Ncc Head Start, Inc. Absalom Jones
A licensed child care center in Wilmington, Delaware 19804
310 Kiamensi Road, Wilmington, Delaware 19804. (302) 999-8480.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Nov 1, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 visits with violations in the last three years, the latest on Mar 3, 2026; Delaware doesn’t list visits that found nothing.
5 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 1, 2026. Updated daily.
When those violations happened
5 violations in 3 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 1, 2026. Updated daily.
Mar 3, 2026: unannounced Full Compliance Review1 violation
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Personnel Files
“Ensure staff files are complete. Staff #1 needs Release of Employment and Service Letters (or 2 documented attempts to obtain Service Letters). Staff #2 needs OCCL Health and Safety Training and Service Letters (or 2 documented attempts to obtain Service Letters).”
Mar 4, 2025: unannounced Full Compliance Review3 violations
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Personnel Files
“Ensure that staff files are complete. The following is needed: - CPR/First Aid--Staff #1, 2, 3, 4 - Service Letter (or 2 attempts)--Staff #6”
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Indoor Space
“Replace either the lid or the whole trash can in Room 2003 -- the can must always be covered and the lid flaps were broken.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure that all cots are labeled in Room 1016.”
Feb 20, 2024: unannounced Full Compliance Review1 violation
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Administration of Medication
“Ensure medication stored is not expired. Child #2 needs medication that is not expired. Send a picture to OCCL when complete.”
All 3 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 3, 2026 | Unannounced Full Compliance Review | 1 violation cited |
| Mar 4, 2025 | Unannounced Full Compliance Review | 3 violations cited |
| Feb 20, 2024 | Unannounced Full Compliance Review | 1 violation cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 3 years through 5 years.
- Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
- Delaware lists it as: Nonprofit.
- Licence number 29423.
- Capacity: 182 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Nov 1, 2026. Updated daily.
Has Delaware acted against it?
- 5 complaint investigations in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (5).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Nov 1, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Mar 4, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | On February 12, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper discipline. An investigation was conducted on February 20, 2026. Based on the investigation, there is no evidence to substantiate the complaint. Staff #1 and Staff #2 both stated they have never observed any staff member in their classroom engage in improper discipline. Both expressed confidence and trust in the staff working in their classroom and indicated any incident causing discomfort would be reported to their administrator and/or the Child Abuse and Neglect Report Line. Video footage was offered by Administrator #1; however, the absence of a specific date in the initial complaint rendered a review of the footage unattainable. |
| Mar 4, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | On January 17, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns related to the program s kitchen being unsanitary and the alleged presence of black mold at NCC Head Start, Inc. Absalom Jones. An investigation was conducted on January 20, 2026. Based on the investigation, there is no evidence to substantiate the complaint. While minor cleaning needs were identified on certain kitchen equipment through pictures, conditions observed did not rise to the level of unsanitary or filthy, and no evidence of black mold was found. LS #1 conducted a comprehensive tour of the facility and did not observe any unsanitary conditions. |
| Jan 22, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On December 17, 2024, a complaint was reported to the Office of Child Care Licensing (OCCL) regarding concerns of improper discipline and the use of threatening tones and actions with a parent. An investigation was conducted on January 8, 2025. There is no evidence to substantiate this complaint for improper discipline, as both Administrator #1 and Staff #1 denied the use of any improper discipline based on interviews. Parent #1 and Staff #1 did not allege abuse or any injuries to Child #1, and there was not request for a medical evaluation. Additionally, Staff #1 referenced the center’s policy on positive behavior and the use of Conscious Discipline. There is no evidence to substantiate this complaint for using threatening tones and actions with a parent. After reviewing video footage and obtaining statements from Staff #1 and Administrator #1, it was determined that Staff #1 was acting in self-defense and was attempting to de-escalate the situation to the best of their ability. No evidence supported the claim that threatening tones or actions were used. |
| Dec 19, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | On November 22, 2024, a complaint was reported to the Office of Child Care Licensing (OCCL) regarding allegations of improper discipline. An investigation was conducted on December 3, 2024. There is no evidence to substantiate this complaint. Administrator #1 and 14 staff members were interviewed, and all reported that they had never observed improper discipline being used by any current or former staff members of the program and noted they did not witness any staff hit a child on the head. |
| Jun 3, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | On March 27, 2024, multiple complaint reports were called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU) but were accepted for investigation by the New Castle County Police Department. The Office of Child Care Licensing (OCCL) received the report on March 27, 2024, and accepted it for investigation regarding lack of supervision. On May 15, 2024, Detective Daniel Watson notified OCCL their investigation could begin, and an investigation was conducted on May 20, 2024. There is no evidence to substantiate this complaint for lack of supervision because all staff interviewed stated children are never allowed in the bathroom together and no report of injuries were made to the staff. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2026: 2 facility injuries. No facility deaths reported.
- 2025: 1 facility injury. No facility deaths reported.
- 2021: 1 facility injury. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Nov 1, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 1, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Ncc Head Start, Inc. Absalom Jones This child care provider | Not given |
| Jessica Arce | Not given |
| Michelle Caballero DBA Best-Field Blessings, LLC. | Not given |
| Phrydae Todd | Not given |
| Kids Korner Day Care, Inc. | Not given |
| Boys & Girls Club @ Richey Elementary | Not given |
| Jumping Jacks Learning Center LLC | Not given |
| Jessica M Rodriguez | Not given |
| Julie Lemon | Not given |
| Pyramid Learning Academy II | Not given |
| Kelly Gomez-Manzano DBA Bilingual Pedagogy Childcare LLC | Not given |
| Newport Early Learning Center | Not given |
| Rochelle Williams | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Nov 1, 2026 and checked Nov 2, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Nov 1, 2026 and checked Nov 2, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Nov 1, 2026 and checked Nov 2, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.