Hearth Record

Children & Families First Head Start White Oak

A licensed child care center in Dover, Delaware 19901

195 Willis Road, Dover, Delaware 19901. (302) 736-5933.

Delaware’s own record, on data.delaware.gov

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The short answer

Record last released by Delaware Office of Child Care Licensing on Nov 4, 2026.

The last 24 months 6 violations in 2 months of the last 36. Last cited Apr 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

2 visits with violations in the last three years, the latest on Apr 17, 2025; Delaware doesn’t list visits that found nothing.

6 violations cited in the last three years.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 4, 2026. Updated daily.

When those violations happened

6 violations in 2 months of the last 36. Last cited Apr 2025. The last 3 years, to Nov 5, 2026.

6 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 4, 2026. Updated daily.

Apr 17, 2025: unannounced Full Compliance Review3 violations
  • Personnel Files

    “Ensure staff files are complete. Staff #1 needs CPR/FA and nine additional training hours Staff #2 needs CPR/FA abd a service letter Staff #3 needs an updated health appraisal Staff #4 needs annual review of abuse and neglect Staff #5 needs certification of medication”

    Rule 30U. Correction date, as Delaware Office of Child Care Licensing recorded it: May 22, 2025.

  • Hazardous Materials

    “Ensure radon testing is up to date”

    Rule 45U. Correction date, as Delaware Office of Child Care Licensing recorded it: May 8, 2025.

  • First Aid Kits

    “Ensure water and liquid soap are on the bust at all times. This was corrected when the items were added to the bus at time of visit.”

    Rule 65U. Correction date, as Delaware Office of Child Care Licensing recorded it: Apr 17, 2025.

Apr 11, 2024: unannounced Full Compliance Review3 violations
  • Personnel Files

    “Ensure staff files are complete Staff #1 needs CPR?FA certification Staff #2 needs CPR?FA, one hours health & safety training and a professional development plan Staff #3 needs CPR?FA certification Staff #4 needs an entire file on site Staff #5 needs FA?CPR, medication certification, orientation. OCCL seven hour training and fingerprints w/eligibility Staff #6 needs FA/CPR certification Staff #7 needs FA?CPR certification Staff #8 needs FA?CPR certification Staff #9 needs OCCL seven hour health & safety training.”

    Rule 30U. Correction date, as Delaware Office of Child Care Licensing recorded it: May 9, 2024.

  • Indoor Space

    “Ensure each classroom is equipped with covered trash cans”

    Rule 49U. Correction date, as Delaware Office of Child Care Licensing recorded it: Apr 25, 2024.

  • Lesson Plans

    “Ensure classroom #2 provides weekly opportunities for special activities i.e. health habits.”

    Rule 74U. Correction date, as Delaware Office of Child Care Licensing recorded it: Apr 25, 2024.

All 2 visits on record
Visits on record
DateVisitWhat the record says
Apr 17, 2025Unannounced Full Compliance Review3 violations cited
Apr 11, 2024Unannounced Full Compliance Review3 violations cited

Is it licensed?

  • Licensed Child Care Center.
  • Ages served, in Delaware’s words: 3 years through 5 years.
  • Takes part in: Child Care Food Program (meals reimbursed).
  • Delaware lists it as: Nonprofit.
  • Licence number 1478042.
  • Capacity: 78 children.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Nov 4, 2026. Updated daily.

Has Delaware acted against it?

  • 1 complaint investigation in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (1).
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Nov 4, 2026. Updated daily.

On record, newest first
DateWhatDetail
Mar 19, 2024OCCL Standards Complaint: No Evidence to SubstantiateOCCL received a complaint on February 29, 2024, regarding lack of supervision and not providing truthful information to parents. An investigation was conducted on March 7, 2023. There is no evidence to substantiate this complaint because a review of the video footage showed no lack of supervision as the staff members were on the playground with the children but did not appear to observe the child while on the slide and therefore did not see the incident occur.

Who does the caring?

  • Delaware doesn’t publish staffing levels for individual providers.

Who owns it?

  • Delaware’s open data doesn’t list owners.

How is it rated?

  • 2024: 1 facility injury. No facility deaths reported.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Nov 4, 2026. Updated daily.

How does it compare nearby?

  • Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 4, 2026. Updated daily.

13 compared
PlaceViolations cited in the last three years
Children & Families First Head Start White Oak This child care providerNot given
Favored Children AcademyNot given
Pediatric Health Choice at the Children’s Secret GardenNot given
Shell’s Early Learning Center - DoverNot given
Beginnings and Beyond IINot given
Destined for Greatness Learning Center IINot given
The Little Peoples Lfcc 2Not given
Gathering LambsNot given
All Beautiful Children Learning AcademyNot given
Angels of Mine DaycareNot given
Cherise VogelNot given
Mercedes Shorts DBA All Shorts of Love LLCNot given
Loren FullerNot given

What the record doesn’t say

  • Delaware doesn’t grade violations by severity, so read what was cited.
  • Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
  • Delaware publishes five years of reviews and complaints; this page shows the last three.
  • Delaware doesn’t publish staffing levels or owners for individual providers.
  • Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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