Hearth Record

Bernadette Townsend

A licensed family child care in New Castle, Delaware 19720

40 Onaway Place, New Castle, Delaware 19720. (302) 898-0937.

Delaware’s own record, on data.delaware.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.

The short answer

Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.

The last 24 months 28 violations in 4 months of the last 36. Last cited Dec 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 visits with violations in the last three years, the latest on Dec 17, 2025; Delaware doesn’t list visits that found nothing.

28 violations cited in the last three years.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

When those violations happened

28 violations in 4 months of the last 36. Last cited Dec 2025. The last 3 years, to Oct 24, 2026.

28 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

Dec 17, 2025: unannounced Full Compliance Review1 violation
  • Parents Right to Know Act

    “Send the completed Parent Right to Know log to OCCL.”

    Rule 21P. Correction date, as Delaware Office of Child Care Licensing recorded it: Jan 23, 2026.

Nov 5, 2025: unannounced Full Compliance Review11 violations
  • Daily Attendance of Children

    “Send attendance records for week of November 10, 2025.”

    Rule 24P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 3, 2025.

  • Infants’ Records

    “Send completed Infant Daily Logs for November 10 and 11, 2025.”

    Rule 25P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 21, 2025.

  • Indoor Space

    “*Ensure water temperature reads 120 or lower. Temp read 141 at visit. Send picture to OCCL. *Ensure evacuation drills are completed monthly. Send Nov and Dec 2025 completed logs to OCCL.”

    Rule 29P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 21, 2025.

  • Kitchen and Food Preparation

    “Ensure there is a thermometer for freezer. Send picture of temp reading 0 or lower to OCCL.”

    Rule 31P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 21, 2025.

  • Sleeping Accommodations and Safe Sleep Environments

    “*Infant needs crib/pack-n-play for nap. *Label all rest equipment. Send photos to OCCL.”

    Rule 35P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 3, 2025.

  • Equipment

    “Infant needs highchair or feeding chair. Send picture.”

    Rule 36P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 21, 2025.

  • Administration of Medication

    “Child #1 needs medication box w/prescription information for current medicine and return expired medications to family.”

    Rule 42P. Correction date, as Delaware Office of Child Care Licensing recorded it: Feb 16, 2026.

  • First Aid Kit

    “Roll gauze needed for first aid kit.”

    Rule 44P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 21, 2025.

  • Feeding of Infants

    “Infant needs monthly feeding statement.”

    Rule 51P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 21, 2025.

  • Training

    “Training hours will be non-compliant if not completed by Dec 1st.”

    Rule 56P. Correction date, as Delaware Office of Child Care Licensing recorded it: Feb 16, 2026.

  • License Renewal

    “Submit renewal application to OCCL.”

    Rule 8P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 3, 2025.

Nov 12, 2024: unannounced Full Compliance Review8 violations
  • Children’s Files

    “Submit the following to complete children’s files: an updated health appraisal for child #6; blood lead test results for child #5, #6.”

    Rule 22P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 16, 2024.

  • Hazardous Materials

    “Submit documentation of a current radon test reading 4.0 or below.”

    Rule 27P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 16, 2024.

  • Fire Safety

    “Ensure the care area has two unobstructed exits. This was corrected during the visit.”

    Rule 30P. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 12, 2024.

  • Sleeping Accommodations and Safe Sleep Environments

    “Ensure sleep mats/cots have top and bottom covering. Send photo to OCCL.”

    Rule 35P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 16, 2024.

  • Diapering and Soiled Clothing

    “Ensure the presence of a foot activated trash can within arm’s reach of the diaper changing area. Send photo.”

    Rule 40P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 16, 2024.

  • First Aid Kit

    “Submit photo documentation of an eye patch and safety pins in the first aid kit.”

    Rule 44P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 16, 2024.

  • Training

    “Submit documentation of current CPR/FA certification. Submit documentation of completion of annual training by 11-30-24.”

    Rule 56P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 17, 2024.

  • License Renewal

    “Submit the renewal application 60 days prior to license expiration.”

    Rule 8P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 16, 2024.

Nov 15, 2023: unannounced Full Compliance Review8 violations
  • Parents Right to Know Act

    “Submit completed 2023 annual parent’s right to know log.”

    Rule 21P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 4, 2023.

  • Children’s Files

    “Submit the following to complete children’s files: A complete file for child #8; blood lead test results for Child #7.”

    Rule 22P. Correction date, as Delaware Office of Child Care Licensing recorded it: Feb 14, 2024.

  • Daily Attendance of Children

    “Submit two weeks worth of attendance with daily health observations.”

    Rule 24P. Correction date, as Delaware Office of Child Care Licensing recorded it: Feb 12, 2024.

  • Health Observations

    “Submit two weeks worth of attendance with daily health observations.”

    Rule 26P. Correction date, as Delaware Office of Child Care Licensing recorded it: Feb 12, 2024.

  • Fire Safety

    “Move the trash can to create a clear walkway to the secondary exit. (this was done during the visit) Conduct and document monthly fire safety checks. Submit to OCCL one for November and one for December. Submit documentation of a currently tagged fire extinguisher.”

    Rule 30P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 14, 2023.

  • Emergency Planning

    “Conduct and documents monthly evacuation drills. Submit to OCCL one for November and one for December.”

    Rule 45P. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 14, 2023.

  • Training

    “Submit documentation of 12 hours of annual training (with two in health and safety) prior to November 30th when it will become non-compliant.”

    Rule 56P. Correction date, as Delaware Office of Child Care Licensing recorded it: Jan 17, 2024.

  • License Renewal

    “Submit a renewal application 60 days prior to license expiration. Provide documentation of the 2024 DE business license. This was cited in January of 2024.”

    Rule 8P. Correction date, as Delaware Office of Child Care Licensing recorded it: Feb 14, 2024.

All 4 visits on record
Visits on record
DateVisitWhat the record says
Dec 17, 2025Unannounced Full Compliance Review1 violation cited
Nov 5, 2025Unannounced Full Compliance Review11 violations cited
Nov 12, 2024Unannounced Full Compliance Review8 violations cited
Nov 15, 2023Unannounced Full Compliance Review8 violations cited

Is it licensed?

  • Licensed Family Child Care.
  • Ages served, in Delaware’s words: 6 weeks through 12 years.
  • Takes part in: Purchase of Care (state-subsidized child care).
  • Licence number 191517.
  • Capacity: 9 children.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

Has Delaware acted against it?

  • No complaint investigations in the last three years.
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

Who does the caring?

  • Delaware doesn’t publish staffing levels for individual providers.

Who owns it?

  • Delaware’s open data doesn’t list owners.

How is it rated?

  • No facility injuries reported. No facility deaths reported.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

How does it compare nearby?

  • Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

13 compared
PlaceViolations cited in the last three years
Bernadette Townsend This child care providerNot given
Rebekah MercerNot given
Sherell ThomasNot given
Joy HarveyNot given
Boys & Girls Club @ New CastleNot given
YMCA of Delaware/New CastleNot given
Latoya JacksonNot given
Brickhouse Care Academy CorporationNot given
Sara HaytonNot given
Comforts of Home Preschool LLCNot given
Teachable MomentsNot given
Seeds of Greatness Early Learning CenterNot given
Lorraine CaliNot given

What the record doesn’t say

  • Delaware doesn’t grade violations by severity, so read what was cited.
  • Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
  • Delaware publishes five years of reviews and complaints; this page shows the last three.
  • Delaware doesn’t publish staffing levels or owners for individual providers.
  • Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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