Tender Care Child Development Center
A child care center in Hickory, North Carolina 28602
3375 NC Hwy 127s, Hickory, North Carolina 28602. (828) 294-3636.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 9 violations in the last three years
- Apr 12026 the latest visit on record
- 156 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Apr 1, 2026.
9 violations cited in the last three years, 9 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
9 violations in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Apr 1, 2026: announced2 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member with a date of employment of 12/08/2025 was not listed on the facility ABCMS staff roster. Therefore, DCDEE was not notified within five business days of the employment.”
-
All equipment and furnishings were not in good repair.
“On the playground designated for use by children two through twelve years of age, the rubber coating on the steel steps of composite structure was peeling and cracking.”
Jun 17, 2025: unannounced2 violations
-
Rule violated (DCDEE’s description below)
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. n Space 5, multiple opened plastic diaper wipe bags were stored in a dishpan on an open and unlocked shelf in the diaper-changing table and in individual diaper supply cubbies which were both below five feet.”
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Written permission was not given by parent for child to participate in aquatic activity.
“The signed and dated written permission statement from parents of thirteen out of sixteen school-age children giving permission for the children to participate in aquatic activities was not updated annually.”
Dec 11, 2024: unannounced2 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 5, one aerosol can of Lysol Disinfecting spray was stored unlocked on a shelf in the classroom.”
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Parent’s medication authorization did not include required information.
“In Space 2, one emergency medication connected to a medical action plan did not have a permission to administer form on file.”
Jul 10, 2024: unannounced2 violations
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A safe indoor and outdoor environment was not provided for the children.
“A seven-month-old child sustained marks and bruises and staff was unable to provide an explanation.”
-
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“A staff member did not complete an incident report when an eight-month-old sustained a red mark and a bruise on the arm.”
Jun 19, 2024: unannounced1 violation
-
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In Space 3, one permission to administer form for a topical ointment did not include the information for when to apply the medication. In Space 8, one permission to administer form for a sunscreen did not include the name of the sunscreen and the amount of sunscreen to be administered.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 1, 2026 | Announced visit | 2 violations cited |
| Nov 24, 2025 | Unannounced visit | No violations cited |
| Jun 17, 2025 | Unannounced visit | 2 violations cited |
| Dec 11, 2024 | Unannounced visit | 2 violations cited |
| Sep 12, 2024 | Unannounced visit | No violations cited |
| Jul 10, 2024 | Unannounced visit | 2 violations cited |
| Jun 19, 2024 | Unannounced visit | 1 violation cited |
| Jan 4, 2024 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Dec 18, 2018.
- Licensed for 156 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 1855145.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Tendercare Child Development Center, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 9.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Tender Care Child Development Center This child care provider | 9 |
| Martha’s Day Care Home | 3 |
| The Sandbox | 9 |
| Little Lambs Childcare | 7 |
| Southwest Primary Preschool | 20 |
| Mt. View Elementary Preschool | 8 |
| Footsteps Child Care Center, LLC | 13 |
| Little Lambs Childcare #2 | 1 |
| Bizzee Bit’s Home Childcare | 0 |
| Quest at Mountain View Elementary | 6 |
| Hart and Soul Child Development Center | 0 |
| La Vie Christian Academy | 7 |
| Longview Elementary Prek | 9 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.