Southwest Primary Preschool
A child care center in Hickory, North Carolina 28602
1580 32nd Street SW, Hickory, North Carolina 28602. (828) 324-8884.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 20 violations in the last three years
- Sep 292026 the latest visit on record
- 36 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 DCDEE visits in the last three years, the latest on Sep 29, 2026.
20 violations cited in the last three years, 20 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
9 violations in 3 months of the last 36. Last cited Oct 2025. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 10, 2025: unannounced4 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. DCDEE was not notified within five business days of employment when the ABCMS staff roster was established. Three staff members with dates of employment of 10/23/2023, 08/12/2024, and 09/20/2024 currently employed by the facility were not listed on the facility’s ABCMS staff roster.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was dated September 18, 2025, and received during today’s visit rather than within one week of the inspection as required.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One staff member with a date of employment of 08/12/2024 had a CBC qualification letter on file dated 07/31/2020 which had expired on 07/31/2025.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place drill completed in May 2025 which would make the next emergency drill due to be completed in August 2025. No emergency drill was completed in August 2025.”
Apr 10, 2025: unannounced2 violations
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“A monthly playground inspection form was missing for November 2024.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place drill was completed on 10/17/2025. A shelter-in-place or lockdown drill was due to be completed in January 2025 but was not completed. A lockdown drill was completed on 04/09/2025.”
Nov 7, 2024: unannounced3 violations
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In Space 2, a charging tower was stored on top of a counter below five feet with seven electrical outlets left uncovered.”
-
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In Space 1, emergency medication was stored in a ready-to-go bag placed on a hook on the wall that allowed the bottom of the bag to hang below five feet.”
-
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.
“In Space 2, no allergy list was posted in the classroom.”
Nov 14, 2023: unannounced11 violations
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A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“Two Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement statements signed and dated by the parents did not include the date of enrollment and/or the date the policy was given and explained to the parent.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 08/14/2023 has not completed CPR training within 90 day days of employment.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 08/14/2023 has not completed first aid training within 90 day days of employment.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff member with a date of employment of 08/14/2023 did not have a medical report on file prior to employment. The staff medical report was dated 09/23/2023 and was in the staff file. The medical report was completed and on file prior to today’s visit.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“In Space 1, the arrival times for two children were not recorded at the time of arrival. The teacher recorded the arrival times for these two children.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“One child did not have a medical exam or health assessment documented and on file within 30 days of enrollment. The teacher had documentation from the parent stating a doctor appointment was scheduled for 11/20/2023.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One staff member with a date of employment of 08/14/2023 did not have a TB screening form or negative results of TB on file prior to employment. The TB screening form was dated 09/23/2023 and was in the staff file. The TB screening form was completed and on file prior to today’s visit.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was dated 03/16/2023 but was not received until 05/04/2023. The fire inspection was received prior to today’s visit.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“Three discipline policy acknowledgement statements signed and dated by the parents did not include the date of enrollment.”
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The health assessment did not include a dental screening.
“Two children did not have dental screenings on file. The health examines documented on the school health screening forms were completed within 30 days but documentation of dental screenings were not on file.”
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The health assessment did not include a vision screening.
“One child did not have a vision screening on file. The health examine documented on the school health screening form was completed within 30 days but a vision screening was not documented on the form.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 29, 2026 | Unannounced visit | No violations cited |
| Apr 28, 2026 | Unannounced visit | No violations cited |
| Oct 10, 2025 | Unannounced visit | 4 violations cited |
| Apr 10, 2025 | Unannounced visit | 2 violations cited |
| Nov 7, 2024 | Unannounced visit | 3 violations cited |
| Apr 24, 2024 | Unannounced visit | No violations cited |
| Nov 14, 2023 | Unannounced visit | 11 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Nov 18, 2024.
- Licensed for 36 children, ages 3 through 5.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 18000358.
- Restriction: Other - Certified Developmental Day Program, Meets enhanced ratios minus one child per group.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Hickory Public Schools.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 20.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Martha’s Day Care Home | 3 |
| The Sandbox | 9 |
| Little Lambs Childcare | 7 |
| Southwest Primary Preschool This child care provider | 20 |
| Mt. View Elementary Preschool | 8 |
| Footsteps Child Care Center, LLC | 13 |
| Little Lambs Childcare #2 | 1 |
| Bizzee Bit’s Home Childcare | 0 |
| Quest at Mountain View Elementary | 6 |
| Hart and Soul Child Development Center | 0 |
| La Vie Christian Academy | 7 |
| Longview Elementary Prek | 9 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.