Hearth Record

Tlc Center

A child care center in Shelby, North Carolina 28150

3504 Artee Road, Shelby, North Carolina 28150. (704) 434-6839.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 16 violations in 4 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 DCDEE visits in the last three years, the latest on Jun 2, 2026.

16 violations cited in the last three years, 16 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

16 violations in 4 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.

16 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jun 2, 2026: unannounced4 violations
  • Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.

    “One child one year of age and enrolled on July 21, 2025, one child one year old and nine months of age and enrolled on August 11, 2025, and one child four years of age and enrolled on September 3, 2025, did not have documentation on file and was not available for review a health assessment.”

    Rule Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 16, 2026. Correction verified: by a letter from the provider.

  • Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

    “One child one year of age and enrolled on July 21, 2025, and one child one year old and nine months of age and enrolled on August 11, 2025, did not have documentation on file for available for review of immunization records.”

    Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 16, 2026. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One child one year of age and enrolled on July 21, 2025, one child one year old and nine months of age and enrolled on August 11, 2025, and one child four years of age and enrolled on September 3, 2025, did not have documentation on file and was not available for review a health assessment.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 16, 2026. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One staff employed on June 1, 2026, had documentation for review of an expired TB test. The TB test expired on May 7, 2025. The TB test was older than twelve months.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 16, 2026. Correction verified: by a letter from the provider.

Jun 24, 2025: unannounced8 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. As of June 24, 2025, the child care program had not completed the requirements for establishing the child care program’s account and linking staff to the ABCMS system.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In Space #3, on May 23, 2025, at 1:15pm an infant nine months of age sleep position was not documented. On June 3, 2025, at 1:30pm an infant nine months of age sleep position was not documented. On June 13, 2025, at 12:15pm an infant eleven months of age sleep position was not documented.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

    “Two staff members employed on August 2, 2002, and September 1, 2017, did not have on file available for review a health questionnaire.”

    Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver.

    The inspectors’ words, 233 words

    “In Space #3, on May 27, 2025, at 12:15pm an infant nine months of age first sleep position was documented on the sleep chart as tummy. On May 27, 2025, at 12:15pm an infant ten months of age first sleep position was documented on the sleep chart as tummy. On May 27, 2025, at 12:15pm an infant eleven months of age first sleep position was documented on the sleep chart as tummy. On May 29, 2025, at 12:15pm an infant eleven months of age first sleep position was documented on the sleep chart as tummy. On May 30, 2025, at 12:30pm an infant eleven months of age first sleep position was documented on the sleep chart as tummy. On May 30, 2025, at 12:30pm an infant nine months of age first sleep position was documented on the sleep chart as tummy. On June 4, 2025, at 1:20pm an infant nine months of age first sleep position was documented on the sleep chart as side. On June 4, 2025, at 12:15pm an infant nine months of age first sleep position was documented on the sleep chart as side. On June 4, 2025, at 12:00pm an infant eleven months of age first sleep position was documented on the sleep chart as tummy. On June 5, 2025, at 12:15pm an infant eleven months of age first sleep position was documented on the sleep chart as tummy.”

    Rule Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection documentation on file and available for review was dated June 3, 2025. The fire inspection was received during today’s visit”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

  • Outdoor play area was not enclosed by fence with a minimum height of 4 feet.

    “The top of the fence, less than six feet, was not free from protrusions. On the playground used by children preschool aged, the fence separating the playground from the woods was not secured to the pole. The corner of the fence separating the playground used by children preschool aged and the infant/toddler was not secured to the pole. The fence height on the playground used by preschool aged children measured less than the required four feet.”

    Rule Outdoor play area was not enclosed by fence with a minimum height of 4 feet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.

    “In Space 2, twenty (20) giant foam blocks with a disclaimer stating the approved ages to play with the blocks are for children three years old and older. The classroom had six children two years of age present.”

    Rule Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

    “On the playground used by children preschool aged, the play kitchen has a broken knob, and the dollhouse has a broken section where the gate once hanged that can cause injury to children. The dollhouse is also cluttered and filled with toys that is hazardous. On the playground used by children two and three years of age broken toys were found that can be hazardous to children. The following broken toys found on the playground were magenta sifter lid, green tractor, pink transfer truck, blue container, and a red sifter.”

    Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

Jul 9, 2024: unannounced1 violation
  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Two staff members employed on February 6, 2023, and August 21, 2021, did not have on file and available for review their annual staff evaluation or their staff development plan.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2024. Correction verified: by a letter from the provider.

Jan 3, 2024: unannounced3 violations
  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “On December 2, 2023, one child’s departure time was not documented; on December 12, 2023, one child’s arrival time was not documented; and on December 18, 2023, one child’s arrival time was not documented.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2024. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “The leftover medications were not returned to parents within 72 hours. The following leftover over the counter medications included 2 jars of A+D ointment, 2 bottles of Boogie Zinc Oxide Spray, 1 tube of Parents Choice Diaper Rash Ointment, and 1 tube of Flander Buttocks Ointment.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2024. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In the hallway bathroom, the cabinet under the diaper changing station was unlocked and accessible to children two years of age and older. The following over the counter medications were accessible to children 2 jars A+D ointment, 2 bottles of Boogie Zinc Oxide Spray, 1 tube of Parents Choice Diaper Rash Ointment, and 1 tube of Flander Buttocks Ointment.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

All 5 visits on record
Visits on record
DateVisitWhat the record says
Jun 2, 2026Unannounced visit4 violations cited
Dec 16, 2025Announced visitNo violations cited
Jun 24, 2025Unannounced visit8 violations cited
Jul 9, 2024Unannounced visit1 violation cited
Jan 3, 2024Unannounced visit3 violations cited

Is it licensed?

  • Child Care Center, holding a Three Star Center License since Jun 27, 2019.
  • Licensed for 36 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 23000261.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Tlc Center of Cleveland County, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 57 child care providers in Cleveland County, the middle value for violations cited in the last three years was 5; this one had 16.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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