Hearth Record

Jay’s House Inc. DBA Puzzle Piece Lane

A licensed large family child care in Wilmington, Delaware 19802

2306 N Van Buren St, Wilmington, Delaware 19802. (302) 691-3445.

Delaware’s own record, on data.delaware.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.

The short answer

Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.

The last 24 months 32 violations in 4 months of the last 36. Last cited Nov 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 visits with violations in the last three years, the latest on Nov 18, 2025; Delaware doesn’t list visits that found nothing.

32 violations cited in the last three years.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

When those violations happened

32 violations in 4 months of the last 36. Last cited Nov 2025. The last 3 years, to Oct 24, 2026.

32 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

Nov 18, 2025: announced1 violation
  • Outdoor Fencing and Space

    “Ensure self-latching gates are working on all gates to exits. May need additional fencing.”

    Rule 64Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 11, 2025.

Oct 14, 2025: unannounced Full Compliance Review14 violations
  • Use of a Substitute

    “Ensure use of a substitute. Currently operating without one.”

    Rule 15Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Parents Right to Know Act

    “Ensure Parents Right to Know log is updated annually.”

    Rule 21Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Children’s Files

    “Ensure child files are complete. Child #1, #2, #3, #4, #5, #6, #7, #8 need updated health appraisal. Child #4, #5, #6, need immunization records. Child #1, #4, #5, #6, #8 need blood lead results.”

    Rule 22Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 25, 2025.

  • Heating and Cooling

    “Ensure fans are inaccessible to children.”

    Rule 28Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Oct 14, 2025.

  • Indoor Space

    “Ensure indoor space is hazard free and cleanable. *Ceiling over changing table is brown (leak?). *Walls having peeled paint under kitchen window. *Hole covered with tape-needs repaired. *Outlet covers missing. *Outlet plate missing, wires exposed. *No bags in trash cans.”

    Rule 29Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Fire Safety

    “Ensure fire extinguisher is inspected annually.”

    Rule 30Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 20, 2025.

  • Kitchen and Food Preparation

    “Ensure kitchen space is maintained. *Food stored on floor. *Thermometer needs to read 0’ or below. Refrigerator needs to be 41’ or below.”

    Rule 31Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 24, 2025.

  • Outdoor Area

    “Ensure outdoor space is maintained. *Wooden doors need repaired over basement doors. *Trampolines are prohibited. *Grass needs cut. *Rakes and shovels need to be oit of reach of children. *Trash bags are on playground. * Gas can accessible to children under unsecured basement doors. *Stairwell is not secured. *Requires additional visit*”

    Rule 32Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Dec 11, 2025.

  • Sanitation

    “Ensure soap &water and disinfectant are available and labeled.”

    Rule 37Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Hand Washing

    “Ensure the bathroom has paper towels available.”

    Rule 38Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Diapering and Soiled Clothing

    “Ensure foot activated diaper pail is within arms reach of changing area.”

    Rule 40Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Insurance

    “Ensure insurance is updated and current.”

    Rule 60Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 14, 2025.

  • Training

    “Ensure training hours are complete. Staff #1 needs 15 hours. Staff #2 needs 15 hours and CPR/FA updated.”

    Rule 70Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 24, 2025.

  • License Renewal

    “Ensure application is submitted 60 days prior to license expiration. Ensure business license is updated.”

    Rule 8Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 17, 2025.

Oct 2, 2024: unannounced Full Compliance Review9 violations
  • Children’s Files

    “Ensure child files are complete. Child #6 needs health appraisal and immunization Child #9 needs transportation and medication permission signed by the parent/guardian Send documentation to OCCL by November 5, 2024.”

    Rule 22Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 6, 2024.

  • Indoor Space

    “Ensure trash is kept in covered trash cans. Trash can in kitchen, play area need lids. foot activated trash can needs to be within arm s reach, lined with plastic bag in diaper changing area. Send documentation to OCCL by November 5, 2024.”

    Rule 29Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 4, 2024.

  • Fire Safety

    “Ensure completion of monthly fire prevention inspection and post current report. Send the monthly reports to OCCL by November 5, 2024.”

    Rule 30Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 5, 2024.

  • Diapering and Soiled Clothing

    “Ensure diapering area that has clean washable, and non-porous surface. Replace diaper chasing mat with a mat that is washable and non-porous. Send documentation to OCCL by November 5, 2024.”

    Rule 40Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 4, 2024.

  • First Aid Kit

    “Ensure first aid kit is complete. Add an instant cold pack to the kit. Send documentation to OCCL by November 5, 2024.”

    Rule 44Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 4, 2024.

  • Emergency Planning

    “Ensure monthly evacuation drills are practiced from all exits at different times. Send the monthly reports to OCCL by November 5, 2024”

    Rule 45Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 6, 2024.

  • Personnel Files

    “Ensure staff files are complete. Staff #2 needs one reference, a release of employment history, and a child abuse and neglect certificate. Staff #3 needs an Application or resume, two references, a release of employment history, a Service letter, and a health appraisal; with TB, a Job description, orientation, 7-hour OCCL health and safety training, a child abuse and neglect certificate, and an Administration of medication certificate.”

    Rule 69Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 8, 2024.

  • Training

    “Ensure staff successfully complete 15 hours of annual training including 1 hour in health and safety. Staff #2 and #3 need 15 hours of training, including 1 hour in health and safety.”

    Rule 70Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 8, 2024.

  • License Renewal

    “Ensure to submit completed renewal application to OCCL 60 days prior to expiration.”

    Rule 8Q. Correction date, as Delaware Office of Child Care Licensing recorded it: Nov 20, 2024.

Apr 22, 2024: unannounced Full Compliance Review8 violations
  • Parents Right to Know Act

    “Ensure parent right to know log is completed.”

    Rule 21Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • Children’s Files

    “Ensure children files are completed. Blood Lead screening results are needed for Child #1, #6, #7, and #8. Health appraisal for Child # 6, #7, #8. Immunization for Child # 7, and #8. Screen permission and parent right to know for Child #9. Hours attending for Child #14, #5, #7, #8.”

    Rule 22Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • Fire Safety

    “Ensure monthly fire drill is completed.”

    Rule 30Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • Kitchen and Food Preparation

    “Ensure there is a working thermometer in the freezer”

    Rule 31Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • Outdoor Area

    “Ensure there are no hazards on the playground, remove doors are removed from the playground.”

    Rule 32Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • First Aid Kit

    “Ensure the travel first aid kit has soap and water.”

    Rule 44Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • Feeding of Infants

    “Ensure the Infant in care has an updated feeding schedule.”

    Rule 51Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

  • Personnel Files

    The inspectors’ words, 99 words

    “Staff #1 needs a date of Birth, two references, release of employment, service letter, health appraisal with TB, job description, orientation, and child abuse and neglect certification. Staff #3 needs two references, release of employment, service letters, health appraisal with TB, employee declaration, drug and alcohol prohibition, child abuse neglect reporting law, job description, orientation, OCCL health and safety training, child abuse training, administration of medication, and CPR and First Aid training. Staff #4 needs two references, a release of employment history, service letter, health appraisal with TB, job description, orientation, administration of medication, and CPR and First Aid.”

    Rule 69Q. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2024.

All 4 visits on record
Visits on record
DateVisitWhat the record says
Nov 18, 2025Announced1 violation cited
Oct 14, 2025Unannounced Full Compliance Review14 violations cited
Oct 2, 2024Unannounced Full Compliance Review9 violations cited
Apr 22, 2024Unannounced Full Compliance Review8 violations cited

Is it licensed?

  • Licensed Large Family Child Care.
  • Ages served, in Delaware’s words: 3 months through 12 years.
  • Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
  • Licence number 1562867.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

Has Delaware acted against it?

  • 1 complaint investigation in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (1).
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

On record, newest first
DateWhatDetail
Apr 25, 2025OCCL Standards Complaint: No Evidence to SubstantiateOn April 16, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding an allegation of failing to follow the suspension/expulsion policy. An investigation was conducted on April 22, 2025. Based on interviews and documents reviewed, there is no evidence to substantiate this complaint for failing to follow the suspension/expulsion policy in the family handbook, which states any child who is absent for more than five unexcused days within a 30-day period may be subject to removal, and an absence is considered unexcused if Puzzle Lane is not notified at least 24 hours in advance or if no valid reason is provided. Attendance records show Child #1 was absent a total of eighteen days, including more than five days in both March and April 2025. Child #1 s absence in April 2025 was considered unexcused as at least 24 hours advance notice was not provided and the center was not contacted by the parent until one week after Child #1 s last day of attendance.

Who does the caring?

  • Delaware doesn’t publish staffing levels for individual providers.

Who owns it?

  • Delaware’s open data doesn’t list owners.

How is it rated?

  • No facility injuries reported. No facility deaths reported.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

How does it compare nearby?

  • Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

13 compared
PlaceViolations cited in the last three years
Jay’s House Inc. DBA Puzzle Piece Lane This child care providerNot given
Kool Kids Learning CenterNot given
Chosen Children Child Care, LLCNot given
Donna NicholsNot given
Carter’s Child Care and Learning CenterNot given
Shining Stars Childcare Inc.Not given
My Children Childcare Center, LLCNot given
Lily DollardNot given
Little Hearts Childcare, LLCNot given
Little Legends Learning & Family Development CenterNot given
Boys & Girls Club @ Warner ElementaryNot given
Brandy MooreNot given
The Choir School of DelawareNot given

What the record doesn’t say

  • Delaware doesn’t grade violations by severity, so read what was cited.
  • Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
  • Delaware publishes five years of reviews and complaints; this page shows the last three.
  • Delaware doesn’t publish staffing levels or owners for individual providers.
  • Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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