Pyramid Learning Academy II
A licensed child care center in Wilmington, Delaware 19804
102 Becker Avenue, Wilmington, Delaware 19804. (302) 995-9191.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 visits with violations in the last three years, the latest on Jun 3, 2025; Delaware doesn’t list visits that found nothing.
5 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
5 violations in 3 months of the last 36. Last cited Jun 2025. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
Jun 3, 2025: unannounced Full Compliance Review1 violation
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Child Files
“Lead results needed for Child #2”
Aug 12, 2024: unannounced Full Compliance Review2 violations
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Child Files
“Ensure child files are complete. Hours and days of attendance needed for child #2,3. Health appraisal needed for child #3. Health appraisal with immunizations and blood lead screening needed for child #5,9,11. Blood lead screening needed for child #12. Developmental plans needed for child #7,11,12. Please send corrections to OCCL.”
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License Requirements
“Please post current license.”
Jun 17, 2024: unannounced Full Compliance Review2 violations
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Staffing
“Ensure the teacher trained in day to day operations has a form in her file.”
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Child Files
“Ensure child files are updated. Developmental plans needed for child #1,2,3,4,6,7,8,9,10 Health appraisals needed for child #5,10 Blood lead results needed for child #3, 10”
All 3 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 3, 2025 | Unannounced Full Compliance Review | 1 violation cited |
| Aug 12, 2024 | Unannounced Full Compliance Review | 2 violations cited |
| Jun 17, 2024 | Unannounced Full Compliance Review | 2 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 12 years.
- Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
- Licence number 1509632.
- Capacity: 57 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 2 complaint investigations in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (1), Substantiated (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Jan 27, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On December 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. This concern had been self-reported to OCCL by the facility on December 2, 2024. An investigation was conducted on January 7, 2025. Based on the results of the investigation, staff interviews, and a review of documents and video footage, there is no evidence to substantiate this complaint for a lack of supervision. The staff person was present in the room but could not reach the child in time to prevent the fall. |
| Jun 5, 2024 | OCCL Standards Complaint: Substantiated | On April 22, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, improper staff-to-child ratios, improper mixing of age groups, staff files not being on-site, an enrolled child not having a file on-site, and not having an administrator functioning in that role. The complaint is substantiated for lack of supervision based on interviews and video footage. Child #1 was observed on video to have been on the playground unsupervised for 25 minutes without staff knowledge. Staff #1 was also observed on video leaving children unsupervised in the center on multiple occasions. Staff #1 was terminated from employment as of April 22, 2024. This complaint is substantiated for improper staff-to-child ratio and improper mixing of age groups because based on attendance records received, there were multiple instances of improper staff-to-child ratios and improper mixing of age groups. This complaint is substantiated for staff files not being on-site because when asked to provide staff files, there were no staff files on-site to produce. This complaint is substantiated for an enrolled child not having a file on-site because when asked to provide Child #1 s child file, the required child file elements could not be provided. There is no evidence to substantiate not having an administrator functioning in that role because based on staff interviews, the administrator was functioning in that role. An additional concern noted was attendance records provided were not complete with children not being signed out, not documenting combining classrooms, and staff not signing out of classrooms. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2024: 1 facility injury. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Jessica Arce | Not given |
| Michelle Caballero DBA Best-Field Blessings, LLC. | Not given |
| Phrydae Todd | Not given |
| Kids Korner Day Care, Inc. | Not given |
| Boys & Girls Club @ Richey Elementary | Not given |
| Jumping Jacks Learning Center LLC | Not given |
| Jessica M Rodriguez | Not given |
| Julie Lemon | Not given |
| Pyramid Learning Academy II This child care provider | Not given |
| Kelly Gomez-Manzano DBA Bilingual Pedagogy Childcare LLC | Not given |
| Newport Early Learning Center | Not given |
| Rochelle Williams | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.