Del Family Daycare
A licensed large family child care in New Castle, Delaware 19720
221 E Roosevelt Ave, New Castle, Delaware 19720. (302) 898-0459.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 visits with violations in the last three years, the latest on Aug 21, 2026; Delaware doesn’t list visits that found nothing.
6 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
6 violations in 3 months of the last 36. Last cited Aug 2026. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
Aug 21, 2026: announced Full Compliance Review1 violation
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General Requirements
“Ensure all household members have health appraisal and TB screening results. Send documents for one new family member to OCCL.”
Sep 8, 2025: unannounced Full Compliance Review3 violations
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Children’s Files
“Ensure child files are complete. Child #1 needs an updated health appraisal. Send a copy to OCCL by October 9, 2025.”
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Pets
“Ensure pet vaccinations are up to date. The dog needs an updated rabies vaccination. Send to OCCL by October 9, 2025.”
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License Renewal
“Ensure a completed renewal application is submitted to OCCL 60 days before license expiration. Send to OCCL by October 9, 2025.”
Sep 6, 2024: unannounced Full Compliance Review2 violations
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Emergency Planning
“Ensure monthly evacuation drills are documented and practiced from all exits during different times. Send documentation to OCCL by October 10, 2024”
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License Renewal
“Ensure the completed application is submitted 60 days before the license expires.”
All 3 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 21, 2026 | Announced Full Compliance Review | 1 violation cited |
| Sep 8, 2025 | Unannounced Full Compliance Review | 3 violations cited |
| Sep 6, 2024 | Unannounced Full Compliance Review | 2 violations cited |
Is it licensed?
- Licensed Large Family Child Care.
- Ages served, in Delaware’s words: 6 weeks through 12 years.
- Takes part in: Purchase of Care (state-subsidized child care).
- Special conditions, in Delaware’s words: Variance.
- Licence number 1362051.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 1 complaint investigation in the last three years. Results, in Delaware’s words: Substantiated (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Aug 28, 2026 | OCCL Standards Complaint: Substantiated | On August 13, 2026, the Office of Child Care Licensing (OCCL) received a complaint alleging a lack of supervision, children playing in unlicensed areas, children being left with a potentially unapproved person, inadequate supervision, improper procedures during swimming, improper use of safety restraints during transportation, failure to respect children s needs during toilet training, use of a potty chair outside the bathroom, improper use of screen time, and failure to follow the termination policies in the parent handbook. An investigation was conducted on August 21, 2026. Based on the interviews conducted during the investigation this complaint is substantiated for leaving a child with an unapproved person because Provider #1 stated the family was late picking up Child #1 and Provider #1 needed to leave, so Child #1 was left with Relative #1 briefly until Parent #2 arrived. Provider #1 stated Relative #1 was not physically impaired and could provide proper care for the children. Relative #1 had completed a comprehensive background check and was determined eligible but did not have a health appraisal on file. Provider #1 stated moving forward Relative #1 will not provide care for the children and will have a health appraisal completed. This complaint is also substantiated for use of potty chairs outside of the bathroom because Provider #1 stated the potty chairs were sometimes used in the hallway outside of the bathroom, but noted the children had privacy. Based on the interviews conducted and the documents collected during the investigation, there is no evidence to substantiate the allegation that the termination policies in the parent handbook were not followed. Provider #1 stated Parent #1 withdrew their children from the program. Provider #1 stated a text message was sent to Provider #1 on December 4, 2025, stating that the children would not return. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation that children played in unlicensed areas without supervision. Provider #1 and Assistant #1 both stated the children did not go upstairs alone. Provider #1 stated that the children went upstairs with Provider #1 to visit the pet bird, but never went upstairs without qualified, adult supervision. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation of inadequate supervision or improper procedures during swimming. Provider #1 and Assistant #1 both stated they were in the pool and remained within arm s reach of the children during swimming activities. Provider #1 noted if Assistant #1 was in the pool with the children, they sometimes sat on the outside of the pool but remained available. Provider #1 also noted all children wore life vests while swimming. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation regarding the improper use of safety restraints during transportation. Provider #1 and Assistant #1 stated they did not provide transportation during child care hours. Provider #1 and Assistant #1 stated children rode in Provider #1 s vehicle during a family outing to an amusement park on a weekend, and this was not part of licensed care being provided. Provider #1 stated the children wanted to ride with Provider #1, and their parents installed the car seats in Provider #1 s vehicle. Based on the interviews conducted during the investigation, there is no evidence to substantiate the allegation that the children s needs were not respected during toilet training. Provider #1 and Assistant #1 stated Child #1 was not ready for toilet training and did not show an interest in using the potty chair or toilet, noting Child #1 did not let them know when they needed to use the bathroom, and stating Child #1 had accidents frequently while wearing underwear and was changed as needed. Based on the interviews conducted during the investigatio n, there is no evidence to substantiate the allegation of improper use of screen time. Provider #1 and Assistant #1 stated that the television was used to play music and songs during the day and at nap time, and denied showing any shows or movies to children that were not educational or appropriate. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- No facility injuries reported. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Del Family Daycare This child care provider | Not given |
| Rebekah Mercer | Not given |
| Sherell Thomas | Not given |
| Joy Harvey | Not given |
| Boys & Girls Club @ New Castle | Not given |
| YMCA of Delaware/New Castle | Not given |
| Latoya Jackson | Not given |
| Brickhouse Care Academy Corporation | Not given |
| Sara Hayton | Not given |
| Comforts of Home Preschool LLC | Not given |
| Teachable Moments | Not given |
| Seeds of Greatness Early Learning Center | Not given |
| Lorraine Cali | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.