The Christine Avery Learning Center - Valley
A child care center in Swannanoa, North Carolina 28778
235 Old US 70 Hwy, Swannanoa, North Carolina 28778. (828) 785-8039.
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The short answer
- 34 violations in the last three years
- Sep 212026 the latest visit on record
- 50 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 DCDEE visits in the last three years, the latest on Sep 21, 2026.
34 violations cited in the last three years, 34 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
34 violations in 7 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 21, 2026: unannounced2 violations
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All equipment and furnishings were not in good repair.
“Outdoors, chipping paint was present on the see saw metal handle, and rust was showing on the metal handle of the rocking horse.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Space 1, two (2) electrical outlet on a power strip on top of the paper towel holder uncovered. Space 4, one (1) electrical outlet was uncovered.”
Mar 6, 2026: unannounced15 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the six (6) staff, that are hired at The Christine Avery Learning Center Valley.”
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“Space 2, two (2) medications had permission to administer medication form that was blank and not signed off by the parent authorizing medication to be administered.”
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A safe indoor and outdoor environment was not provided for the children.
“Outdoors, chipping paint and rust showing on the see saw, along with potential pinch hazards on the plastic seats. The black felt barrier beneath the rubber mulch was exposed creating a tripping hazard on the infant/toddler playground”
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A violation was found for which there is no item number.
“Employee purses and other personal effects shall be kept out of reach of children. Space 4, staff pocketbook was located under the sink accessible to children.”
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All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.
“Space 1, one (1) child was in their crib drinking a bottle while laying on their back, and another child had a bottle laying in their crib with them.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Space 4, disinfecting wipes located under the sink accessible to the children.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“Space 1, safe sleep charts were not completed for four (4) children that were present on 3/5/2026.”
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Center staff did not comply with the safe sleep policy.
“Space 1, one (1) child was in their crib laying on a boppy pillow.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“Space 2, the arrival/departure sign-in and out sheet was not completed for two (2) children. Space 3, the arrival/departure sign-in and out sheet was not completed for one (1) child who came in late.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Staff member hired 7/17/2025 as a substitute who worked four (4) weeks during the summer and then once a month until hired full time on 1/5/2026. The staff member had a medical report on file that addressed other areas of concern but was not considered physical. Staff member hired 4/8/2025 had a medical report on file that addressed other areas of concern but was not considered physical.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Space 2, One (1) Destin form expired 2/25/2026. Space 3, Tylenol and Desitin onsite for a child that no longer attends the facility. Space 3, one (1) emergency medication permission to administer medication form was dated 10/3/2025 to 10/3/2025 and was not returned to the parent. Space 4, Three (3) topical creams were expired and was not discarded or returned to the parents.”
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Parent’s medication authorization did not include required information.
“Space 1, one (1) diaper cream permission to administer medication form was missing the dose and dates to administer the medication. Space 2, One (1) Little Journey diaper cream was missing the dates to administer the medication.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Space 1, Plastic diaper packaging that can be easily torn was accessible to the children. Space 2, plastic diaper and wipe packing below five (5) feet accessible to children.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Staff member hired 7/17/2025 and staff member hired 11/20/2024 Recognizing and responding to suspicions of child maltreatment certificate was not on file for review.”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“Space 3, one (1) Asthma Action Plan was dated 2/20/2025 and was not updated annually.”
Oct 14, 2025: unannounced2 violations
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Incident logs were not completed and maintained as required.
“One (1) incident from 9/19/2025 for a two-year-old child that was bitten was not logged on the incident log.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“Ten (10) incident reports dated from March 28, 2025, to September 16, 2025, did not have a parent signature or initials indicating the parent declined the incident report”
Mar 26, 2025: unannounced4 violations
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A safe indoor and outdoor environment was not provided for the children.
“While monitoring outdoors, I observed the plastic black mulch barrier exposed on the infant and one year old playground creating a potential trip hazard.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #1, one (1) bottle of zep cleaner was located unlocked on top of the refrigerator.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“In space #1, While monitoring the classroom, I observed that the sleep check charts have not been completed since 3/19/2024.”
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Center did not maintain a record of daily attendance.
“Daily attendance was not completed for 3/25/2025 and 3/26/2025.”
Jul 1, 2024: unannounced6 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A bottle of toilet cleaner was located in an unlocked cabinet under the sink in space #4, the classroom with three through five year old children.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
The inspectors’ words, 121 words
“A Boudreaux’s Butt Paste had expired in February 2024 and was located in space #1, the classroom with infant and one year old children. An Aquaphor ointment had expired in May 2024 that was located in space #3, the classroom with two and three year old children. There were two (2) Aquaphor’s ointments for two (2) different children located in space #3, the classroom with two and three year old children, that had expired medication authorization forms on file with an expiration date of 6/12/24. There was a Cortisone Eczema Diaper Rash Cream located in space #3, the classroom with two and three year old children, that had an expired medication authorization form on file with an expiration date of 4/12/24.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Children’s Motrin, reported to belong to a staff member and not an enrolled child, was located on a shelf above five feet and not in a locked container in space #4, the classroom with three through five year old children.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last documented monthly playground inspection that could be located during the visit was dated 5/8/24. A monthly playground inspection was not documented as being completed for the month of June 2024.”
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Parent’s medication authorization did not include required information.
“A Parent’s Choice Diaper Rash Ointment located in space #3, the classroom with two and three year old children, had a medication authorization form on file that was not signed or dated by the parent. A Boudreaux’s Butt Past located in space #3, the classroom with two and three year old children, did not have a medication authorization form on file.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“Outdoor space #1, the playground for three through five year old children, had areas within the required fall zone of the anchored equipment that measured between one (1) and five (5) inches of rubber mulch. Outdoor space #2, the playground for two and three year old children, had areas within the required fall zone of the anchored equipment that measured between two (2) and five (5) inches of rubber mulch.”
May 22, 2024: unannounced1 violation
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The depth of the loose surfacing was not based on critical height of the equipment.
“Outdoor space #1 had areas within the required fall zone of the anchored equipment that measured between three and five inches of rubber mulch. Outdoor space #2 had areas within the required fall zone of the anchored equipment that measured between three and four inches of rubber mulch.”
Mar 6, 2024: unannounced4 violations
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“One (1) child was not signed in with an arrival time in space #3, the classroom with two and three year old children. One (1) child was not signed in with an arrival time in space #4, the classroom with three through five year old children.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“The spring rocker on outdoor playground space #3 has peeling paint on the handle. There was a metal, rusty trash can in the bathroom of space #3.”
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Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“Foam rubber blocks were located in space #3, the classroom with two and three year old children.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“The stationary equipment on outdoor spaces #2 and #3 had rubber mulch that measured less than the required six inches based on the critical height of the equipment (5 feet or less). The areas around the slide exits had less than one inch of rubber mulch. The mulched areas around the fall zone area of the equipment, excluding the slide exits measured as low as two inches.”
All 9 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 21, 2026 | Unannounced visit | 2 violations cited |
| Mar 6, 2026 | Unannounced visit | 15 violations cited |
| Dec 5, 2025 | Announced visit | No violations cited |
| Oct 14, 2025 | Unannounced visit | 2 violations cited |
| Mar 26, 2025 | Unannounced visit | 4 violations cited |
| Jul 1, 2024 | Unannounced visit | 6 violations cited |
| May 22, 2024 | Unannounced visit | 1 violation cited |
| Mar 6, 2024 | Unannounced visit | 4 violations cited |
| Jan 4, 2024 | Announced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Aug 1, 2024.
- Licensed for 50 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000948.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: The Christine Avery Learning Center, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 34.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| W D Williams Elementary Head Start | 7 |
| YMCA W.d. Williams Afterschool | 17 |
| The Little People’s Place | 16 |
| Creative Village Child Care | 31 |
| The Christine Avery Learning Center - Valley This child care provider | 34 |
| West Asheville Baptist Early Learning Center | 16 |
| Asheville Jewish Community Center | 87 |
| Annette’s Day Care | 25 |
| Tammy Pratt Day Care Home | 3 |
| Rainbow Community School | 28 |
| Sand Hill-Venable Elementary Head Start | 5 |
| Leicester Elementary School Headstart | 0 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.