stated that a child was taken into the kitchen while a staff prepared sanitation solution. This was corrected. No children were observed in the kitchen during today’s visit and the provider stated that a procedure has been put in place to ensure it does accrue again.”

Rule Children used space that was not approved.. Corrected during the inspection.

Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.

“It was stated that one child having a soiled diaper had accrue on one occasion. This was corrected by observing staff changing diapers during the visit and by staff completing documentation for the time a child is changed and providing that document to the parents daily.”

Rule Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis.. Corrected during the inspection.

For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.

“It was stated that a child was taken into the kitchen with a staff member while the staff prepared sanitation solution. This was corrected during today’s visit. All children were in an approved space where developmentally appropriate toys and activities were provided.”

Rule For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule.. Corrected during the inspection.

Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities.

“It was stated that one staff member who were responsible for children did take a child in to the kitchen while the staff prepared sanitation solution. This was corrected by the provider putting a procedure in place to ensure it does not happen again.”

Rule Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities.. Corrected during the inspection.