Ribbons & Bows Daycare II
A licensed child care center in Newport, Delaware 19804
22 West Market Street, Newport, Delaware 19804. (302) 999-1855.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
2 visits with violations in the last three years, the latest on Mar 12, 2026; Delaware doesn’t list visits that found nothing.
3 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
3 violations in 2 months of the last 36. Last cited Mar 2026. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
Mar 12, 2026: unannounced Full Compliance Review1 violation
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Indoor Space
“Small Steps needs paint on the blue wall. -chipped paint.”
Mar 12, 2025: unannounced Full Compliance Review2 violations
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Child Files
“Ensure child files are complete. Child #2 needs an infant feeding statement. Child #7 needs blood lead results”
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Emergency Planning
“Ensure monthly fire drills are conducted and documented. Send proof of January and February fire drill to OCCL.”
All 2 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 12, 2026 | Unannounced Full Compliance Review | 1 violation cited |
| Mar 12, 2025 | Unannounced Full Compliance Review | 2 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 12 years.
- Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
- Delaware lists it as: Profit.
- Licence number 847022.
- Capacity: 74 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 6 complaint investigations in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (3), Substantiated (2), no result yet (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Feb 4, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | On December 19, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of not following accident /injury policy and not following sanitation requirements. An investigation was begun on January 6, 2026, and concluded on January 26, 2026. There is no evidence to substantiate this complaint for not following accident/injury policy and not following sanitation requirements. Based on observations during a facility visit, staff interviews, and a review of documentation, sanitation requirements and the accident/injury policy were followed. |
| Jul 7, 2025 | OCCL Standards Complaint: Substantiated | : On June 11, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, incorrect staff-to-child ratios, improper combining of ages, failing to provide an injury report, failing to notify parent immediately of a serious injury, lack of cleanliness of indoor space, and staff participating in personal activities while providing care for children. An investigation began on June 13, 2025, and concluded on June 26, 2025. This complaint is substantiated for failing to notify the parent/guardian of a serious or potentially serious injury immediately after providing first aid. Any impact or injury to a child s face or head is considered a serious injury. Staff were aware of a head injury to Child #1 but did not notify the family until pickup time. Based on interviews with staff, a walkthrough of the center and classrooms, a review of video footage, and a review of documents, there is no evidence to substantiate this complaint for lack of supervision, incorrect staff-to- child ratios, improper combining of ages, failing to provide an injury report, lack of cleanliness of indoor space, or staff participating in personal activities while providing care for children. |
| Jun 10, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On May 6, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of improper discipline, staff using drugs while working at the center, incorrect staff-to-child ratios, current lesson plans and daily schedule not posted, hazardous materials in the outdoor space, and a person who is not eligible interacting with children. An investigation was conducted on May 20, 2025. There is no evidence to substantiate this complaint for improper discipline based on interviews with the owner and staff, a review of video footage, and a review of documents. Video footage showed Child #1 tripped and fell, and this finding was communicated to Parent #1 through a revised injury report and follow-up communication by both Staff #2 and Owner #1. Based on observations at the time of the visit and a review of documents, there is no evidence to substantiate this complaint for incorrect staff-to-child ratios, failing to post current lesson plans and schedules, or hazardous materials in the outdoor space. All classrooms were documented to be in correct ratio, current lesson plans and a daily schedule were observed in each classroom, and there were no hazardous materials observed in the outside area at the time of this visit. There is no evidence to substantiate the allegation a person who is not eligible was interacting with children. Both the owner and Staff #3 stated Person #1 only interacts with children who are related to them in the lobby area of the facility and stated Person #1 has never worked at the facility, nor are they aware of any involvement by Person #1 in a child death. There is no evidence to substantiate the allegations regarding the use of marijuana by Staff #1 during work hours as these allegations were denied by both Staff #1 and Owner #1, who affirmed no staff are permitted to work under the influence of any substance. |
| May 16, 2025 | IA Investigation: no result yet | Delaware gives no summary. |
| Jun 20, 2024 | OCCL Standards Complaint: Substantiated | On May 30, 2024, a complaint regarding Ribbons & Bows Daycare II, located at 22 West Market Street, Newport, DE 19804, was called into the Child Abuse and Neglect Report Line and was not accepted for investigation by the Institutional Abuse Unit (IAU). The complaint was sent to the Office of Child Care Licensing (OCCL) on May 30, 2024, and accepted for investigation regarding not following infant feeding instructions, diapering procedures, incorrect infant daily logs, and not being truthful to parents. An investigation was conducted on May 31, 2024. This complaint is substantiated for not following infant feeding instructions and incorrect infant daily logs because the daily logs reviewed did not match the information provided by the Reporter regarding the amount and number of bottles provided on those dates and Child #1 s feeding statement had not been updated monthly as required. This complaint is substantiated for not being truthful to parents because inaccurate information was documented on Child #1 s infant daily log regarding feeding. There is no evidence to substantiate this complaint for diapering procedures because staff interviewed stated the diapering policy followed is compliant with DELACARE Regulations and infant daily logs reviewed confirmed this information. An additional concern noted at the visit was the center s parent handbook policy did not state the center provides supplemental formula to infants but staff stated the center does prepare and provide formula at times. |
| Apr 29, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | On April 9, 2024, a complaint was called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on April 9, 2024, and accepted it for investigation regarding improper discipline. An investigation was conducted on April 12, 2024. There is no evidence to substantiate this complaint for improper discipline based on staff interviews conducted. All staff members interviewed stated they have not witnessed any improper discipline nor used improper discipline on any children in care. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2025: 1 facility injury. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Ribbons & Bows Daycare II This child care provider | Not given |
| Jessica Arce | Not given |
| Michelle Caballero DBA Best-Field Blessings, LLC. | Not given |
| Phrydae Todd | Not given |
| Kids Korner Day Care, Inc. | Not given |
| Boys & Girls Club @ Richey Elementary | Not given |
| Jumping Jacks Learning Center LLC | Not given |
| Jessica M Rodriguez | Not given |
| Julie Lemon | Not given |
| Pyramid Learning Academy II | Not given |
| Kelly Gomez-Manzano DBA Bilingual Pedagogy Childcare LLC | Not given |
| Newport Early Learning Center | Not given |
| Rochelle Williams | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.