Hearth Record

Southwest Primary Preschool

A child care center in Hickory, North Carolina 28602

1580 32nd Street SW, Hickory, North Carolina 28602. (828) 324-8884.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 9 violations in 3 months of the last 36. Last cited Oct 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 DCDEE visits in the last three years, the latest on Sep 29, 2026.

20 violations cited in the last three years, 20 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

9 violations in 3 months of the last 36. Last cited Oct 2025. The last 3 years, to Nov 3, 2026.

9 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 10, 2025: unannounced4 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. DCDEE was not notified within five business days of employment when the ABCMS staff roster was established. Three staff members with dates of employment of 10/23/2023, 08/12/2024, and 09/20/2024 currently employed by the facility were not listed on the facility’s ABCMS staff roster.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 20, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was dated September 18, 2025, and received during today’s visit rather than within one week of the inspection as required.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “One staff member with a date of employment of 08/12/2024 had a CBC qualification letter on file dated 07/31/2020 which had expired on 07/31/2025.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2025. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “A shelter-in-place drill completed in May 2025 which would make the next emergency drill due to be completed in August 2025. No emergency drill was completed in August 2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2025. Correction verified: by a letter from the provider.

Apr 10, 2025: unannounced2 violations
  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “A monthly playground inspection form was missing for November 2024.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 16, 2025. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “A shelter-in-place drill was completed on 10/17/2025. A shelter-in-place or lockdown drill was due to be completed in January 2025 but was not completed. A lockdown drill was completed on 04/09/2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 16, 2025. Correction verified: by a letter from the provider.

Nov 7, 2024: unannounced3 violations
  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “In Space 2, a charging tower was stored on top of a counter below five feet with seven electrical outlets left uncovered.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In Space 1, emergency medication was stored in a ready-to-go bag placed on a hook on the wall that allowed the bottom of the bag to hang below five feet.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

    “In Space 2, no allergy list was posted in the classroom.”

    Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Corrected during the inspection.

Nov 14, 2023: unannounced11 violations
  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “Two Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statements signed and dated by the parents did not include the date of enrollment and/or the date the policy was given and explained to the parent.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/14/2023 has not completed CPR training within 90 day days of employment.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/14/2023 has not completed first aid training within 90 day days of employment.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One staff member with a date of employment of 08/14/2023 did not have a medical report on file prior to employment. The staff medical report was dated 09/23/2023 and was in the staff file. The medical report was completed and on file prior to today’s visit.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Corrected during the inspection.

  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “In Space 1, the arrival times for two children were not recorded at the time of arrival. The teacher recorded the arrival times for these two children.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One child did not have a medical exam or health assessment documented and on file within 30 days of enrollment. The teacher had documentation from the parent stating a doctor appointment was scheduled for 11/20/2023.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One staff member with a date of employment of 08/14/2023 did not have a TB screening form or negative results of TB on file prior to employment. The TB screening form was dated 09/23/2023 and was in the staff file. The TB screening form was completed and on file prior to today’s visit.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Corrected during the inspection.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was dated 03/16/2023 but was not received until 05/04/2023. The fire inspection was received prior to today’s visit.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

  • Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.

    “Three discipline policy acknowledgement statements signed and dated by the parents did not include the date of enrollment.”

    Rule Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

  • The health assessment did not include a dental screening.

    “Two children did not have dental screenings on file. The health examines documented on the school health screening forms were completed within 30 days but documentation of dental screenings were not on file.”

    Rule The health assessment did not include a dental screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

  • The health assessment did not include a vision screening.

    “One child did not have a vision screening on file. The health examine documented on the school health screening form was completed within 30 days but a vision screening was not documented on the form.”

    Rule The health assessment did not include a vision screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

All 7 visits on record
Visits on record
DateVisitWhat the record says
Sep 29, 2026Unannounced visitNo violations cited
Apr 28, 2026Unannounced visitNo violations cited
Oct 10, 2025Unannounced visit4 violations cited
Apr 10, 2025Unannounced visit2 violations cited
Nov 7, 2024Unannounced visit3 violations cited
Apr 24, 2024Unannounced visitNo violations cited
Nov 14, 2023Unannounced visit11 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Nov 18, 2024.
  • Licensed for 36 children, ages 3 through 5.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 18000358.
  • Restriction: Other - Certified Developmental Day Program, Meets enhanced ratios minus one child per group.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Hickory Public Schools.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 20.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.