Shell’s Early Learning Center - Dover
A licensed child care center in Dover, Delaware 19901
868 S State St, Dover, Delaware 19901. (302) 883-3652.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
4 visits with violations in the last three years, the latest on May 28, 2026; Delaware doesn’t list visits that found nothing.
29 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
29 violations in 3 months of the last 36. Last cited May 2026. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
May 28, 2026: unannounced1 violation
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Notification to OCCL
“Ensure OCCL is notified within one business day in the event of an equipment breakdown that threatens the health and safety of children in care, including a loss of power. According to Owner #1, the building experienced a partial power outage that was caused by water intrusion affecting the facility s exterior wiring. OCCL was not notified of the loss of power. This was discussed and corrected when staff agreed to comply in the future.”
Sep 5, 2025: unannounced1 violation
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Governing Body
“Ensure the licensee, governing body, and employees follow all applicable federal, State, and local laws and regulations. During a complaint investigation on August 6, 2025, Executive Director #1 confirmed to OCCL that Owner #1 was currently in prison for tax issues related to the child care centers. This was discussed and corrected when Executive Director #1 agreed to comply in the future.”
Sep 2, 2025: unannounced Full Compliance Review15 violations
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Positive Behavior Management
“Post the positive behavior management statement/policy.”
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General Qualifications
“Ensure staff are fingerprinted and an eligibility determination or provisional eligibility is on file. A staff member was observed working in the one-year-old classroom with a qualified staff member. The staff member does not have eligibility or provisional eligibility on file. This was corrected when the staff member was removed from the facility.”
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Personnel Files
The inspectors’ words, 92 words
“Ensure staff files are complete. Two staff members need professional development plans. Two staff members need CPR certification. Three staff members need first aid certification. One staff member needs to complete OCCL’s Health and Safety Training for Child Care Professionals. Two staff members need two references. One staff member needs three references. One staff member needs an eligibility letter. One staff member needs adult abuse registry check. Three staff members need an adult health appraisal with TB results. One staff member needs a complete release of employment history and corresponding service letters.”
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Child Files
“Ensure child files are complete. One child needs a health appraisal and immunization record. Four children need blood lead screening results. Two children need infant feeding schedules.”
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Hazardous Materials
“Ensure hazardous materials are stored inaccessible and cleaners are locked up. Multiple cleaners were observed in an unlocked cabinet in the one-year-old classroom. Remove the cleaners or lock the cabinet.”
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Indoor Space
“Ensure all areas are clean and in safe condition. The non-slip mat on one of the steps leading to the Pre-k classroom is lifted causing a tripping hazard. Clean the sink located in the three-year-old classroom. Ensure walls are cleanable and in good repair. The baseboard in the bathroom located by the kitchen needs repaired/covered.”
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Kitchen and Food Preparation
“Purchase a thermometer for the freezer in the infant classroom to ensure the temperature is at 0 degrees F or colder.”
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Toilet Facilities
“Ensure liquid soap is accessible for hand washing. Several bars of soap and a bottle of liquid soap were observed in the bathroom located in the three-year-old classroom. Ensure bathrooms are located in the two-year-old classroom needs to be cleaned. Mold was observed in the toilet bowl and around the base of the toilet was dirty.”
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Outdoor Area
“Ensure all gates in the outdoor play area are self-closing and self-latching. The gate closest to the parking lot is no longer self-latching.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure nap equipment is non-absorbent. Several nap mats in the Pre-K classroom and two-year-old classroom were ripped causing them to no longer be non-absorbent. Ensure rest equipment is labeled. The nap mats in the two-year-old classroom were not labeled.”
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Equipment
“Ensure equipment is sturdy and hazard free. Remove the broken metal chair and the broken plastic chair from the school-age classroom.”
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Sanitation
“Ensure soap/water and sanitizer/disinfectant is available and used on items/equipment as required. The Pre-K classroom did not have soap/water and sanitizer/disinfectant available.”
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First Aid Kits
“Ensure the first aid kit is complete. Purchase a first aid guide, gauze pads, thermometer, and tweezers.”
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Lesson Plans
“Ensure lesson plans contain daily opportunities for physical, social-emotional, language/literacy, and cognitive development and weekly opportunities for each special activity. The lesson plan needs to be posted or available for review. A lesson plan was not available for the one-year-old classroom and two-year-old classroom.”
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License Renewal
“Ensure the renewal application is submitted at least 60 days prior to the license expiration.”
Sep 26, 2024: unannounced Full Compliance Review12 violations
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Insurance Coverage
“Submit the general liability insurance to OCCL.”
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Staff Qualifications
“Ensure the EC Administrator (ECA) has the infant/toddler specialization training listed on the ECA certificate.”
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Personnel Files
The inspectors’ words, 154 words
“Ensure staff files are complete. One staff member needs CPR and first aid certification, OCCL’s Health & Safety training, an adult abuse registry check, an adult health appraisal with TB results, completed release of employment history, and service letters or two documented attempts. Two staff members need a professional development plan, annual review of abuse and neglect, and annual review of safe sleep. One staff member needs OCCL’s Health and Safety training, an eligibility letter, adult abuse registry check, and service letters or two documented attempts. One staff member needs CPR & first aid certification, a professional development plan, adult abuse registry check, an adult health appraisal with TB results, completed release of employment history, and service letters. One staff member needs annual review of safe sleep, an application, resume, or personal data sheet, employee declaration, drug/alcohol statement, an eligibility letter, an adult abuse registry check, and an adult health appraisal with TB results.”
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Staff Attendance
“Ensure staff attendance is documented to include exact hours worked in each classroom or area. A staff member did not sign out of the three-year-old classroom when she left. This was corrected when the staff member was signed out.”
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Child Files
“Ensure child files are complete. One child needs a child information card. Two children need health appraisals. Two children need blood lead screening results. One child needs transportation permission. Two children need infant feeding schedules.”
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Indoor Space
“Ensure counter surfaces are cleanable and in good repair. Repair the side strip of the counter in the bathroom located next to the two-year-old classroom.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure rest equipment is non-absorbent. Several nap mats in each classroom are ripped with exposed foam and need to be replaced.”
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Sanitation
“Ensure soap and water and disinfectant are available to clean and sanitize items/equipment as required. the Pre-K and two-three-year-old classrooms need soap and water bottles.”
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Diapering and Soiled Clothing
“Ensure the surface used for diaper changing is non-porous. The diaper-changing mat in the two/three-year-old classroom is ripped and needs to be replaced.”
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First Aid Kits
“Purchase an instant cold pack and roll gauze for the first aid kit.”
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Emergency Planning
“Purchase an emergency water supply.”
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License Renewal
“Ensure the renewal application is submitted at least 60 days prior to the license expiration. This was corrected when the application was received on 9/12/2024.”
All 4 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 28, 2026 | Unannounced | 1 violation cited |
| Sep 5, 2025 | Unannounced | 1 violation cited |
| Sep 2, 2025 | Unannounced Full Compliance Review | 15 violations cited |
| Sep 26, 2024 | Unannounced Full Compliance Review | 12 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 8 weeks through 12 years.
- Takes part in: Purchase of Care (state-subsidized child care).
- Licence number 1094617.
- Capacity: 84 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 8 complaint investigations in the last three years. Results, in Delaware’s words: Substantiated (5), No Evidence to Substantiate (2), No Evidence to Substantiate with Concern (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Sep 30, 2025 | OCCL Standards Complaint: Substantiated | On September 5, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding diapering procedures, administration of medication, not following the center s health exclusion policy in the parent handbook, and not following their complaint policy in the parent handbook and/or providing owner contact information. An investigation was conducted on September 11, 2025. The complaint is substantiated for improper diapering procedures and administration of medication because according to Administrator #1, Staff #1 was not thoroughly cleaning children during diaper changes, and a Medication Administration Record (MAR) was not available for diaper cream for one child. There is no evidence to substantiate for not following the center s health exclusion policy in the handbook and not following their complaint policy in the handbook and/or providing owner contact information because staff denied the allegations and the policies were followed. |
| Sep 4, 2024 | OCCL Standards Complaint: Substantiated | On August 27, 2024, the Office of Child Care Licensing (OCCL) received eight complaints and one self-reported event. In addition to the use of inappropriate language in the classroom as stated in the self-reported event, the Reporter(s) also alleged improper discipline, not using positive developmentally appropriate methods of behavior support for children, an insect infestation, no hand soap, no paper towels, and no toilet paper in the center. An investigation was conducted on August 29, 2024. The complaint is substantiated for improper discipline and not using positive developmentally appropriate methods of behavior support for children because video footage showed Staff #1 grab and pull-on Child #1 s arm and the staff member is heard yelling at the child. A second video showed Staff #1 cussing at a child. There is no evidence to substantiate the allegation of an insect infestation because Owner #1 stated she has an exterminator visit the center once a month to treat the facility for insects. The licensing specialist also observed glue traps in the kitchen but did not observe any cockroaches or other bugs. There is no evidence to substantiate the allegation of not having hand soap, paper towels, and toilet paper because the licensing specialist observed hand soap and paper towels at each classroom sink and hand soap, paper towels, and toilet paper in each bathroom. The licensing specialist also observed a supply closet full of paper towels and toilet paper and extra hand soap in a cabinet in the kitchen. |
| Jul 30, 2024 | OCCL Standards Complaint: No Evidence to Substantiate with Concern | On July 1, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding failure to complete an accident/injury report, lack of supervision, and not following procedures to provide the owner s contact information when requested by parents. An investigation was conducted on July 2, 2024. There is no evidence to substantiate this complaint because Staff #1 s description of the incident and video footage demonstrates Staff #1 facing the classroom while standing at the changing table. Staff #1 immediately went over to Child #1, who was crying, to console her and check for injuries. Staff #1 checked Child#1 s arms, legs, and back for signs of injury and did not see any. Due to the fact there were no known injuries, Staff #1 did not complete an accident/injury report. The owner stated she called and spoke with the parent more than once to discuss the incident. Additionally, the Brightwheel application the center uses allows parents to message the administration directly. A concern noted was a one-year-old child was asleep on the floor in the middle of the classroom. This was discussed with Staff #1 who immediately woke the child and placed him at the table for activities. |
| Jul 30, 2024 | OCCL Standards Complaint: Substantiated | On June 18, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. An investigation was conducted on June 18, 2024. This complaint is substantiated because according to video footage on June 18, 2024, at 9:44 am, Child #1 ran from across playground, stopped by the gate, leaned into the gate, realized it opened, and ran out. The gate closed behind him. Staff #1 immediately got up and ran to the gate. Staff #1 looked out, turned around, got the other children inside of the fence, slammed the gate, and ran after Child #1. Staff #1 reentered the gate holding Child #1 at 9:45 am. A concern noted was the gate did not self-latch when opened about six inches but did close if it was opened more than six inches. |
| Jul 9, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | On June 17, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding cockroaches being in the classrooms. An investigation was completed on June 26, 2024. There is no evidence to substantiate this complaint because Owner Lichell Isaac stated she has already contacted an exterminator who has started the treatments necessary to expel the cockroaches. Additionally, staff interviewed stated Ms. Isaac took immediate steps to remedy the cockroach issue in the center. |
| Jun 25, 2024 | OCCL Standards Complaint: Substantiated | On May 23, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding improper staff-to-child ratio. An investigation began on May 29, 2024, and concluded on June 14, 2024. This complaint is substantiated because according to attendance records on May 23, 2024, from 8:09 am 8:15 am, a classroom containing one and two-year-olds was over ratio with up to 13 children with only one staff person. A second staff person did not sign in to the classroom until 8:35 am. An additional concern noted, was the diaper-changing mat in the one-year-old classroom was dirty and ripped. |
| May 30, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | On May 6, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision and accident/injury reports. An investigation was conducted on May 9, 2024. There is no evidence to substantiate this complaint because all staff interviewed stated they were unaware of any injuries occurring to Child #1 on May 1, 2024, and the licensing specialist did not observe anything in the classroom that would cause a burn. |
| Nov 15, 2023 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing received a complaint on October 5, 2023, regarding not following accident/injury procedures. An investigation was conducted on October 16, 2023. This complaint is substantiated for not following accident/injury procedures because the facility did not document notifying the parent of the injury to the head that occurred on October 4, 2023. Staff #3 stated she applied ice to the forehead but did not notify the parent that Child #1 got hit on the forehead. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2024: 1 facility injury. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Favored Children Academy | Not given |
| Pediatric Health Choice at the Children’s Secret Garden | Not given |
| Shell’s Early Learning Center - Dover This child care provider | Not given |
| Beginnings and Beyond II | Not given |
| Destined for Greatness Learning Center II | Not given |
| The Little Peoples Lfcc 2 | Not given |
| Gathering Lambs | Not given |
| All Beautiful Children Learning Academy | Not given |
| Angels of Mine Daycare | Not given |
| Cherise Vogel | Not given |
| Mercedes Shorts DBA All Shorts of Love LLC | Not given |
| Loren Fuller | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.