Emerald Valley Assisted Living
An assisted living facility in Eugene, Oregon 97405
4550 W Amazon Dr, Eugene, Oregon 97405. (541) 345-9668.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 6 substantiated violations in the last three years Middle in Lane County: 9
- 1 at the state’s most serious level, in three years (needs attention)
- 48 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 inspections on record since Nov 14, 2022, the latest on Jun 9, 2025, citing 13 deficiencies in all.
6 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 1 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
6 citations in 4 months of the last 36. Last cited Apr 2025. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Apr 17, 2025: substantiated violation1 citation
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Failed to provide inservice
Apr 12, 2025: substantiated violation2 citations
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Failed to use an ABST
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Failed to provide medical treatment as ordered
Nov 7, 2024: substantiated violation1 citation
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Failed to properly plan care
Aug 15, 2024: substantiated violation1 citation
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Failed to provide safe environment
Jun 15, 2024: substantiated violation1 citation
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Failed to provide a safe medication administration system
May 29, 2023: substantiated violation1 citation
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Failed to provide a safe medication administration system
Feb 12, 2022: substantiated violation1 citation
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Failed to provide safe environment
Jan 17, 2022: substantiated violation1 citation
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Failed to provide a safe medication administration system
Nov 19, 2021: substantiated violation1 citation
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Failed to follow care plan
Sep 15, 2020: substantiated violation1 citation
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Failed to follow care plan
Feb 26, 2020: substantiated violation1 citation
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Failed to follow care plan
Jul 10, 2019: substantiated violation1 citation
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Failed to report potential or suspected abuse
Jul 9, 2019: substantiated violation1 citation
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Failed to provide appropriate housekeeping services
Jul 1, 2019: substantiated violation2 citations
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Failed to provide a safe medication administration system
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Failed to report potential or suspected abuse
Jun 26, 2019: substantiated violation1 citation
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Failed to provide a safe medication administration system
Jun 16, 2019: substantiated violation1 citation
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Failed to provide a safe medication administration system
Jun 11, 2019: substantiated violation1 citation
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Failed to provide a safe medication administration system
Apr 1, 2019: substantiated violation1 citation
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Failed to hire according to administrative rules
Nov 22, 2018: substantiated violation1 citation
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Failed to administer medication as ordered
Dec 3, 2017: substantiated violation1 citation
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Failed to protect resident from financial exploitation
Dec 2, 2017: substantiated violation1 citation
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Failed to provide oversight and monitoring of change of condition
May 22, 2017: substantiated violation1 citation
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Failed to administer medication as ordered
Apr 1, 2016: substantiated violation1 citation
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Failed to administer ordered medication
Oct 12, 2015: substantiated violation1 citation
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Failed to assure that a qualified caregiver was present
Apr 2, 2012: substantiated violation1 citation
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Failed to provide safe environment
Oct 17, 2011: substantiated violation1 citation
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Failed to answer call light in a timely manner
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 9, 2025 | Inspection (Kitchen) | 1 deficiency cited |
| Mar 4, 2025 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Apr 15, 2024 | Inspection (State Licensure) | 1 deficiency cited |
| Oct 30, 2023 | Inspection (Validation) | 9 deficiencies cited |
| Jul 26, 2023 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Jul 13, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Nov 14, 2022 | Inspection (State Licensure) | No deficiencies cited |
Is it licensed?
- Assisted living facility, licensed by the Oregon Department of Human Services for 48 residents.
- Not licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 70M026.
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 2 regulatory actions on record: licence condition.
- 1 abuse finding A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Apr 17, 2025 | Licence condition | Failed to provide appropriate staffing. In effect Apr 17, 2025 to May 30, 2025. |
| Aug 29, 2023 | Licence condition | Failed to use an ABST. In effect Aug 29, 2023 to Dec 5, 2023. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 47 facilities of this kind in Lane County, the middle value for substantiated violations in the last three years was 9; this one had 6.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Fox Hollow | 6 |
| Mckenzie Manor Memory Care | 2 |
| Churchill Estates Assisted Living | 8 |
| Emerald Valley Assisted Living This assisted living facility | 6 |
| Churchill Retirement Assisted Living | 22 |
| Holly Residential Care Center | 2 |
| Ascot Park Senior Living | 39 |
| Merrill Gardens at Eugene | 0 |
| River Grove Memory Care | 12 |
| Carlty Gardens | 33 |
| Sherwood Pines Residential Care | 3 |
| Sweetbriar Villa | 16 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.