Pacific Living Centers of Grants Pass at Heidi
A residential care facility in Grants Pass, Oregon 97526
2144 NW Heidi Lane, Grants Pass, Oregon 97526. (541) 955-1816.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 3 substantiated violations in the last three years Middle in Josephine County: 3
- 1 at the state’s most serious level, in three years (needs attention)
- 15 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean7
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 inspections on record since Oct 21, 2024, the latest on Jul 29, 2026, citing 15 deficiencies in all.
3 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 1 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
3 citations in 2 months of the last 36. Last cited Dec 2024. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Dec 7, 2024: substantiated violation1 citation
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Failed to provide a safe medication administration system
Mar 9, 2024: substantiated violation2 citations
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Failed to follow care plan
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Failed to provide safe environment
Aug 13, 2021: substantiated violation3 citations
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Failed to follow care plan
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Failed to assure resident was safe
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Failed to provide service
Aug 12, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
Aug 7, 2021: substantiated violation1 citation
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Failed to assure resident was safe
Jul 16, 2021: substantiated violation1 citation
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Failed to provide service
May 12, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
May 5, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
Apr 27, 2021: substantiated violation3 citations
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
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Failed to provide a safe medication administration system
Feb 13, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
Aug 21, 2020: substantiated violation2 citations
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Failed to assist with eating
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Failed to assure resident was safe
Jul 21, 2020: substantiated violation1 citation
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Failed to assure resident was safe
Jun 10, 2020: substantiated violation1 citation
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Failed to maintain a safe physical environment
May 14, 2020: substantiated violation1 citation
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Failed to assure resident was safe
Feb 18, 2020: substantiated violation1 citation
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Failed to assure a qualified caregiver was present
Jan 23, 2020: substantiated violation2 citations
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Failed to provide inservice
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Failed to provide a safe medication administration system
Dec 15, 2019: substantiated violation1 citation
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Failed to protect resident from mental or emotional abuse
May 14, 2018: substantiated violation1 citation
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Failed to provide service
Feb 23, 2018: substantiated violation1 citation
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Failed to provide safe environment
Jan 12, 2018: substantiated violation1 citation
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Failed to provide a safe medication administration system
Sep 15, 2017: substantiated violation1 citation
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Failed to provide safe environment
Dec 1, 2016: substantiated violation1 citation
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Failed to provide safe environment
Jun 7, 2016: substantiated violation1 citation
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Failed to provide safe environment
Jun 3, 2016: substantiated violation1 citation
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Failed to provide appropriate staffing
May 25, 2016: substantiated violation1 citation
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Failed to provide safe environment
Mar 1, 2016: substantiated violation2 citations
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Failed to assure that a qualified caregiver was present
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Failed to provide appropriate staffing
Jun 5, 2015: substantiated violation3 citations
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Failed to provide service
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Failed to protect resident from rough treatment
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Failed to protect resident from rough treatment
May 7, 2014: substantiated violation1 citation
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Failed to provide safe environment
Jun 4, 2013: substantiated violation4 citations
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Failed to protect resident from rough treatment
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Failed to properly use restraint
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Failed to protect resident from verbal abuse
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Failed to protect resident from verbal abuse
Feb 15, 2012: substantiated violation1 citation
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Failure to provide a system that prevents theft or misuse of medication
Jun 9, 2011: substantiated violation1 citation
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Failed to provide safe environment
May 17, 2011: substantiated violation1 citation
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Failed to provide service
Nov 10, 2010: substantiated violation1 citation
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Failed to properly secure or store medication
All 3 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 29, 2026 | Inspection (Kitchen) | 2 deficiencies cited |
| Jul 2, 2026 | Inspection (Change of Owner) | 11 deficiencies cited |
| Oct 21, 2024 | Inspection (Kitchen) | 2 deficiencies cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 15 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 5MA255.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 1 regulatory action on record: licence condition.
- 1 abuse finding A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Jul 21, 2021 | Licence condition | Failed to provide safe environment. In effect Jul 21, 2021 to Jun 27, 2022. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 17 facilities of this kind in Josephine County, the middle value for substantiated violations in the last three years was 3; this one had 3.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Oak Lane Residential Care Facility | 22 |
| Forest Meadows | 5 |
| Pacific Living Centers of Grants Pass at Anique | 0 |
| Kinsington Place | 4 |
| Pacific Living Centers of Grants Pass at Heidi This assisted living facility | 3 |
| The Bridge Assisted Living | 12 |
| Kinsington at Redwood Park | 7 |
| Arbor House of Grants Pass | 4 |
| Autumn House of Grants Pass | 0 |
| Applegate House of Grants Pass | 3 |
| The Suites Memory Care Community | 0 |
| Countryside Village Lodge | 1 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.