West Asheville Academy
A child care center in Asheville, North Carolina 28806
17 Brownwood Avenue, Asheville, North Carolina 28806. (828) 505-0079.
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The short answer
- 60 violations in the last three years
- Oct 202026 the latest visit on record
- 40 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 DCDEE visits in the last three years, the latest on Oct 20, 2026.
60 violations cited in the last three years, 60 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
60 violations in 7 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 13, 2026: unannounced2 violations
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Children’s records were not made available for review.
“One (1) child, who was four (4) years of age, were present in space #3. The child was a staff member’s child, and he/she was present due to his/her child care center being closed.”
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Enhanced staff/child ratios and group sizes were not met.
“Approximately five (5) minutes around 10:20 am, one (1) staff member was responsible for a group of eight (8) children, one (1) to two (2) years of age in space #2.”
Apr 30, 2026: unannounced1 violation
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Biscuits, apple sauce and milk were served for breakfast while frosted mini wheats, blueberries and milk were listed on the menu. The substitutions were not recorded prior to serving children.”
Apr 21, 2026: unannounced17 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“Medication authorization form contained physician’s signature but not the parent’s signature for Albuterol in space #1. The medication record indicated that it was administered on 10/7/25 at 11:45 am and 10/8/25 at 11:15 am.”
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A safe indoor and outdoor environment was not provided for the children.
“Baby food Sweet Potato with expiration date of November 20, 2025, was served to an infant in space #1. There were multiple packets of Gerber baby food products that were expired stored in the cabinet by the entrance door in space #1.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A bottle of Clorox Clean-up Multi-Surface Cleaner + Bleach was stored on the top shelf above the sink in space #1.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“Action plan for Albuterol Sulfate in space #1 was not on file.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“One (1) child who was present in space #1 was not signed in with arrival time.”
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Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
The inspectors’ words, 106 words
“A staff member who was hired on 2/6/26 did not review the following topics during first two (2) weeks of employment: Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301. Adequate supervision of children in accordance with 10A NCAC 09 .1801. Information regarding prevention of shaken baby syndrome and abusive head trauma and child maltreatment. prevention and control of infectious disease, including immunizations. A staff member who was hired on 3/16/26 did not review the following topics: Information regarding prevention of shaken baby syndrome and abusive head trauma and child maltreatment. prevention and control of infectious disease, including immunizations.”
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Enhanced staff/child ratios and group sizes were not met.
“Between 9:08 am and 9:20 am, one (1) staff member was left with six (6) children aged 0-1 at multiple occasions while the other staff member left space #1 to answer the door. The program follows enhanced staff/child ratios.”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“Today, bagel with cream cheese, sliced pears and milk were served for breakfast while English muffin, eggs, peanut butter and milk were listed on the menu. Substituted items were not written on the menu prior to serving children.”
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Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated.
“Out of six (6) beverage containers in the refrigerator in space #1, two (2) of them were labeled with children’s names and dates - one (1) dated 4/21/26 and the other dated 4/16/26.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“The authorization form for two (2) diaper creams expired but the creams were not discarded or returned home. Destin diaper cream for a child in space #1 expired on 4/8/26, and Zinc Oxide Ointment for a child in space #1 expired on 3/17/26.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“The medication authorization form for Albuterol did not contain parent signature and date.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“The orientation form for a staff member hired on 2/6/26 did not have any hours spent on each topic documented. The provider section was also undocumented.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“TB form for a staff members with an employment date of 3/16/26 did not have a health professional’s signature, printed name, location and date. Additionally, consent signature for accurate information was also not signed and dated.”
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Parent’s medication authorization did not include required information.
“Two (2) medications did not have parent authorization form on file - 1. A+D Prevent and Heat 2. Maty’s Baby Multi-purpose ointment. Both medications were maintained in space #1.”
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Rule violated (DCDEE’s description below)
The inspectors’ words, 97 words
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/or the medical report was older than 12 months. The medical statement for a staff member with an employment date of 3/16/26 did not have a correct health care professional’s name and was missing contact information. The name of health care professional was written “Mayhec” and the signature looked like a scribble, and the address and phone number was not filled out.”
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Staff/child ratios applicable to a classroom, were not posted in each classroom.
“Staff/child ratio was not posted in space #3.”
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The child care environment was not smoke and/or tobacco free.
“When a parent/guardian picked up a child, he/she had a purple vape device on his/her hands while standing outside of entrance door.”
Mar 5, 2026: unannounced9 violations
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A current activity plan was not posted for each group of children for reference.
“The lesson plan was posted and dated 2/16–2/20/26 in space #1. Lesson plan was posted and dated 1/5/26 – 1/9/26 in space #2. Lesson plan was posted and dated 1/2/26 – 1/16/26 in space #3.”
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A safe indoor and outdoor environment was not provided for the children.
“Weighted blankets were used for two (2) children - aged four (4) and two (2) years old during nap time during today’s visit. additionally, one (1) who was twenty-three (23) month of age, were observed to use infant bouncer in space #1.”
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All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair.
“The circular rug in space #3 was stained, and debris was observed on the rug.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“One (1) child, who was four (4) years of age, in space #1 with a seizure disorder, did not have action plan on file.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“Three (3) children did not have arrival time documented for 2/20/26. Two (2) children did not have departure time documented for 2/24/26. Attendance record with arrival and departure time was not found for 2/27/26.”
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For children under three years of age, an open area that allows freedom of movement was not available, both indoors or outdoors.
“A large table was placed in the middle of the room and occupied most of the open space in space #1 with infants and children who were one (1) year of age. Due to the placement of the table, another child climbed over the child in the infant bouncer to reach the other side of the room. Additionally, when one (1) child pushed a toy cart, the child was only able to move the cart approximately 1.5 feet due to the limited space available.”
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Outdoor play equipment was not age and developmentally appropriate.
“HQBB tricycles with critical height of approximately fifteen (15) inches were offered to children as young as two (2) years old. Based on the information obtained on the website, yellow HQBB tricycles were for children ages three (3) to eight (8) years of age.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“Feeding plan for one (1) child with birth date of 7/11/25 was not signed by the parent.”
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Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.
“A pretend asparagus in space #3 was not removed after a child put it in the mouth.”
Nov 4, 2025: unannounced14 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff members were listed on the center’s roster on the ABCMS system.”
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A current activity plan was not posted for each group of children for reference.
“In space #2, the posted activity plan was dated for 10/27/25 - 10/31/25.”
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A safe indoor and outdoor environment was not provided for the children.
“In space #2, one (1) child’s face was covered by his/her blanket.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A can of Lysol aerosol spray was next to faucet for a sink by the changing table in space #1.”
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All staff records, except financial records, were not made available for review.
“One (1) staff member’s record were not available for review. The staff was initially hired in 2009, left in 2023 and returned in 2024. Due to lack of documents, exact date of employment was not determined.”
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Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.
“In space #1, three (3) cribs were places right next to each other with no spaces among them. In space #3, two (2) cots in the housekeeping area were nine (9) inches apart.”
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Children’s records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child.
“A record of immunization was not in one (1) child’s file.”
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Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“Six (6) children were signed in when there were seven (7) children in space #1 - one (1) child’s arrival time was not recorded. There were twelve (12) children while thirteen (13) children were signed in for space #3 - one (1) left before 9 am, but the time was not recorded.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“The refrigerator temperature was fifty-two (52) degrees in space #1.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
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The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.
“There were litter on the young children’s playground including plastic cups, candy wrappers, and a broken plastic piece.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“Three (3) feeding plans were not signed by the parents in space #1.”
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The written feeding plan was not modified as the child’s needs changed.
“The feeding plans were not updated as children’s needs changed Per interview, a staff member stated that eight (8) children out of nine (9) enrolled are on regular food. However, three (3) children’s feeding plans were not modified to reflect the changes.”
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Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty.
“In space #3, seven (7) children and one (1) staff member sat at a table. One (1) was eating breakfast (waffles, syrup, pineapples and milk) and six (6) other children were playing with paper, crayons, baby dolls, pretend food, toy vehicles and pretend animals on the same table. The child who had breakfast cleaned the plate, sat at the table and played with other children. The table was not cleaned before or after.”
Nov 15, 2024: unannounced8 violations
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Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.
“A child’s hand wash not washed after diaper change in space #1.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Aquaphor Healing Ointment Baby for a child expired in September, 2024 in space #1.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #1, two (2) Nystatin creams were maintained in a plastic shoe-box container in the cubby above five (5) feet along with other over-the-counter diaper creams.”
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Parent’s medication authorization did not include required information.
“The medication authorization for Dentin in space #2 was dated 5/12/23.”
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Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.
“Three packs of napkins (Smart & Simple, Great Value, Kirkland) were stored on top of the cabinet by the entrance door in space #1.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Last lockdown drill was completed on 5/3/24.”
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Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items.
“Staff member did not wash hands after changing a child’s diaper in space #1.”
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The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.
“A feeding plan in space #1 was posted but not signed by the parent.”
Aug 8, 2024: announced3 violations
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Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“A three-year-old child from space #3 was taken to space #2 for diaper change. The teacher from #3 left the three-year-old child from space #3 with a teacher in space #2. At the time of the incident, there were one (1) teacher with three (3) children, one-to-two years of age, were present in space #2.”
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Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.
“Per interview, a child, one (1) year of age, in space #1 is not served milk due to parent preference. No notes has been obtained.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“I observed some prohibited items in space #2 and #3. In space #2, there were a grocery bag, a packet of Hersey’s chocolate package and a bag of large marshmallows on top of the shelf with height of approximately thirty-six (36) inches. The marshmallows are cylinder shape with 1 ¼ inch diameter. In space #3, there were counting toy with cars and pretend people. The people toy was ¾ inches in diameter, ¾ and two (2) inches long.”
May 14, 2024: unannounced6 violations
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A current activity plan was not posted for each group of children for reference.
“This week’s activity plan was not posted in space #1. Lesson plan posted in space #2 was dated 5/6/24 - 5/10/24”
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A current schedule was not posted for each group of children for reference.
“No schedule was posted in space #1.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“There were no arrival time logged for five (5) children present at 9:20 am in space #1.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“Nystatin was stored with other diaper cream in space #1.In space #2, a diaper creams in a tool box was maintained on the shelf at approximately forty-one (41) inches high.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“Member’s Mark paper Plate in plastic bag was stored on the shelf at approximately thirty-four (34) inches high in space #2. On the same shelf five (5) mini candy bars and one (1) Austin Cheddar Cheese crackers were stored.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“The staff member hired on 1/15/24 did not complete the training within ninety (90) days of employment.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 20, 2026 | Announced visit | No violations cited |
| May 22, 2026 | Unannounced visit | No violations cited |
| May 13, 2026 | Unannounced visit | 2 violations cited |
| May 12, 2026 | Unannounced visit | No violations cited |
| Apr 30, 2026 | Unannounced visit | 1 violation cited |
| Apr 21, 2026 | Unannounced visit | 17 violations cited |
| Mar 5, 2026 | Unannounced visit | 9 violations cited |
| Nov 4, 2025 | Unannounced visit | 14 violations cited |
| Nov 15, 2024 | Unannounced visit | 8 violations cited |
| Aug 20, 2024 | Unannounced visit | No violations cited |
| Aug 8, 2024 | Announced visit | 3 violations cited |
| May 14, 2024 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Apr 6, 2018.
- Licensed for 40 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000741.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: West Asheville Academy, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 60.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| West Asheville Baptist Early Learning Center | 16 |
| Rainbow Community School | 28 |
| Sand Hill-Venable Elementary Head Start | 5 |
| Regent Park Early Childhood Development Center, in | 11 |
| YMCA West Buncombe Afterschool | 21 |
| YMCA Sandhill-Venable Afterschool | 13 |
| West Asheville Academy This child care provider | 60 |
| Johnston Elementary Head Start | 9 |
| Hall Fletcher Pre-K | 7 |
| Shema | 19 |
| Evolve Early Learning | 22 |
| Kids Cove Learning Center | 20 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.