Smile’z Child Care LLC
A child care center in Shelby, North Carolina 28150
515 West Warren St., Shelby, North Carolina 28150. (704) 923-5932.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 9 violations in the last three years
- Jul 292026 the latest visit on record
- 45 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on Jul 29, 2026.
9 violations cited in the last three years, 9 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
9 violations in 3 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 29, 2026: unannounced4 violations
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A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“The off-site permission form for one child four years of age and enrolled on May 4, 2026, did not have documentation available for review of valid dates for permission to participate in off-premises activities.”
-
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
The inspectors’ words, 119 words
“On July 2, 2026, one child two years of age, and enrolled on May 12, 25, was marked present on the classroom attendance record, but there was no documentation available for review on the child being signed in and/or out. On July 7, 2026, one child eighteen months of age and enrolled October 16, 2025, was marked present on the classroom attendance record, but there was no documentation available for review on the child being signed in and/or out. On July 7, 2026, on child four years of age and enrolled on October 19, 2022, was marked present on the classroom attendance record, but there was no documentation available for review on the child being signed in and/or out.”
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For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle.
“A transportation roster was not available for review for seven school-age children traveling on field trips in a second vehicle on June 6th, 11th, 18th, and 25th to City Park and on July 7th and 21st to the Erwin Center, July 9th and 16th to Big E, July 23rd Schile Museum, and v 28th to the Heisman Splash Pad. Documentation available for review of the daily transportation roster was kept in the child care center van that was approved for transportation.”
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The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“In the Outdoor Gross Motor Space, it was observed broken toys/equipment with sharp edges were accessible to children. The broken equipment was a red trike with a cracked seat and dump truck with that had a broken front with jagged edges.”
Mar 20, 2026: unannounced4 violations
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Center did not maintain a record of daily attendance.
“In Space #5, on February 27, 2026, on child six years of age and enrolled on February 28, 2023, was marked absent, but the child’s arrival time was documented as arriving at 3:25pm and the departure time was documented at 4:28pm.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff employed on April 26, 2024, did not have on file and available for review of a current ITS/SIDS certification. The staff member was the lead teacher in Space #2, which is the infant classroom during today’s visit. The staff was caring for one child three months of age.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“In Space #1, on February 27, 2026, on child five years of age and enrolled on February 28, 2023, was marked present on the attendance record, but was not documented on the arrival and departure records for that day.”
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The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
“In Space #2, the safe sleep policy was not posted.”
Aug 25, 2025: unannounced1 violation
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The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.
“On the playground, several black plastic landscaping fabric pieces were torn off and on the ground and were accessible to children.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 29, 2026 | Unannounced visit | 4 violations cited |
| Mar 20, 2026 | Unannounced visit | 4 violations cited |
| Oct 10, 2025 | Unannounced visit | No violations cited |
| Aug 25, 2025 | Unannounced visit | 1 violation cited |
| Aug 6, 2025 | Unannounced visit | No violations cited |
| Jun 4, 2025 | Unannounced visit | No violations cited |
| Apr 24, 2025 | Announced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Aug 6, 2026.
- Licensed for 45 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 23000514.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Smile’z Child Care LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 57 child care providers in Cleveland County, the middle value for violations cited in the last three years was 5; this one had 9.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Smile’z Child Care LLC This child care provider | 9 |
| Little Gems Child Development Center, Inc. | 17 |
| Kids World Child Development Center | 5 |
| Tlc Center | 16 |
| Little Hands of Love Preschool Inc. | 30 |
| Berryland Clubhouse II | 7 |
| Berryland Clubhouse I | 1 |
| Restoration Learning Academy | 11 |
| Little Kings and Queens Child Development Center, | 6 |
| Union Elementary School | 0 |
| Washington Elementary School | 1 |
| Anointed Children Childcare Academy, LLC | 1 |
| Connected Kids Child Development Center | 3 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.